Corner South Gippsland Highway & Camms Road, 3977 Cranbourne, Australia
#1 of 4 hotels in Cranbourne
Guests' ChoiceBased on 603 hotel reviews
8.7Cleanliness
9.0
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
8.8
Free Wifi
7.4
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End of dialog contentReviewed: September 8, 2025
Clive
AustraliaExcellent large comfortable room with great bathroom. All staff were so friendly and efficient. Very happy we stayed.
Stayed in September 2025
Reviewed: September 7, 2025
Caroline
AustraliaBeautiful rooms with very good, comfortable and accessible facilities. Walk-in shower, shower chair, and non-slip mat were provided for elderly relative with prosthetic leg. Staff were welcoming, friendly and knowledgeable.
Stayed in September 2025
Reviewed: September 5, 2025
Rebecca
AustraliaThey don’t do hot breakfast.
The staff were amazing, the room was really clean and comfortable.
Stayed in September 2025
Reviewed: August 31, 2025
Mark
AustraliaLady at reception a bit short with me.
Stayed in August 2025
Reviewed: August 30, 2025
David
AustraliaThe breakfast was a little disappointing: no toast or croissants, etc, offered; nor beverages offered.
The room was comfortable; the bed very comfortable. The restaurant was great with varied menus, generous serves and great service.
Stayed in August 2025
Reviewed: August 17, 2025
Steven
AustraliaSmall TV
Good size room and bathroom very good restaurant for lunch dinner excellent staff throughout and very helpful
Stayed in August 2025
Reviewed: August 11, 2025
John
Australiaall went well there was nothing that I didn't like.
We stay here several times a year, and always choose to come back.
Stayed in August 2025
Reviewed: August 6, 2025
Sally
Australiathe only fault which wasn't major was the shower over the bath and tea coffee supply wasn't filled, there was also one coffee opened and folded halfway down
everything was great- service meals room bed and continental breakfast
Stayed in August 2025
Reviewed: August 5, 2025
Jaclyn
AustraliaWould have liked a microwave and extra cutlery. However if I had have researched prior to going I would have realised there was a restaurant attached. Pillows were very big so maybe take your own if you prefer flatter pillows.
Clean, classic with some modern features. Good location (for where I needed to be). Friendly staff. Lovely continental breakfast provided. Will definitely be returning.
Stayed in August 2025
Reviewed: August 5, 2025
Patrick
AustraliaWould have been better if they offered full buffet breakfast.
Room was clean and comfortable.
Stayed in August 2025
Reviewed: August 5, 2025
Mark
AustraliaNa
Great staff
Stayed in July 2025
Reviewed: July 28, 2025
Katrina
AustraliaLocation good. Continental breakfast was lovely. Staff were freindly and helpful. Room spacious clean and comfortable.per
Stayed in July 2025
Reviewed: July 22, 2025
Jeff
AustraliaDifficult to get into
Beautiful room Enjoyed the breakfast
Stayed in June 2025
Reviewed: July 19, 2025
Michelle
AustraliaThe spa and shower was very hard to get into
It was close to facilities, exceptionally clean and the staff were very accommodating and friendly
Stayed in July 2025
Reviewed: July 6, 2025
Valerie
AustraliaTv is tiny by today’s standards and is just a basic TV with no apps. We got woken up several times during the night and early in the mornings before dawn by other guests slamming doors and stomping around loudly. Sounded like there was an elephant in the room above ours, especially between 5am and 7am every day. The bed mattress was hard and I could feel some of the springs in it, making for an uncomfortable sleep. A mattress topper wouldn’t be and investment, considering the cost of the room. Some of the surfaces were still dirty when I wiped them down with disinfectant wipes upon our arrival. The wipes were brown/grey from the dirt they accumulated. The bathroom counter top was particularly grotty. Included breakfast options were disappointing for us as we ate health conscious and only had sugar and carb loaded options to choose from. Not even eggs or bacon. The hot beverages were slow to be served to us. By the time we got them after ordering them, we had pretty much finished eating our breakfast. We were there for three days but after two days we ended up going to local cafes for breakfast because we wanted to feel like we had eaten good nutritious food.
Deluxe King room was spacious and bright. The bathroom is huge.
Stayed in July 2025
Reviewed: June 30, 2025
Amy
AustraliaCouch had crumbs underneath the cushions (we had our son and I mistook the couch for a sofa bed)
Bed was comfy
Stayed in June 2025
Reviewed: June 23, 2025
Janice
New ZealandA bigger smart television in the room is very much needed
Breakfast was fantastic for a Continental breakfast even barista coffee - staff were so friendly
Stayed in June 2025
Reviewed: June 19, 2025
Steven
AustraliaSmall TV
very comfortable beds restaurant cafe vey nice staff very helpful
Stayed in June 2025
Reviewed: June 16, 2025
Tracy
AustraliaThe room above us was a bit noisy at night.
Small continental breakfast was included in the stay price - which wasn't advertised when we booked - so a nice surprise, plus a real barista made coffee .
Stayed in June 2025
Reviewed: June 7, 2025
Sarah
AustraliaIt would be great if some USB plugs could be installed
The staff are great and really helpful. The rooms are clean, warm and spacious
Stayed in June 2025
Reviewed: May 31, 2025
Steven
AustraliaNot really an issue but small tv
Very soft bed good restaurant cafe very helpful staff
Stayed in May 2025
Reviewed: May 29, 2025
Robert
AustraliaNothing all very good
Breakfast was great, bed very comfortable
Stayed in May 2025
Reviewed: May 25, 2025
Abhishek
AustraliaLovely clean rooms, good staff and service.
Stayed in April 2025
Reviewed: May 18, 2025
Guy
Australiathe Tv was so little could be up dated to a larger one.
room was agreat size,meals at the restaurant great value. breakfast was included but was very basic
Stayed in May 2025
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