Reviews of Diamond Rain Boutique Hotel 4 stars

Hotel is very well located . Center of old town . Service is good very helplful . Very hansomes and kind guys at the reception . Thanks mates for your support .

Attic rooms are really small and not very comfortable but for 1-2 days is perfect

Really kind staff, great and delicious breakfast. Nice room, what we got had a wonderful outlook to the city center.

Parking was thight and challanging due to the narrow streets. We had to pay extra for the morning coffee however the breakfast was included in the price. Was not disturing, but was just a bit surprising.

Great position, few minutes you are in the city center. Also the parking was something really convenient for being close to the center.

1) We requested in advance a baby crib, when we arrived it was not in our room, we asked for it and they showed us where it was and we had to bring it inside by ourself. There was no sheets for the crib, we asked for it and they said there were none available because the sheets service leaves at 2PM so they were not able to provide any. I had then to come up by myself with a solution to use the sheets of the 3rd bed we had in the room with no support from the hotel staff. 2) The room was lacking the blackout curtains for most of the windows, so at 5 AM light was coming in from everywhere make it impossible to sleep. Overall, the room felt like it was not properly maintained, with decorations teared, missing sliding wardrobe doors, not something you'd expect from a 4 star hotel. At check out, the invoice printer was not working so I've asked the staff member to send it to me via email, haven't received anything. Lastly, I would have expected the staff member to ask at least how was the stay, and I would quite happily share my feedbacks with them , but they didn't bothered. So, it didn't feel like a 4 star hotel experience at all. It has good potential but there are some things that should be improved.

A very good hotel with a friendly staff. The location is excellent — it’s in the city center, yet the surroundings are quiet. It’s close to all the main attractions. I would have liked a bit more variety and options for breakfast, but everything that is offered is delicious. I recommend this hotel to everyone.

A very good hotel with a friendly staff. The location is excellent — it’s in the city center, yet the surroundings are quiet. It’s close to all the main attractions. I would have liked a bit more variety and options for breakfast, but everything that is offered is delicious. I recommend this hotel to everyone.

Very nice staff, clean hotel, nice breakfast

A very nice hotel in a great location near Bašćaršija.

Loved the location but no mention of the uphill walk to get there in the first place! Great staff. Lovely decor, smart design. Good breakfast. Cable cars 3 mins walk. Fab pizzeria a minute away. Gorgeous mosque right on the end of the road.

Lovely staff, clean place, great location

All of it, excellent location, friendly helpful staff. We would definitely stay again.

Very clean, spacious hotel room which was very close to the old town centre. Staff were friendly and helpful in all encounters and the value for money was good.

Breakfast was limited and wasn’t varied across the days of stay but don’t let this put you off booking

Excellent, quiet location close to the heart of the city.

All was great.