Reviews of The Ritz-Carlton, Aruba 5 stars
L. G. Smith Boulevard 107, 0000 Palm-Eagle Beach, Aruba

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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewWe loved our room with a view. The Ritz-Carlton was clean, beautiful, and the staff was so friendly and helpful.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewGorgeous beach location, super friendly staff, awesome food at the hotel and within walking distance.
If you sit at the borderline with the public access, you could smell smoke.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewTodo estuvo perfecto, un lugar super recomendado
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewVery professional, very attentive, super friendly. Couldn’t ask for a better place to stay.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewGreat location on the beach and at the end of the high rise section so didn't feel too overcrowded. Nice to sit on the balcony and watch the sun set. Everyone was lovely and always very helpful. Great place for a holiday.
The sunloungers at the beach are very close to each other and there were some corporate events on which took over a section of the hotel one evening.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewLocation, service, cleanliness
Pool area was too small and crowded difficult to find seating and beach was also crowded. The air conditioning in the rooms hallway was non functioning
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewStaff friendliness and how hard they tried to make our stay good after some poor room service.
Inconsistent room service. The food was mostly ok, but not exceptional.
Reviewed: 20 April 2025 · Stayed in February 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewThe beach was amazing.
Did not know that certain spa services were included with the stay until the end
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewThe staff was too notch , they couldn’t do enough
The pool was very shallow and small . No swim up bar , $90 service charge …costs quickly sneak up on you if your not aware
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 November 2024 · Stayed in October 2024
Verified reviewReviewed: 21 November 2024 · Stayed in September 2024
Verified reviewgreat location and the hotel is out of this world. the hotel grounds and pools are amazing and the beach is stunning. I can't say anything bad and would defo stay again if I was going to Aruba again. ****** amazing
my length of stay could have been longer lol
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified revieweverything! the service, the location, the amenities. the attention to detail celebrating my boyfriend's birthday exceeded all of my expectations.
nothing. everything was exceptional