Nothing I could find , only that the gym was being renovated I couldn’t use on this occasion . I didn’t feel the indoor pool was quite warm enough for me . A spa or sauna would be great 👍

The beautiful decor of the room so so clean and inviting. , comfy bed . Amazing view of the golf course so salubrious. The welcome at the desk by lovely Robyn and Sophie l was welcomed into their own home . They made me feel very special for my first stay here . It will now be my first go to for work trips. The restaurant room service steak dinner was exquisite 10/10.

Peatumiskuupäev: september 2025

Nothing

Staff and location.

Peatumiskuupäev: september 2025

The Sands was beautiful to stay at. Very clean everything you needed was there..friendly staff..food was yummy!. Will definitely come again. Thanks 😊

Peatumiskuupäev: september 2025

Clean, modern, warm and friendly place!

Peatumiskuupäev: september 2025

bar closed at 8pm.

The hotel was perfect for our Great Ocean Road trip ideal location with a lovely walk into the town. rooms were spacious comfortable and clean. A huge shout out to Tracey on reception who made us so welcome with lots of advice on places to go and information about the Great Ocean Road. it's lovely to meet someone who loves their job.

Peatumiskuupäev: september 2025

The pool was out of action so couldn’t use it and I really wanted the pool experience :(

The setting, room, view, location

Peatumiskuupäev: august 2025

Nothing

Great space. Plenty of room for the entire family. Kids also loved the facilities. Very convenient to have the restaurant downstairs to eat dinner etc

Peatumiskuupäev: juuli 2025

Rotten apple found under bed Pool being closed without warning before arrival

Price, location, late check in

Peatumiskuupäev: august 2025

Loved everything.

Excellent facilities and very clean comfortable room. The staff were very friendly and welcoming. A warm, cosy, light filled room with lovely decor.

Peatumiskuupäev: august 2025

nil

Nice place friendly helpful staff

Peatumiskuupäev: august 2025

Zero notes, loved it all!

It was incredible! So beautiful, so clean, all the staff were so lovely, the food was incredible, the room was spacious and the bed was SO comfy.

Peatumiskuupäev: august 2025

Location nice, scenic, nice rooms, great staff and customer service. nice amenities. good food options. nice golf course.

Peatumiskuupäev: august 2025

The accessible room did not have a good view. I would have preferred a buffet breakfast rather than a la carte. The main dining area was closed during our stay.

The room was nice and spacious with good grab rails in the bathroom for my disabled wife. Good TV.

Peatumiskuupäev: august 2025

Reception staff were amazing upon arrival, very friendly and communicative. I enjoyed the gym and pool, accessible for all hotel guests. gym had new machines. Balcony view of golf course was serene. Room was clean and comfortable. Room had a ~55inch Smart TV.

Peatumiskuupäev: august 2025

The free wifi is not very good, very poor

Very roomy, comfortable, clean, great size tv,

Peatumiskuupäev: juuli 2025

Nothing

Friendly and clean

Peatumiskuupäev: juuli 2025

Bed (single) was a little saggy/too soft. View to car park was boring. Too far from beach and town.

Was nice not to wake up to traffic noise.

Peatumiskuupäev: juuli 2025

Would love to see additional offerings such as a sauna and jacuzzi! Could wipe down the dust from the outdoor seating so I could sit and enjoy the outside without getting dusty. But these are just small things.

The Sands is an unpretentious place to relax and unwind. I was travelling solo and it offered just that. The room facilities are good, the bed comfortable. Smart TV worked well and was good quality. The bistro food was yummy, Italian made pizza and the breakfast too. Staff were polite and helpful. The location is exceptional as well. Stones throw to the beach. I would definitely come again and bring my family too.

Peatumiskuupäev: juuli 2025

lack of washing machine or dryer but I was only there 1 night

The little things ie plenty of towels , spare blanket, complimentary goodies Julie recommended your restaurant...food and service was great

Peatumiskuupäev: juuli 2025

Stunning place to stay. Very quiet and tranquil, a peaceful getaway. Super friendly staff - Julie in particular has an infectiously positive nature! The rooms are clean and spacious. I'll be returning!

Peatumiskuupäev: juuli 2025

We had breakfast at the golf cafe. One breakfast was forgotten although paid for. So particularly poor service. Also, the food was very ordinary - not the sort of food you expect from an upmarket resort. Would recommend going out to Torquay and finding a good cafe.

We had car issues on our journey so arrived very late. The staff were lovely and gave us a complimentary late check out. We only stayed one night but would have loved a longer stay.

Peatumiskuupäev: mai 2025

Smoke alarm, which was removed upon request due to loud beeping. Well handled.

Fantastic from easy check-in process to Touchless check-out! Excellent and attentive staff, excellent facilities and very close to the beach for walkers. Great place to stay with the family.

Peatumiskuupäev: juuli 2025

No room service.

Marcus, Sheena, Ady, Kramer, Cafe staff and beautiful cleaners made my stay extra awesome! I intended to stay a few days, stay a week! Didnt want to leave! The pool is awesome and nice and warm! Great location!!!

Peatumiskuupäev: juuli 2025

No complaints

Fresh, clean, great water pressure,comfortable bed, comfortable room temperature and great staff Dinner was typical pub quality. Really friendly knowledgeable staff

Peatumiskuupäev: juuli 2025