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Reviews of Bosmal Arjaan by Rotana 4 stars

Milana Preloga 12, 71000 Sarajevo, Bosnia and Herzegovina

#40 of 121 hotels in Sarajevo

Guests' Choice

Review score

Based on 246 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    cleanliness and breakfast needs improvement

    good location with spacious rooms

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Very good home away from home
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    A little bit far from the centre but very good transport links and taxis are usually right outside

    Excellent service and facilities, rooms very spacious and everything was available

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Sparkling clean with lange living room
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    - Breakfast was repetitive with limited variety each day - Not ideal for travelers who value diverse morning meals

    - Massive TV ideal for gaming and streaming - Spacious layout with stylish furnishings - Great for groups or extended stays

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Spacious Three Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Hauskeeping services it could be better and it’s need much improvement

    Staff and location

    Stayed in July 2025

  • Reviewed: 4 August 2025

    10
    A very family friendly hotel
    • Leisure trip
    • Family with young children
    • City View Two Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very suitable and comfortable for the family. Excellent quality of breakfast. Very nice rooms and apartment. Has every kitchen supplies

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    If you don’t mind taking a train or bus to city center and Baščaršija, it is a very nice hotel with
    • Business trip
    • Group
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Free wifi is very slow

    Very big apartment, clean, good breakfast, around 5km from city center but train is fast and often

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Comfortable stay overall, but a few service issues need improvement.
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    No issues to mention.

    The apartment was clean, spacious, and well-equipped. The location was great and the building felt secure. Staff were generally helpful.

    Stayed in July 2025

  • Reviewed: 16 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Spacious Three Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    They don't clean the Apartment with vacuum . And so much dust .and I have to call and follow up with house cleaning . This is my last time going there

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Excellent.will stay there again
    • Solo traveller
    • City View Two Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast needs more variety

    Staff especially front desk helpful & respectful Location good between airport & city center (reachable) by car or tramway(tramway walkable distance) Room is specious , calm & clean

    Stayed in June 2025

  • Reviewed: 28 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Spacious Three Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The property was very quiet and good place near airport and 200 meters walking between the hotel and center

    Stayed in May 2025

  • Reviewed: 25 April 2025

    10
    Impressive Hotel with Warm Hospitality
    • Leisure trip
    • People with friends
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was nice but could use more daily variety. Overall, a great stay and I would definitely come back

    I had an absolutely amazing stay at Bosmal Arjaan by Rotana! From the moment I arrived, I was impressed by the futuristic design and top-notch facilities. The hotel is modern, spotless, and truly feels like it’s ahead of its time. The staff were incredibly respectful, friendly, and always ready to help with a smile. Everything about the place – from the rooms to the location – exceeded my expectations. Highly recommended for anyone visiting Sarajevo. I will definitely come back!

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    They did not refill the empty items at breakfast and you always had to ask for things before they were available again.

    The room was great and very comfortable. The gym was awesome.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Cleaning in the room could use more attention. On the second day of our stay, the towels were replaced and trash was removed, but no or very poor cleaning was performed.

    Friendly and helpful staff. The room was spacious, comfortable, and had a modern design. Good location. Sarajevo city center and the main attractions are only a few kilometres away.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    I liked it a lot, and recommend it
    • Business trip
    • Group
    • Two Bedroom Apartment
    • Stayed 3 nights

    breakfast was good, but could be great.

    the apartment was very spacious, very clean, well-equiped, staff were polite and helpful.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Happy with. Facility , accommodation, and facilities
    • Leisure trip
    • Family with young children
    • Spacious Three Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Thanks to Mirza and Nain for the support. I would also to thank the reception staff . Happy with accommodation, facilities and accommodation. There is 24 bakery ,and pizza shops and big supermarket nearby 5 mins walk.

    Stayed in April 2025

  • Reviewed: 6 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Odlican hotel, jako prostrane sobe, ljubazno i susretljivo osoblje i jako ciste sobe 10/10

    Stayed in March 2025

  • Reviewed: 10 January 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 1 night

    Good location, parking lot, excellent staff and not pricy restaurant/caffe bar. Rooms are really big, entire apartment with two bedrooms and everything you need is there.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Short and sweet
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 1 night

    The entrance to the reception is not well sign posted. We arrived at the back of the building, near the parking entrance, and there was no one to ask, nor was it clear that you could reach the reception via the garage. I suggest making this clear in the booking confirmation. A lot of people know the Bosmal residential building and that entrance is easier to find. I was lucky that one resident let me in and helped me find the reception - I wouldn't have been able to do it myself.

    The apartment was lovely.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • City View Two Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    -

    Super komfortables Apartment

    Stayed in January 2025

  • Reviewed: 6 December 2024

    10
    Amazing.
    • People with friends
    • Two Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    A/c didn’t work. They offered to move me to a different room but I chose to stay b/c I didn’t want to move all my stuff.

    Spacious, clean, food in on site restaurant was excellent, & staff was very helpful & Nice

    Stayed in November 2024

  • Reviewed: 16 November 2024

    8.0
    it was a quite, nice and comfy night in Sarajevo
    • Business trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 1 night

    If you come with the car than the entrance to the hotel garage is quite tricky. Signalisation could be much better. Breakfast is quite good, but sweet items (sugars) are almost inexistible.

    location is excellent, so is the space in the apartment. Equipment in the kitchen is great. Internet worked perfectly and the speed is quite good. the beds are comfy, so is the bathroom with shampoos and shower gels provided by the hotel.

    Stayed in November 2024

  • Reviewed: 14 November 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • City View Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nice and helpful staff. Very good hotel to stay for family members. Can’t wait to meet those cute staff again when I travel to Sarajevo again.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    10
    Definitely coming back!
    • Leisure trip
    • Group
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Comfort of this place is perfect! Reception has very warm welcome. Has all the answers ready. Apartments are extra clean, specious, with an amazing view. Beds are super comfortable. We enjoyed every single thing of facilities that they offer. Also, breakfast was delicious. We didn’t want to cook, but kitchen in the apartment is fully equipped. Location is 5-15min ride from airport (depends how traffic is). For us was best option possible to ask hotel for transfer from and to the airport. When we decided to go to Old town, we used public transport and on our way back we took a taxi. Definitely choosing this place for our stay when we get back next time.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Luxury and lots of space in the centre of the city.
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I estimate the only thing that was disappointment was the room service as when it arrived after an hour it was cold and wasn’t that enjoyable. However, otherwise everything was exceptional and we would happily recommend this.

    Whilst this is slightly out of the centre for the space, comfort and luxury it was well worth it. Really welcoming staff, the extra bonus of a sauna and steam room. There is a fully functioning kitchen with lounge and dining room and two large bedrooms. There is a bonus Jacuzzi in the bathroom. It was extremely quiet with beautiful views over the city. It was a real delight to stay here.

    Stayed in November 2024

  • Reviewed: 23 October 2024

    8.0
    While the property is beautiful, well situated and homey - the room was not cleaned to my standard. Especially for the p
    • Leisure trip
    • People with friends
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I found the apartment rather dirty. The carpet had a large stain on it, the floors looked dirty, and the walls had a fair amount of scuffs on them.

    The property is in a great location… in fact my favourite neighbourhood in Sarajevo. The property is beautiful appointed and the apartments are large and comfortable, giving you a home like experience.

    Stayed in October 2024

Showing 1 – 25

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