Kundurdžiluk 2, 71000 Sarajevo, Bosnia and Herzegovina
#60 of 121 hotels in Sarajevo
Guests' ChoiceBased on 404 hotel reviews
8.2Cleanliness
8.3
Comfort
8.4
Location
9.6
Facilities
7.9
Staff
9.3
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 August 2025
Marius
RomaniaThey advertise having parking, but in my case there was no parking -(, although it was the main reason I booked them. Had to park in a nearby garage and paid 20 euros/night Avoid third (last) floor rooms, windows are tiny, ok for a short stay but...
Actually a nice hotel in the very center of Sarajevo
Stayed in August 2025
Reviewed: 20 August 2025
William
NetherlandsParking facility is very limited and shall be reserved at the time of booking. Early departure with my car was hindered because of unloading of truck blocking the one way access road to the hotel.
Stayed in August 2025
Reviewed: 20 August 2025
Marika
ItalyThe bathroom could be better, more modern
Hotel is nice. Location is perfect and the staff is very kind.
Stayed in August 2025
Reviewed: 19 August 2025
Adele
AustraliaThe air-conditioner in our room was broken. The staff did their very best to fix the issue but the hotel was full so we couldn't be moved. The staff provided a portable fan.
The staff were incredibly friendly and helpful. The location is excellent - right in the heart of the action. The room was clean and quiet.
Stayed in August 2025
Reviewed: 19 August 2025
Alex
United KingdomAdvertised as having parking to book at an extra price but was full and staff were quite unhelpful about locating alternative parking. They did point to some which was fine, just could have been much easier and straightforward.
Great location. Room was clean and nice. Good breakfast.
Stayed in August 2025
Reviewed: 8 August 2025
Gerben
IrelandThe AC didn't work, the water pressure in the shower wasn't great, and the shower head was loose
Location was great. Bed was extremely comfortable, and the room was really quiet. They provided a separate, gluten free breakfast for my girlfriend who has celiac disease. We could store our luggage after checkout while we explored the city further
Stayed in August 2025
Reviewed: 29 July 2025
Tom
NetherlandsAlthough the rooms are clean and so is the bathroom- there is a certain musty smell in the bathroom. AC is also not very strong as rooms get and stay quite hot but windows can be opened at night easily.
Very central location in Sarajevo and friendly staff who make you enjoy your start in the city a lot. Breakfast is quite extensive and delicious.
Stayed in July 2025
Reviewed: 28 July 2025
Rijad
GermanyThe bathroom was below expectations for a suite – the hairdryer didn’t work, and overall the bathroom felt a bit outdated. Parking was inconvenient: cars are parked in a narrow alley, one behind the other, and you have to leave your car key so the staff can move vehicles around. This wasn’t clearly communicated in advance.
Excellent location right in the heart of the old town, perfect for exploring Sarajevo. The room was clean and the staff were friendly and helpful. Breakfast was okay
Stayed in July 2025
Reviewed: 27 July 2025
Kaukovic
United StatesStaff members 5* Location is great and not to forget breakfast we love it
Stayed in July 2025
Reviewed: 14 July 2025
Tomoki
JapanBit old
Great location. Right next to the busy area.
Stayed in July 2025
Reviewed: 7 July 2025
Nasamat
Kuwaitthe noise around the hotel, not a clean suite, not enough car park, old furniture specially the living room
the location is perfect just what you need to be in the heart of bacharchia so you don't need a taxi for shifting the staff are helpful and friendly the breakfast is simple and delicious, the size of the suite
Stayed in May 2025
Reviewed: 19 June 2025
Domagoj
CroatiaThe rooms are not maintained. Everything was torn or worn out.
Location and staff
Stayed in May 2025
Reviewed: 14 June 2025
Judit
HungaryNice location and staff in the middle of the old town
Stayed in June 2025
Reviewed: 10 June 2025
Adeeba
United KingdomRooms very small No kettle tea facilities provided
Perfect location Staff friendly Breakfast AMAZING- limited choices but taste amazing
Stayed in June 2025
Reviewed: 31 May 2025
درويش
Palestinian TerritoryI liked the location of this hotel the most, beside staff were so friendly
Stayed in May 2025
Reviewed: 27 May 2025
Johan
NetherlandsNon applicable
Top location. Top staff ( especially at the reception). Great breakfast. Extra large room.
Stayed in May 2025
Reviewed: 23 May 2025
John
United KingdomNo views from the room
Location
Stayed in May 2025
Reviewed: 11 May 2025
Darko
SerbiaNo coffee machine in rooms.
Perfect location and exceptional staff. Apartment was clean.
Stayed in May 2025
Reviewed: 6 May 2025
Kristina
CroatiaNice breakfast. Parking
Stayed in May 2025
Reviewed: 7 April 2025
Ceyda1668
NetherlandsI think sound and smoking could be handled better. The guests in nearby rooms were acting as ifnthey were at home. Staff needs to mention the house rules at the very beginning, because people were still screaming and smoking inside the rooms. It's a bit noisy during the day and until 23:00 pm. At least with street facing rooms.
Comfortable beds. Staff is super helpful. Location is nice. Facilities are nice. Everything was clean.
Stayed in April 2025
Reviewed: 2 April 2025
Martin
United KingdomBreakfast could be improved as the items seemed of poor quality. The staff were very friendly especially the manager who picked me up from the airport. There was a fair amount of street noise but largely reduced by closing the windows however the radiator being on made the room a bit stuffy. The bed was very comfortable. Water in the fridge might be a nice touch although I think you can drink the tap water. Location can't be beaten
Stayed in April 2025
Reviewed: 1 April 2025
Ditta
SlovakiaThe shower would need some maintenance.
Kind and welcoming staff, great view from the room.
Stayed in March 2025
Reviewed: 12 March 2025
Niall
IrelandThe ladies at reception were exceptionally friendly and helpful. We were very grateful for assistance received in persuading a reluctant mechanc to come to the hotel to deal with an electrical problem with our rental car.
Stayed in March 2025
Reviewed: 10 March 2025
Michael
United KingdomThe hotel/rooms are bit old but they were clean. Not enough room for breakfast, overcrowded but the staff there is amazing trying to help with anything you need.
Upon arrival, the lady was very welcoming, explained everything we needed to know. It was a pleasant start to our stay. Tasty breakfast. Amazing location
Stayed in March 2025
Tolè, Italy
Wellington, USA
L'Estartit, Spain
Mogra, India
Negril, Jamaica
Prague, Czech Republic
Yangon, Myanmar
Selcuk, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content