We arrived to find that our reserved room was not available, despite me confirming our booking multiple times before our arrival. We discovered they had rented the room to other guests, and as a result, we had to stay in a small, cramped room on our first night. The following day, we were moved to our correct room. The room was good, but the bathroom had some issues, especially the shower, which didn't work properly.

The breakfast was decent, and the woman who served it was absolutely wonderful. The location is good and close to Nazami Street. The staff were generally nice, but I had trouble communicating with them, especially at night. There was often no one at the front desk, and if there was, they didn't speak English.

Stayed in August 2025

The bedding wasn't of good quality. The bathroom was clogged in the shower area, no waiting area in the lobby, and breakfast was at 11 am (too late for someone who wakes up at 6:30 am) and barely served with very few items. We had to go for breakfast outside as it wasn't sufficient. Airport transfer was arranged 10 to 15 minutes late.

WHAT I LIKED: Location, all types of restaurants around, very near to Nizami Street. Turkish tea was very good. Extra charging sockets, iron, and Plenty of hangers in the closet. Clean towels. Free airport transfer. I DIDN'T LIKE: The bedding wasn't of good quality. The bathroom was clogged in the shower area, no waiting area in the lobby, and breakfast was at 11 am (too late for someone who wakes up at 6:30 am) and barely served with very few items. We had to go for breakfast outside as it wasn't sufficient.

Stayed in June 2025

Inside room is very noisy because of the outside road vehicle sounds. Spring metress and pillows uncomfortable( still clean). Just need a little change to make this place perfect. Make it sound proof and change the beddings.

Food is good. Location was excellent. Super clean. Decent staff.

Stayed in February 2025

The room are not available in the place where we booked. They recommend us to go to another place which was very bad and had too many problems with respect to facilities. I totally got disappointed with there support.

Nothing special in the stay

Stayed in August 2025

The rooms shown on Booking.com do not match the ones available in reality. Instead of the booked room, we were given an apartment. It had some minor issues that could have been fixed easily, such as a broken shower, but the host did not address them. At one point, the electricity in the apartment was cut off. At first, I thought it was a citywide outage, but it turned out the bill had simply not been paid. On the last day, I asked to stay again. The host agreed, but accommodated us in a smaller room with a sagging mattress, and the water supply was not working. I clarified in advance that I wanted to stay again for the same budget as before, but the next morning the host asked me to pay more.

On the last day, breakfast was included. Instead of a hotel room, we were provided with a quiet private apartment almost in the city center. I didn’t really need to be in the center since taxis in the city are very affordable, but it was still a convenient bonus. Both places we stayed at had decent internet, good enough for video calls and YouTube.

Stayed in July 2025

This hotel is listed as 3-star on Booking, but the actual condition does not match the description. We booked the largest three-person room for two people, but the quality of the room did not meet our expectations. The hotel has only four rooms. • The sleeping sofa had sunk in, causing deep indentations on the mattress, making it impossible to sleep on it flat. • Safe, minibar, fridge were absent, although these amenities were listed in the room description. • There was a damp smell coming from the room. • When paying with a credit card, we were told that 3% would be added on top of the listed price, so we were forced to pay in cash. • The breakfast was brought to the room, but its quality left much to be desired: smelly sausages, stale cucumbers, and a very simple menu. • For two people, they brought one teaspoon, two knives, but there were no forks. The dishes were old and mismatched. • Cleaning was not done. Even though we left the key at the reception, the room was not cleaned. We had to ask for towels. • The bedding had likely not been changed after the previous guests, as there was no fresh smell. • Despite sending all the issues with photos to the hotel owner, no action was taken. • The worst part — the hotel has four identical keys for all rooms, which allowed the owner to take the key from my room and open other rooms in search of an iron. This creates serious security concerns. .

The staff was very good, and they tried to help as much as possible.

Stayed in August 2025

There wasn't anything specific which we didn't like. Everything was fine during our stay very close to Nizami Street and other tourist locations

Very supportive and friendly staff with us and with kids. Especially, Mr. Tacirzade Tacir was very nice to my kids and to the family in general.

Stayed in August 2025

The services promised were not delivered. The airport return transfer, which was included, was not provided, and I had to pay extra to Bolt. Breakfast was not served at the required time, and on the one day it was provided, it was very basic and fell far below expectations.

Location and cleanliness

Stayed in August 2025

The bathroom was in poor condition and required maintenance. There were no tissues provided, and the ladder appeared unstable. The air conditioning unit was undersized and unable to cool the entire room effectively. No plates were available during our stay. Additionally, the property does not accept credit card payments and operates on a cash only basis. On the first day, breakfast which was included in our package was not served. Furthermore, the reception area was unattended most of the time, and calls often went unanswered.

I loved the location, all the tourist attractions were very close and within walking distance. The area was full of restaurants so food was never a worry, and the nightlife was amazing

Stayed in August 2025

This is amazing, I loved it!

Stayed in July 2025

The walls are dirty, the breakfast was ok, but it was served to the room, which was not very comfortable.

The location is great, close to the old town, to the modern part. The staff was very nice, after the check-out, we could leave the baggages there, which was nice and helpful.

Stayed in June 2025

There is a roam of improvement in cleaness. Rest all fine almost. I am satisfied with my visit overall

The hotel is very close to all famous attractions. I have covered most of the famous places in one day walking around and came back to my hotel. The owner of the hotel Mr. TAJER is very hard working young blood and friendly person.

Stayed in July 2025

But the room size is not good and host gave me car to go airport he make sure i checkout early so he could make ready his room which was so unprofessional

The hotel host is very polite every time he supports us. The location is fantastic, a maximum of 2 min walk to nizimi Street room size is good room size par small and bunk bed is not comfortable

Stayed in June 2025

Nothing

The comfort and the space was very good

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

The extra bed was not comfortable

The location is amazing it's walkable to all the main attractions. The place is comfortable. The hotel staff are very helpful especially Tachir

Stayed in May 2025

Noting!! Everything was okay .

Its easily accessible to Nizami street and all group operators location is pretty much under 500mtr . It’s very cozy and quiet. We got the best beal and host .

Stayed in May 2025

Location is Good and the Staff was Very Helpful and Good

Stayed in April 2025

A bit loud

Clean, location is absolutely perfect, the staff is very friendly

Stayed in April 2025

Hər şey mükkəmldi

"Everything was perfect, I was very satisfied. The location was excellent, it was right in the heart of the city and very close to everything. I really loved it, it's amazing. I would recommend this place to everyone, and the staff was excellent, very friendly."

Stayed in April 2025

When arriving, I was asked by the receptionist to cancel my booking and was provided another room in a building next to the hotel (thereby avoiding the hotel to pay the service-fee to Booking and probably giving the opportunity to the receptionist to get some extra income). However, the room offered was neither convenient at all nor similar to the hotelroom booked, therefore I left the hotel.

Stayed in April 2025

Stayed at Future inn Hotel Nizami street for a night and it was a pleasant experience overall. The room was spacious and clean. The staff were friendly and always ready to assist. The location is excellent, with plenty of restaurants and shops within walking distance. The breakfast buffet had a good variety of options. Overall, a solid choice for a stay.

Stayed in March 2025

Good Stay at Future Inn Hotel The hotel was clean and comfortable. The staff was polite, and the location on Nizami Street was very convenient. A good option for a short stay.

Stayed in February 2025

Everything was very beautiful

From the moment we arrived at the hotel, we were warmly welcomed by a very friendly and cheerful staff. The hotel's central location and convenient address truly impressed us. The cleanliness and tidiness of the hotel exceeded our expectations. The rooms were very comfortable and functional, equipped with all necessary amenities including a toothbrush, soap, shampoo, slippers, and all bathroom accessories. Breakfast was served on time and was of excellent quality. Personally, I was very impressed with the breakfast. The overall cleanliness and care at the hotel were impeccable — everything was at an ideal level. This was my first visit to Azerbaijan, and the hospitality of the hotel owner — especially Mr. Tacir — deeply moved us. I highly recommend this hotel to anyone who has not yet had the chance to visit.

Stayed in May 2025