Recensioni su Shah Palace Luxury Museum Hotel 4 stelle

Dear Valeria, Thank you for your review. We are sorry to hear that you were not satisfied with your stay. We take guest feedback very seriously and have forwarded your comments to our operations team. Please feel free to send any additional comments, questions or comments you may have. We hope to welcome you back soon and can ensure you that your next stay will be perfect in every way. Best regards, Shah Palace Hotel

Dear Valeria, Thank you for your review. We are sorry to hear that you were not satisfied with your stay. We take guest feedback very seriously and have forwarded your comments to our operations team. Please feel free to send any additiona… Mostra altro

Thank you for your valuable feedback. We're delighted to hear that you enjoyed our prime location in the heart of Baku's pedestrian area, with its abundance of shops, restaurants, and nearby attractions like the Old City and Nizami Street. We sincerely apologize for any inconvenience caused by the outdated bathroom facilities and the sound transmission between rooms. Your comments regarding the towels and bathroom amenities are noted, and we are actively working to enhance these aspects to better meet our guests' expectations. Your insights are crucial in helping us improve our services, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.

Thank you for your valuable feedback. We're delighted to hear that you enjoyed our prime location in the heart of Baku's pedestrian area, with its abundance of shops, restaurants, and nearby attractions like the Old City and Nizami … Mostra altro

Thank you for your feedback! We're delighted you enjoyed our central location and the breakfast on our terrace with beautiful city views. We appreciate your comment regarding the spa — while we currently offer a traditional self-service Hammam experience, we are always looking for ways to enhance our guest amenities. We hope to welcome you back again soon!

Thank you for your feedback! We're delighted you enjoyed our central location and the breakfast on our terrace with beautiful city views. We appreciate your comment regarding the spa — while we currently offer a traditional self-service… Mostra altro

Thank you for taking the time to share such a thoughtful and detailed review. We're delighted to hear that you appreciated the charm of our historic building, the convenient location, our friendly staff, as well as the breakfast, spa services, and airport transfer option. We also value your constructive comments regarding the in-room amenities and maintenance. We apologize for any inconvenience caused by the refrigerator, bathroom upkeep, and centralized climate control. Your feedback has been shared with the relevant departments to address these issues and ensure a more comfortable experience for all our guests. We're glad our technician could assist you promptly with the door and window locks. We hope to welcome you back again soon and provide you with an even better stay.

Thank you for taking the time to share such a thoughtful and detailed review. We're delighted to hear that you appreciated the charm of our historic building, the convenient location, our friendly staff, as well as the breakfast, spa se… Mostra altro

Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the beautiful facility and spacious rooms. However, we’re genuinely sorry to learn that your experience did not meet your expectations in other areas. Your comments about our service, cleanliness, and noise disturbance are concerning, and we’re addressing them with our team to ensure we provide a better experience for all our guests. Please know that your feedback is invaluable as it helps us improve. If your travels bring you back to Baku, we hope you’ll consider staying with us again so we can provide you with a truly enjoyable experience. Warm regards, Shah Palace Hotel Management

Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the beautiful facility and spacious rooms. However, we’re genuinely sorry to learn that your experience did not meet your expectations in other areas. Your commen… Mostra altro

Grazie per la vostra recensione entusiasta! Siamo lieti che abbiate apprezzato il vostro soggiorno nel nostro hotel situato nella città vecchia. È fantastico sapere che avete trovato le nostre camere belle e confortevoli, sia con vista sulla città che con vista interna. Siamo felici di avervi offerto un upgrade della stanza durante la vostra seconda visita. La soddisfazione dei nostri ospiti è la nostra priorità, e siamo lieti che il nostro personale sia stato gentile e disponibile durante il vostro soggiorno. Siamo inoltre felici che abbiate trovato la posizione dell'hotel comoda per visitare tutti i luoghi di interesse della città. Grazie ancora per il vostro feedback positivo e speriamo di darvi il benvenuto di nuovo nel nostro hotel in futuro! I migliori saluti, squadra dello Shah Palace Hotel.

Grazie per la vostra recensione entusiasta! Siamo lieti che abbiate apprezzato il vostro soggiorno nel nostro hotel situato nella città vecchia. È fantastico sapere che avete trovato le nostre camere belle e confortevoli, sia con vista sull… Mostra altro

Dear Rocco Trunfio, Thank you for your review and your feedback is very important to us. We strive every day to ensure that our hotel and hotel rooms fully meet modern hotel requirements and standards. Because of this, some rooms may experience some noise and some messy conditions in the corridor. We understand your concerns and are committed to working on updating and improving it to create a more pleasant atmosphere for our guests. We hope you will give us another chance to demonstrate our commitment to quality service. If you have any further questions or requests, please do not hesitate to contact us. Best regards, Hotel Team

Dear Rocco Trunfio, Thank you for your review and your feedback is very important to us. We strive every day to ensure that our hotel and hotel rooms fully meet modern hotel requirements and standards. Because of this, some rooms may experi… Mostra altro

Dear Francesca, Thank you for your kind words! We're thrilled to hear that you found our facility wonderful. It's our goal to provide a positive and enjoyable experience for all our guests. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future. Best regards, Front Desk Team

Dear Francesca, Thank you for your kind words! We're thrilled to hear that you found our facility wonderful. It's our goal to provide a positive and enjoyable experience for all our guests. If there's anything specific you love… Mostra altro

Dear guest, Thank you for sharing your feedback with us. We sincerely apologize for falling short of your expectations during your stay. We appreciate your comments about the beautiful architecture and acknowledge your concerns regarding the hotel's star rating, breakfast quality, and staff attentiveness. Your feedback is important to us, and we will review these areas to ensure improvements. We are committed to providing a positive guest experience, and your comments will be shared with the respective teams for further evaluation and training. We apologize for any inconvenience you experienced, and we appreciate your honesty. If there are specific details you would like to share or if there's an opportunity for us to make amends, please feel free to contact us directly. Thank you for choosing our hotel, and we hope to have the chance to welcome you back for a more positive experience in the future. Best regards, Shah Palace Hotel Front Desk Team

Dear guest, Thank you for sharing your feedback with us. We sincerely apologize for falling short of your expectations during your stay. We appreciate your comments about the beautiful architecture and acknowledge your concerns regarding … Mostra altro

Dear Mr. Alessandro, Thank you very much for sharing this review and giving us a perfect rating. We are extremely happy to know that you were satisfied with your experience at Shah Palace Luxury Museum Hotel Baku. Looking forward to seeing you again and hope to make your next visit even more memorable. Best Regards. Shah Palace Hotel Team.

Dear Mr. Alessandro, Thank you very much for sharing this review and giving us a perfect rating. We are extremely happy to know that you were satisfied with your experience at Shah Palace Luxury Museum Hotel Baku. Looking forward to seeing … Mostra altro

Dear Mrs.Maria Rosaria, Thank you for sharing your valuable feedback with us, the reviews by our guests are so important, as they help us to improve the quality of the service. We are much pleased to read that you liked unique interior design of Shah Palace Luxury Museum Hotel Baku. Best regards, Shah Palace Hotel team.

Dear Mrs.Maria Rosaria, Thank you for sharing your valuable feedback with us, the reviews by our guests are so important, as they help us to improve the quality of the service. We are much pleased to read that you liked unique interior desi… Mostra altro