8.2

Reviews of Hotel Sahat 4 stars

Kundurdžiluk 2, 71000 Sarajevo, Bosnia and Herzegovina

  • Harley

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Location is fantastic, step out the front door and into the old town/market. Staff were so friendly and helpful. The breakfast was also good.

    Nothing

  • 7.0 Good
    Marius

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Actually a nice hotel in the very center of Sarajevo

    They advertise having parking, but in my case there was no parking -(, although it was the main reason I booked them. Had to park in a nearby garage and paid 20 euros/night Avoid third (last) floor rooms, windows are tiny, ok for a short stay but...

    Property response:

    Dear Marius, Thank you for taking your time to write an honest review. When it comes to the parking it is necessary to book it in advance, this information is also available on the booking.com site. We are truly sorry that you have experienced an inconvenience during your stay and we hope that you will give us another chance and stay at our Hotel again. We are sending you warm regards from Sarajevo, Team Hotel Sahat

    Dear Marius, Thank you for taking your time to write an honest review. When it comes to the parking it is necessary to book it in advance, this information is also available on the booking.com site. We are truly sorry that you have experien… Show more

    Hotel Sahat
    30 August 2025
  • William

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Parking facility is very limited and shall be reserved at the time of booking. Early departure with my car was hindered because of unloading of truck blocking the one way access road to the hotel.

    Property response:

    Dear William, Thank you for taking your time to write an honest review about our Hotel. When it comes to our parking slots, it is necessary to make a reservation in advance, this information is also stated on the booking.com site. We hope we will host you again soon. We are sending you warm regards from Sarajevo, Team Hotel Sahat

    Dear William, Thank you for taking your time to write an honest review about our Hotel. When it comes to our parking slots, it is necessary to make a reservation in advance, this information is also stated on the booking.com site. We hope … Show more

    Hotel Sahat
    30 August 2025
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  • Marika

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Hotel is nice. Location is perfect and the staff is very kind.

    The bathroom could be better, more modern

    Property response:

    Dear Marika, Thank for taking your time to write an honest and positive review about us and our Hotel. Please be assured that all of your comments have been passed down to our housekeeping team. We are trying to make each one of our guests stay as positive and enjoyable as possible and we hope that we have fulfilled your expectations. We hope to see you again soon. Kindest regards, Team Hotel Sahat

    Dear Marika, Thank for taking your time to write an honest and positive review about us and our Hotel. Please be assured that all of your comments have been passed down to our housekeeping team. We are trying to make each one of our guests… Show more

    Hotel Sahat
    30 August 2025
  • Attila406

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location, in the downtown.

    Paying upon arrival. Central airconditation system didn't work

  • Adele

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The staff were incredibly friendly and helpful. The location is excellent - right in the heart of the action. The room was clean and quiet.

    The air-conditioner in our room was broken. The staff did their very best to fix the issue but the hotel was full so we couldn't be moved. The staff provided a portable fan.

    Property response:

    Dear Adele, Thank you very much for taking your time to write an honest and positive review about us and our Hotel. We are truly sorry that you have experienced an inconvenience during your stay and please be assured that your comments have been passed down to our relevant department. We are trying our best to make each of our guests stay as comfortable as possible and we hope you will give us another change. Kind regards, Team Hotel Sahat

    Dear Adele, Thank you very much for taking your time to write an honest and positive review about us and our Hotel. We are truly sorry that you have experienced an inconvenience during your stay and please be assured that your comments hav… Show more

    Hotel Sahat
    29 August 2025
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  • Alex

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Great location. Room was clean and nice. Good breakfast.

    Advertised as having parking to book at an extra price but was full and staff were quite unhelpful about locating alternative parking. They did point to some which was fine, just could have been much easier and straightforward.

    Property response:

    Dear Alex, Thank you very much for taking your time to write an honest review about our Hotel. When it comes to our parking, it is necessary to reserve it in advance, the same informations is stated on booking.com as well. We are trying our best to make each of our guests stay as comfortable as possible and we hope we will be able to see you again soon. Kind regards, Team Hotel Sahat

    Dear Alex, Thank you very much for taking your time to write an honest review about our Hotel. When it comes to our parking, it is necessary to reserve it in advance, the same informations is stated on booking.com as well. We are trying our… Show more

    Hotel Sahat
    29 August 2025
  • Anonymous

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Lazar

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Izeta

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Location and staff.

    The shower is to small,if you are over 180 IB don’t book this hotel.I am 163ib and it was challenging to take shower.Light in the mirror area at bathroom is unbelievably bad.Breakfast is not to bad,and some rooms are without the curtains on windows,super bright in morning.

    Property response:

    Dear Izeta, Thank you very much for taking your time to write an honest review about our Hotel. We are truly sorry that you have experienced inconveniences during your stay with us. Next time, please let us know on time because that way we will be able to make sure to solve any issues you are experiencing and ensure your stay is as comfortable as possible. Please rest assured that your comments have been passed to our housekeeping team, and we hope that you will give us another chance in the future. Kindest regards, Team Hotel Sahat

    Dear Izeta, Thank you very much for taking your time to write an honest review about our Hotel. We are truly sorry that you have experienced inconveniences during your stay with us. Next time, please let us know on time because that way we… Show more

    Hotel Sahat
    29 August 2025
  • Krajčin

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Kevin

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Location is perfect. Receptionists were extremely helpful.

    All was fine.

    Property response:

    Dear Kevin, Thank you very much for taking your time to write an honest and positive review about us and our Hotel. We are truly happy we have managed to fulfill even your highest expectations, and we hope we will see you again soon. Warm hugs, Team Hotel Sahat

    Dear Kevin, Thank you very much for taking your time to write an honest and positive review about us and our Hotel. We are truly happy we have managed to fulfill even your highest expectations, and we hope we will see you again soon. Warm… Show more

    Hotel Sahat
    29 August 2025
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  • Adnan

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Gerben

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Location was great. Bed was extremely comfortable, and the room was really quiet. They provided a separate, gluten free breakfast for my girlfriend who has celiac disease. We could store our luggage after checkout while we explored the city further

    The AC didn't work, the water pressure in the shower wasn't great, and the shower head was loose

    Property response:

    Dear Gerben, Thank you very much for taking your time to write a review about our Hotel. We are trying to make all of our guests stays as comfortable and enjoyable as possible. We are sorry that you have experienced an inconvenience during your stay, and we wish that we had been informed about it on time; this way we could have done something to make your stay as good as possible. Furthermore, we hope you will give us another chance and that you will come to our Hotel again. Kind regards, Team Hotel Sahat

    Dear Gerben, Thank you very much for taking your time to write a review about our Hotel. We are trying to make all of our guests stays as comfortable and enjoyable as possible. We are sorry that you have experienced an inconvenience during … Show more

    Hotel Sahat
    29 August 2025
  • Asma

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    In old town, staff were extremely friendly and very helpful. Very warm feeling. It was clean and very comfortable.

    Breakfast was very limited and just the way it’s been built. The AC is in the living area and the toilet is awkwardly facing a wall and we were both quite tiny. Also the shower is the same as the floor so water goes everywhere.

    Property response:

    Dear Asma, Thank you for taking the time to write an honest and positive review. We are truly sorry for the inconveniences you have experienced during your stay at our hotel. Please be assured that we have provided our housekeeping team with all the information you have provided regarding the room. We wish you had informed us earlier about your situation; we could have done something to make your stay more pleasant. Hope you will visit us again in the future. Warm regards, Team Hotel Sahat

    Dear Asma, Thank you for taking the time to write an honest and positive review. We are truly sorry for the inconveniences you have experienced during your stay at our hotel. Please be assured that we have provided our housekeeping team wi… Show more

    Hotel Sahat
    23 August 2025
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  • Ziba

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Tom

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Very central location in Sarajevo and friendly staff who make you enjoy your start in the city a lot. Breakfast is quite extensive and delicious.

    Although the rooms are clean and so is the bathroom- there is a certain musty smell in the bathroom. AC is also not very strong as rooms get and stay quite hot but windows can be opened at night easily.

    Property response:

    Dear Tom, we appreciate you taking your time to leave a review. Thank you for your kind remarks about our hotel :) We always strive for the best service. Regarding the bathroom smell, we've immediately forwarded the issue to our maintenance colleague, and it has been taken care of. Thank you for your feedback. We wish you a lovely trip, and hope to welcome you back to Sahat very soon. Best regards, FO Manager Fatima

    Dear Tom, we appreciate you taking your time to leave a review. Thank you for your kind remarks about our hotel :) We always strive for the best service. Regarding the bathroom smell, we've immediately forwarded the issue to our mainten… Show more

    Hotel Sahat
    30 July 2025
  • Rijad

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Excellent location right in the heart of the old town, perfect for exploring Sarajevo. The room was clean and the staff were friendly and helpful. Breakfast was okay

    The bathroom was below expectations for a suite – the hairdryer didn’t work, and overall the bathroom felt a bit outdated. Parking was inconvenient: cars are parked in a narrow alley, one behind the other, and you have to leave your car key so the staff can move vehicles around. This wasn’t clearly communicated in advance.

    Property response:

    Dear Rijad, We appreciate your lovely remarks about the rooms, cleanliness and friendly staff :) To address your remarks about the bathroom and parking: we checked the hairdryer, and it seems you haven't turned on the switch on side. This can be easily overseen. The good news is: in winter we'll renovate the bathrooms! Two floors already done! When it comes to parking, we understand the worries of the guests, and thus address those at check in. We are located in the heart of the city, the old town, so parking is limited. On our booking profile it's stated that we offer valet parking, reservation needed. Dear Rijad, we value all feedback, and thank you for that. We truly hope you'll come back again and gives a wow you! Sending kindest regards to you and your family, FO Manager Fatima

    Dear Rijad, We appreciate your lovely remarks about the rooms, cleanliness and friendly staff :) To address your remarks about the bathroom and parking: we checked the hairdryer, and it seems you haven't turned on the switch on side.… Show more

    Hotel Sahat
    29 July 2025
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  • Kaukovic

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Staff members 5* Location is great and not to forget breakfast we love it

    Property response:

    Dear Mensur, thank you so much for choosing Sahat and staying with us. It was our pleasure to host you and your family. We hope to welcome you back soon! Sending kindest regards, FO Manager Fatima

    Hotel Sahat
    29 July 2025
  • Sonja

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    I had a pleasant stay at this hotel. The staff was exceptionally kind and accommodating, always ready to help with anything we needed. The hotel itself is beautifully maintained and in a great location, which made getting around the city very easy.

    The windows in the room could not be opened, which made the air feel a bit stale at times. Also, there weren't enough glasses provided in the room for the number of guests staying.

    Property response:

    Dear Sonja, Thank you so much for leaving such a lovely review. We're happy to see you had a great time staying with us. Regarding the windows, we're sorry you had trouble opening it. Our maintenance colleague was infromed about the issue, and already taken care of it. We hope we'll have the chance to welcome you back again. Sending best regards, FO Manager Fatima

    Dear Sonja, Thank you so much for leaving such a lovely review. We're happy to see you had a great time staying with us. Regarding the windows, we're sorry you had trouble opening it. Our maintenance colleague was infromed about th… Show more

    Hotel Sahat
    29 July 2025
  • Danila

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Ivan

    Reviewed: 20 July 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Vukeljic

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Tomoki

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Great location. Right next to the busy area.

    Bit old

    Property response:

    Dear Tomoki, thank you for taking your time to leave a review. We are truly sorry to hear that our accommodation did not meet your expectations in terms of maintenance and condition. Your feedback is very valuable to us, as it helps us identify areas that need more attention. We have already shared your comments with our housekeeping and maintenance teams to thoroughly inspect the room and take the necessary steps for improvement. We are constantly working on enhancing the quality of our services and facilities, and we truly hope to have the opportunity to welcome you again and provide a better experience. Kind regards, Team Hotel Sahat

    Dear Tomoki, thank you for taking your time to leave a review. We are truly sorry to hear that our accommodation did not meet your expectations in terms of maintenance and condition. Your feedback is very valuable to us, as it helps us iden… Show more

    Hotel Sahat
    14 July 2025
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  • Marko

    Reviewed: 13 July 2025 · Stayed in May 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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