213 Princes Hwy, 2546 Narooma, Australia
#33 of 51 hotels in Narooma
Guests' ChoiceBased on 885 hotel reviews
7.1Cleanliness
7.7
Comfort
7.7
Location
8.2
Facilities
7.1
Staff
7.6
Value for money
8.0
Free WiFi
7.2
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End of dialog contentReviewed: 11 August 2025
Chris
AustraliaLocation
Stayed in August 2025
Reviewed: 4 August 2025
Anni
AustraliaNice clean room, away from the highway so quiet. Coffee capsule machine.
Stayed in August 2025
Reviewed: 3 August 2025
Gwenneth
AustraliaCouldn’t book in on site. Having to book via the internet is a pain. If the young lady wasn’t there to help me, I would have gone on.
Ground floor unit. Parking at the door
Stayed in August 2025
Reviewed: 20 July 2025
Britta
AustraliaThis motel has a nice feel about it. Definitely older but well maintained and looked after. Great value for money and close to main shopping area.
Stayed in July 2025
Reviewed: 18 July 2025
Stephen
AustraliaThe room has a stale smell
Location
Stayed in July 2025
Reviewed: 17 July 2025
Spiteri
AustraliaThe door lock
The price The cleanness The staff
Stayed in July 2025
Reviewed: 14 July 2025
Kathryn
AustraliaThe electronic door entry was an issue...too small to read easily in the dark with my sight.
Stayed in June 2025
Reviewed: 10 July 2025
Ashish
AustraliaOverall, our stay was pleasant and the room met our expectations. However, the bathroom floors were very slippery—our son slipped, which was quite dangerous. We strongly urge management to address this issue to ensure guest safety. Aside from that, everything else was fine.
The room was spacious and very clean—perfect for our family of four. We especially appreciated that the kids had a separate area of their own, which they absolutely loved. Having access to Netflix and YouTube was a pleasant surprise and kept them happily entertained throughout our stay. A great choice for families!
Stayed in July 2025
Reviewed: 7 July 2025
Amanda
AustraliaNo extra pillows
Stayed in July 2025
Reviewed: 6 July 2025
Amanda
AustraliaNo spare pillows only one per person
Availability location and clean
Stayed in July 2025
Reviewed: 4 July 2025
Michael
AustraliaBed is really hard needs mattress toppers
Great location very friendly and helpful cleaning staff always willing to help out as there is no reception
Stayed in June 2025
Reviewed: 4 July 2025
Carmel
AustraliaWe couldn't fill the kettle, unless we used cups and there were no coffee sachets, (we don't know how to use coffee machines) We had travelled for 7 hours, arriving after 7 pm, to find we couldn't work out how to get into our room. The confirmation email mentioned the room code and room #, . would be sent via another email from a third party and if we didn't receive it, it meant that our credit card details had not been received by the Tree Motel. This was confusing, because the room was paid for via Booking.com and the funds already deducted from our bank. No email with the room # and code had been received, so we rang a number that i had to get from Booking.com (there was no out of hours number on the reception door), to try to give them our credit card details. An answering machine answered and we entered the number which meant we were locked out and got a reply to say, our call had been logged, they'll pass the message onto the Tree Motel.. However there was no contact until 10.30am the next day! After sitting in the car for more than half an hr, with the engine running ocassionally to keep warm, we eventually discovered that the information had been sent by SMS!! not email. Might seem a minor detail, but not helpful when you're directed to an email, when you are tired, hungry and cold and obviously not thinking as sharply as you might if circumstances were different. On top of that, it was extremely disappointing that even though we rang to say we were locked out, we were not contacted until 10.30am the next day... via an SMS to ask if we still had a problem, and have never received a call to discuss what went on... a simple follow up call would have been appreciated.
The bed was the most comfortable, we'd slept in, in 3 weeks!! and the hot water was hot as soon as you turned the water on.. we have never experienced that. Loved that the fridge had a freezer compartment, and the room had a microwave. The room was a little dated, but very clean.
Stayed in June 2025
Reviewed: 26 June 2025
Dave
AustraliaComfortable bed Hot shower Tidy and clean
Stayed in June 2025
Reviewed: 24 June 2025
Mark
AustraliaThe shower didn't have a screen (room 11)so water wasn't contained and soaked the bathroom floor...
The location was easy to find and convenient...and the checking in and out process was easy also...
Stayed in June 2025
Reviewed: 18 June 2025
Janes
AustraliaThe AC unit didn't work properly. The remote control to the TV did not work
The room was clean and came with good kitchen facilities.
Stayed in June 2025
Reviewed: 10 June 2025
Andrew
AustraliaLittle bit at the end of town, but everything is close on the town. Very good for the price you pay
Good clean rooms for the price.
Stayed in June 2025
Reviewed: 31 May 2025
Kiara
United KingdomDidn’t receive any check in instructions as we didn’t have an Australian phone number, although the information on booking.com stated we would receive an email, the hotel staff told us they don’t send emails just texts to non-International numbers. There was no one around to check us in at 2pm so we had to wait for someone to turn up. Bathroom very small
Good location and great value for money
Stayed in May 2025
Reviewed: 26 May 2025
Jackelyn
AustraliaValue for money
Stayed in May 2025
Reviewed: 25 May 2025
Perini
AustraliaSmall bathroom
Ease of access, close to everything
Stayed in April 2025
Reviewed: 21 May 2025
Jane
AustraliaComfortable and clean. Close to a shopping centre.
Stayed in May 2025
Reviewed: 17 May 2025
Lynne
United KingdomThere were some communication problems as no staff were on site and the Goki app did not work, so room access problems occurred.
The location was good, it was quiet and comfortable and near to a shopping centre . Also close enough to walk to town, the beaches were a short drive away. Easy to find and great view of the boating area across the road.
Stayed in May 2025
Reviewed: 16 May 2025
Patricia
United KingdomGreat location. Great value for money good parking, right outside
Stayed in May 2025
Reviewed: 15 May 2025
Ranse
AustraliaAll was ok
Location was great
Stayed in May 2025
Reviewed: 13 May 2025
Jacinta
AustraliaThin walls
Clean
Stayed in May 2025
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