Disastrous check in as we weren’t sent the code for the lock box and couldn’t reach anyone by phone. No attempt to contact us through the booking msg service which should be the first point of contact. We filled in the online check in the morning we were checking in - if that isn’t good enough then the system needs to change. No apology was made for the problems. The bbq gas was empty The photos of the apartment aren’t quite accurate (for example no rug in living area and outside space a bit neglected) Cleaning lacked attention to detail as we found litter around the house on window sills and in garden

Super location close to beach (that we thought was the best in Jervis Bay) Spacious and well equipped

Stayed in November 2024

nothing

the house got everything for family holidays, as toys for small kids, Xbox for teens and board games for family fun.

Stayed in October 2024

The frypan they provided was scratched badly food stuck to it. Everything thing else supplied was great! The main bedroom light didn't work is probably just the globe, but there were 2 lamps in the room that provided light! The beds in room 1 and 3 squeaked badly.

The house was clean very well kept had everything we needed. The location was a short stroll to the beach. Having the trees at the back and we could hear the crashing of the ocean we had the best of Both world's. Also the fact we could take our fur baby made the stay even more enjoyable.0

Stayed in September 2024

Rangehood light not working, pots and pan very old and rusty and not in good conditions, window blinds parts missing, one of the dinning room chair broken.

Location, 3 bedrooms, small back yard, our cat love the outdoor area.

Stayed in April 2024

It was very small and not particularly clean. Dust under couch etc. Someone else's dog toy on the floor. The shower leaked and threatened to flood the bathroom and beyond.

It's was in a good location. Walkable to the beach and nice to have big gum trees out the back

Stayed in April 2024

didn’t love location and neighbors property under construction. Since we were in area for only a few days would have wished to stay closer to Jervis. It was fine but not my favorite

good for large family

Stayed in March 2024

The dishwasher was a little difficult to use. The bottom tray was not sliding on its hinges very well - probably needs attention. And the dishwasher tablet didn’t dissolve properly affecting the cleanliness result. Don’t know if this was the result of the quality of the tablet or the poorly performing dishwasher.

Perfectly adequate for our needs in most respects. Close to the beach. Lovely quiet location surrounded by lovely scrublands.

Stayed in August 2023

We checked in late on the 24th of December and checked out early on the 27th. Despite the emergency number claiming to be available 24/7 365days a week, no one answered on either day. Attempts to contact the agency through Booking.com chat were responded too late, with information that was not relevant or helpful, around 10 pm the night before our departure. Two bbq gas canisters were left empty, with no available options to refill them during the Christmas break and no code provided to access replacements from the agency’s office in another city. The house itself was adequate but could benefit from better upkeep, such as thorough dusting, cleaning the backyard, dusting lamps, and fixing chipped paint on the door frames. Overall, the stay was fine, but improvements in communication and maintenance would enhance the experience.

The property was generally okay, but communication with the property agency could be improved.

Stayed in December 2024

Great location, very comfortable couch to relax on and very soft beds. Pet friendly and my dog loved exploring the large fenced yard. So close to the beach. Everything clean and easy.

Stayed in October 2024

None

Clean, well equipped, Near amenities, Near to beaches, Pet friendly. Arrangements with booking fuss free. This is not a criticism, but dish washer though is working, may be leaking

Stayed in September 2024

Pillows a little uncomfortable

Location and the property itself

Stayed in October 2023

N/A

The charm and tranquility of the property was amazing. The house is super cosy with excellent styling. Very very clean house super comfy beds.

Stayed in September 2023

Outside area and fire pit was great

Stayed in August 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in December 2024