Reviews of The Sebel Brisbane 4.5 stars
95 Charlotte Street, Brisbane CBD, 4000 Brisbane, Australia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was really cool
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe location
Nothing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location. Housekeeping and staff were nice overall.
Room was dirty, empty bottles of water and rubbish lying around, tiny bathroom, old furniture, no technology, zero percent a 5 star hotel. It’s a Motel in my view.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location
The fitting and fixtures were a bit dated
Dear Soon Yong, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager
Dear Soon Yong, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery clean with good amenities, lovely staff and easy check-in process. Great location! I would definitely stay here again.
Dear Katherine, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager
Dear Katherine, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReception staff and location were great. Room and facilities were old, shabby and wildly overpriced.
Dear Guest, Thank you for taking the time to tell us about your experience at the The Sebel Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ken Chan Front Office Duty Manager
Dear Guest, Thank you for taking the time to tell us about your experience at the The Sebel Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we stri… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewClose to the shops
The bed had bedbugs found three while sleeping and wife couldn’t sleep because of it
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe lift was very effective. The receptionist went out of his way to go outside and direct the taxi to the hotel lobby for us. That was awesome. The rooms were very clean. I stayed in a twin share. Not enough space between the beds but it was comfortable.
The reception sitting area didnot meet my expectation.. Maybe brighten it up a bit.
Dear Loa, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager
Dear Loa, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewAbsolutely Superb. This Motel is a Must for all. Very Affordable with Very Friendly Staff. Thankyou so much Sebel.
Dear Paul, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager
Dear Paul, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe Sebel was Absolutely Fantastic. Staff were Extremely Friendly and my short was Incredible. Will be Definitely staying at this Fine Establishment in the near future. I Highly recommend The Sebel.
Dear Paul, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager
Dear Paul, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent as were the staff
The bathroom mirror lighting was not the best for makeup application.
Dear Guest, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager
Dear Guest, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an e… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewthe staff were friendly enough, parking was easy to find, 11am check out was great.
the restaurant had a limited breakfast menu, coffee was average.
Dear Craig, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Chan Front Office Duty Manager
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewClean and tidy, great for a short stay.
Just the noise from construction works around the building broke the peace and tranquillity.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Chan Front Office Duty Manager
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation was central and facilities were clean
Specifically picked the Sebel as it advertised Kitchenette, paid signficantly more for this facility as our employee was staying for 4 days, room had no kitchen facilities as advertised. Called and emailed a number of times before arrival to try and sort out parking as it was one of our employees staying, no returned calls or emails. Finally got through to reception who advised they had left a note for the check in clerk to contact us on arrival which did not happen and employee was left using their own funds to cover parking as well as 4 days worth of meals for every meal due to kitchen situation. While I dont blame Sebel for this as it is obviously not something that can be changed, room was directly next to construction site which ran all hours, employees had very little quiet. If usual level of peace and comfort can not be offered, usual prices should not be charged, did request a change in room if possible but unfortunately this was unaccommadated.
Dear Tammi, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Chan Front Office Duty Manager
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIt was ok but for the price I was expecting a nicer room. The breakfast was good - you get to choose a meal from the cafe and that was a decent inclusion.
For the price and the brand I expected a really modern room. It was old and outdated. They also have building works going on near by which are happening until 2029! That wasn't advised to us before booking. They left 1 pair of earplugs (we were in a 2 bedroom apartment with 4 adults), I thought that was pretty slack. We only stayed one night on the weekend so didn't hear the the building works but I would have been annoyed for the price if we did.
Dear Hallie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Chan Front Office Duty Manager
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe staff were extremely helpful. The facilities in the room were great.
The noise from construction 24 hours a day and no indication of this on the website prior to booking nor a discount for the inconvenience. Only found out through pamphlet delivered under the door the first night. Got very little sleep which was not ideal since we had drive over 6 hours to get there and the same to head home as well as the fact I was there with my daughter that was recovering from a medical procedure.
Dear Coralie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Chan Front Office Duty Manager