Reviews of Hotel Central Sarajevo - Gym, Pool & Spa 4 stars
Cumurija br. 8, 71000 Sarajevo, Bosnia and Herzegovina

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified review- very friendly and helpfull staff - location in the city center, in the near of the cathedral - very clean rooms - although the hotel was on a very busy street, you didn’t notice it in the hotel, and you could sleep at night without any noise - well equipped gym - we got an free upgrade for the suit, which was just perfect for our stay! A big room and bathroom and even a terrace which was great for our stay in august during the warm summer days!
Nothing
Thank you so much for your kind words and wonderful feedback. We are delighted to hear that you enjoyed your stay with us, especially the central location, cleanliness of our rooms, and the quiet comfort despite being in the heart of the city. It’s great to know that you appreciated our gym facilities and that the complimentary upgrade to the suite made your stay even more special. Your satisfaction is our greatest reward, and we are very happy that you felt well taken care of by our team. We hope to have the pleasure of welcoming you back again soon for another memorable stay. Warm regards, Alma Hotel Management Team
Thank you so much for your kind words and wonderful feedback. We are delighted to hear that you enjoyed your stay with us, especially the central location, cleanliness of our rooms, and the quiet comfort despite being in the heart of the ci… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room we were in was amazing - it was the size of a small apartment, with so much space and great views. We were so busy exploring the city we didn't end up using the pool, which is one of the reasons we chose this hotel, but don't regret it at all.
Due to the central location, noise was a big issue. The street outside was pedestrianised and full of bars, with a DJ booth -I think this was connected to the film festival? It was disruptive but not so bad on the Saturday night when we arrived: the music could be blocked out with ear buds and ended at a decent time. However, on the Monday night the music on the street below was *incredibly* loud, much louder than previous nights. Ear buds did nothing, as did covering our ears with pillows. It continued until at least 1.30-2am. This really disrupted our sleep, and had a negative impact on our stay.
Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed the spaciousness and comfort of your room, as well as the central location that allowed you to explore the city with ease. During the Sarajevo Film Festival, the city is full of various events and there may be a little more noise and music than usual. We are truly sorry to learn that noise from nearby events affected your stay, especially on Monday night. While the vibrant city center can sometimes bring lively surroundings, we understand how important a restful night is and regret any inconvenience this caused. Your comments are valuable, and we will continue to explore solutions to minimize external noise disturbance for our guests. We hope to have the opportunity to welcome you back, perhaps during a quieter period, so you can also experience the pool and other amenities we offer. Warm regards, Alma Hotel Management Team
Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed the spaciousness and comfort of your room, as well as the central location that allowed you to explore the city with ease. During the Sarajevo F… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewCentral, clean and great facilities. Reception staff were so good to me.
Nothing
Thank you for taking the time to share such wonderful feedback. We’re thrilled to hear that you enjoyed our spa and sauna facilities, as well as the comfort and cleanliness of our hotel. Your kind words about our reception team truly mean a lot to us – providing warm and attentive service is always our goal. It was a pleasure having you with us, and we look forward to welcoming you back in Sarajevo and our hotel for another relaxing stay soon! Warm regards, Alma Hotel Management Team
Thank you for taking the time to share such wonderful feedback. We’re thrilled to hear that you enjoyed our spa and sauna facilities, as well as the comfort and cleanliness of our hotel. Your kind words about our reception team truly mean a… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDijana and Ivan were so nice! The rooms were so pretty and clean!!!
Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay, found the rooms clean and comfortable, and especially appreciated the service provided by Dijana and Ivan. Your kind words mean a lot to us and will certainly be shared with them. We look forward to welcoming you back again soon! Warm regards, Alma Hotel Management Team
Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay, found the rooms clean and comfortable, and especially appreciated the service provided by Dijana and Ivan. Your kind words mean a lot to us and will… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIdeal location. Friendly atmosphere. Good breakfast. Working air condition.
Thank you very much for your kind words! We are delighted to hear that you enjoyed our central location, welcoming atmosphere, breakfast, and air conditioning. Your positive feedback means a lot to us, and we look forward to welcoming you back again soon! Kind regards, Alma Hotel Management Team
Thank you very much for your kind words! We are delighted to hear that you enjoyed our central location, welcoming atmosphere, breakfast, and air conditioning. Your positive feedback means a lot to us, and we look forward to welcoming you… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewHotel is not in "first youth", but location is very good - in a city centre, close to tram lines, buses, and 2 taxi stands. The main street is loud at night (night bars), but on the 2nd floor it was almost unnoticeable (A.C on, windows closed). Staff is very friendly and helpful. Breakfast buffet could be bigger and warmer. Hotel has nice pool with saunas and a very large gym. Opening hours could be more elastic.
Gym opening hours, especially on weekends (10-20). Swimming pool water was one day cold, the other day warm. Breakfast could be have more versality.
Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our central location, as well as the friendliness and helpfulness of our staff. We are also glad that you appreciated our wellness facilities, including the pool, saunas, and gym. At the same time, we truly value your constructive comments regarding the breakfast variety and temperature, gym opening hours, and the swimming pool water. Please be assured that your suggestions will be carefully reviewed with our team, as we are always striving to improve the comfort and satisfaction of our guests. We hope to welcome you back in the future so you can enjoy an even better experience with us. Kind regards, Alma Hotel Management Team
Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our central location, as well as the friendliness and helpfulness of our staff. We are also glad that you appreciated our wellnes… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReally good location and nice staff
N/A
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location, spacious room and indoor pool.
No black-out curtain. Room is rather bright early in the morning
Thank you for sharing your feedback. We are glad you enjoyed our great location, spacious room, and indoor pool. We apologize for the lack of blackout curtains and the brightness in the morning – your comment is valuable, and we will take it into consideration. We look forward to welcoming you again. Warm regards, Alma Hotel Management Team
Thank you for sharing your feedback. We are glad you enjoyed our great location, spacious room, and indoor pool. We apologize for the lack of blackout curtains and the brightness in the morning – your comment is valuable, and we will take i… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIdeal location; could walk everywhere! Staff speaks excellent English and were very friendly and helpful. Breakfast was as good as everyone had said!
Thank you so much for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay in our hotel and our staff ! It means a lot to us that you’d choose to stay again. We’ll be delighted to welcome you back on your next trip. Warm regards, Alma Hotel Management Team
Thank you so much for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay in our hotel and our staff ! It means a lot to us that you’d choose to stay again. We’ll be delighted to welcome you back on you… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewAttentive, Cheerful staff, full breakfast, great location, beautiful pool/sauna, very complete gym, and spa services. I had the 6th floor loft room “without windows” which had the bed upstairs and downstairs sitting area and bathroom with a large bathtub and tvs in the bedroom and the sitting room. Great value for the price point, and again every employee I spoke with was completely friendly and helpful which is such a plus.
I wish it had parking, but I had inquired at my booking and they informed me where to park which was simple, affordable and within a 3 minute walk of the hotel. (Which I specifically chose for its proximity to the old town area.)
Many thanks for this amazing review! We are glad that you had a great stay with us. We love to welcome you on another occasion. Kind regards, Alma Hotel Management Team
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe staff are very friendly and accommodating even those in the Spa. The second day for breakfast wasn’t sufficient especially good because they refilled.
The first day of breakfast wasn’t sufficient especially for the children because the fries were too dry to be eaten and I asked for Nutella because the bowl was empty but I was directed to get the local one. There were hot foods which weren’t refilled even if there was still time for breakfast. Only 1 elevator is working and filled with mosquitoes the 2nd day.
Thank you so much for your kind words — we’re so glad to hear you had a great stay with us. We appreciate your helpful suggestions as well - breakfast. Feedback like this really helps us fine-tune the experience for future stays. Warm regards, Alma Hotel Management Team
Thank you so much for your kind words — we’re so glad to hear you had a great stay with us. We appreciate your helpful suggestions as well - breakfast. Feedback like this really helps us fine-tune the experience for future stays. Warm rega… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewTop quality in every aspect of the stay!
Everything was fine! Nothing to complain!
What an amazing feedback, we are so delighted to learn that you had such a lovely experience with us. Please rest assure that I will share your feedback with the entire Hotel Central team. We sincerely hope that we will have the chance to welcome you back very soon. Warm regards, Alma Hotel Management Team
What an amazing feedback, we are so delighted to learn that you had such a lovely experience with us. Please rest assure that I will share your feedback with the entire Hotel Central team. We sincerely hope that we will have the chance to … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewlocation just walking distance to city center and malls. Also upgraded our room to a suite room which was bigger,
It's a pleasure for our team to welcome our guests as we should and really glad to know your stay was at your convenience We hope to see you again in our hotel Warm regards, Alma Hotel Management Team
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation was good. Breakfast was alright but not amazing. Room was good but odd layout.
Could be noisy at night. Room cleaning was done very late, had to call at 4:30pm to ask if it was going to be done.
Thank you for your review left. It will be our pleasure to host you next time. Kind regards, Alma Hotel Management Team
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewRoom and breakfast were OK, but we had a room on the 6th floor with no window.
The possibility of changing the room which did not take place.
Thank you for your review. You reserved room with roof windows and we have all pictures of each rooms. You can check on your reservation. Regards, Alma Hotel Management Team
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe Location was fantastic - heart of the city centre and walking distance to the old town - couldn't have been better. A clean and modern hotel with everything we needed. Highly recommended, if we do return (and we definitely plan to, God-willing), we would stay here again.. The Staff were amazing - Dajana, Arnes, Evan and Alma in particular. Dajana for example went above and beyond expectations and was very quick to help us and facilitate our requirements when they arose - she is an asset to the hotel and a big reason we would return as she looked after us all, which was a big support as we travelled with 2 young children. Highly recommended hotel.
Was overall a positive experience.
Thank you very much for sharing this wonderful review following your recent stay. We are delighted to know our service has exceeded your expectations. It really does make our day to have our efforts recognized. Rest assured, your kind comments have been shared and celebrated with the entire team! We all look forward to welcoming you back in the near future. Big greetings to your lovely family <3 Best wishes, Alma Hotel Management Team
Thank you very much for sharing this wonderful review following your recent stay. We are delighted to know our service has exceeded your expectations. It really does make our day to have our efforts recognized. Rest assured, your kind comme… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location was ideal, right beside the cathedral and a few minutes away from the old town. There is also a taxi stand right in front of the hotel which is highly convenient. In addition, the staff was very kind and especially helpful regarding local recommendations. The hotel itself is beautiful, and the room exceeded my expectations in terms of size and comfort. I would definitely stay again and highly recommend Hotel Central to anyone looking to stay in Sarajevo!
Thank you very much for your wonderful review. We truly appreciate your feedback and are delighted to hear that you enjoyed our hotel. Our staff will be over the moon to see your lovely comments. We are very much looking forward to welcoming you at the hotel in the future. Warmest regards, Alma Hotel Management Team
Thank you very much for your wonderful review. We truly appreciate your feedback and are delighted to hear that you enjoyed our hotel. Our staff will be over the moon to see your lovely comments. We are very much looking forward to welcomin… Show more