Always a pleasure to stay here. Thank you for the wonderful hospitality

Stayed in September 2025

Nice hotel. Tasty breakfast. Good place to stay.

Stayed in September 2025

Beautiful interior, great service. Royal was especially helpful and ready to assist. We also got an upgrade to a suite and it was a nice surprise.

Stayed in August 2025

I liked that it’s cleaned and the location is perfect Also there was the staff really professional people Thank you Sapphire Bayil Hotel specially Jafar.

Stayed in August 2025

Nothing.

We were a party of 6 (2 families) absolutely loved the beautiful hotel and it’s proximity to lovely sights, supermarkets, playgrounds and small restaurants. We forgot our phone at the hotel and they rushed it to the airport! Fatima at reception was most helpful and kind.

Stayed in August 2025

Literally nothing

Our stay at Sapphire Bayil Hotel in Baku was truly amazing from beginning to end. The moment we entered, we were impressed by the elegant classic style, the beautiful decorations, the vases, and even the pleasant fragrance inside the hotel. Everything felt so well thought out and welcoming. The cleanliness was excellent, and the staff treated us with such kindness and respect. I would like to especially thank Mr. Kanaan for his wonderful hospitality. I asked him for something that was difficult for me to find, and he personally contacted another company, made many calls, and managed to bring it for me from the city. His efforts went far beyond expectations, and I am very grateful for that. The location of the hotel is also fantastic, right next to the famous Baku flag, with beautiful balconies to enjoy the view. Every part of our stay felt perfect, from the facilities to the service. Even now, I am still astonished by how great everything was. Without a doubt, if I return to Baku, I will definitely stay again at Sapphire Bayil Hotel.

Stayed in August 2025

I was very happy during my trip to Azerbaijan to stay at this hotel twice on separate occasions, due to the warm welcome and appreciation I received from the friendly and respectful staff. I informed them that my flight would be delayed, and they told me I could stay without any payment, as they extended my stay for about 6 hours — something that is almost unheard of. Thank you, Mr. (Kenan – Royal – Chanel) and all the staff. And I highly recommend them.

Stayed in August 2025

I had a wonderful stay at Sapphire Bayil Hotel with my parents and child, and we all truly enjoyed our time here. The staff, especially the reception team (apologies for forgetting some names), Royal, and the hotel operations manager Kanan, were exceptionally thoughtful, kind, and attentive throughout our visit. Their warm hospitality made us feel very welcome and well cared for. The location is both central and quiet, making it easy to access all the main attractions while still enjoying a peaceful atmosphere. The hotel is well-maintained, comfortable, and offers great value. We will definitely return on our next trip to Baku and highly recommend this hotel to families and all travelers.

Stayed in August 2025

The location requires a taxi to get to where the restaurant and tourist accommodation are.

The hotel looked luxurious and was quiet, the staff was very helpful. I requested to change the room and they immediately accommodated my request. They also brought a complementary cake for my wife’s birthday and helped purchase flowers.

Stayed in July 2025

The service and the friendly staff. They have accommodated with all my requirements and were very helpful

Stayed in August 2025

Nothing

Very nice hotel easy check in process thanks to kanan

Stayed in August 2025

The staff and decoration

Stayed in August 2025

Sapphire Bayil Hotel is well-located near major sights in Baku, making it convenient for exploring the city. The staff is friendly and helpful, and the room cleanliness was good during my stay.

Stayed in August 2025

Decoration and the furniture is like old style The room is big

Stayed in July 2025

All good.

Everything was outstanding with the kind assistance of Mr. Kenan . Rooms are spacious and beautifully decorated.

Stayed in July 2025

This is my fourth time in this hotel Good clean rooms, good and quiet location right by the beach front you can see the Azerbaijan Flag up close Nizami is a 6 or 7 minute drive by car The staff are very eager to help you in anything you need especially the Manager kenan like always is always responsive

Stayed in July 2025

The decor of the property is classic and very pleasing to the eye and the staff are very kind and helpful .

Stayed in June 2025

Restaurant at night unavailable.

Bar staff.

Stayed in May 2025

Service from front desk was very good. Very helpful & accomdative

Stayed in May 2025

The break fast menu was sort of fixed...Should have some more variety

The service was good and the reception staff was willing to help you out in every possible way

Stayed in April 2025

Nothing major—everything met or exceeded expectations.

• The hospitality was amazing—staff were exceptionally kind and helpful. • Special thanks to Rufat and Zahra for assisting with room changes and special requests. • Smooth early check-in process. • Great location, very close to the coastal side and major attractions. • The property is stylish, modern, and photogenic—loved the interiors and exteriors.

Stayed in March 2025

I had a pleasant stay at this hotel. The room was spacious, clean, and beautifully decorated. The bed was very comfortable, and I slept well. Breakfast was good, with a decent variety of options. The staff was exceptionally polite and helpful. The only downside was that my room was located above the banquet hall, so the music in the evening was quite loud. However, it wasn’t a major issue since events ended by midnight. Overall, a great place to stay, especially if you don’t mind some evening noise.

Stayed in February 2025

the only thing was we had short stay and it was a business trip. I feel like if we had a longer stay and if it was a personal travel, not a business one)) I hope I could explain.

the nice hotel and staff. At check out Mr. Rufat was very friendly and helpful. Overall my stay in Baku was great and I was very impressed by the city so I plan to come back but this time for personal travel with family and will stay at this hotel because it is very nice hotel for very good price for my budget.

Stayed in February 2025

we stay here 4 nights and staff is very good i like services neat n clean room i highly recomend to do join sapphire group

Stayed in January 2025