Reviews of Hotel Grad 4 stars
Safeta Hadžića 19, 71000 Sarajevo, Bosnia and Herzegovina
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Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewVery good customer care and very clean hotel
I would like to suggest to everyone to use this hotel
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe property is clean and staff are professional. The location of the hotel is located in a strategic place in heart of Sarajevo.
The new phones are not installed yet.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewNothing!
- Very bad behavior during check out - Receptionist in first night requested €10 for bed and cover even my reservation of two rooms on exact number of family members, long discussion with reception staff to convince them that what they are requesting is not as per reservation Very rude staff and scammers, never be back!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in April 2025
Verified reviewA very good place
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewNice, big and clean room, good size bathroom with big shower. Hotel is on the main road, but it was reasonably quiet. Staff was fantastic, polite and very helpful Good location if you are staying on business purposes, close to the airport, city center is 4 km.
Breakfast had little choice for 4 star hotel
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewA beautifully decorated hotel with exceptional staff. Great value for money, I book with them whenever I travel to Sarajevo.
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe hotel is very clean and the staff wonderful!
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewBed was a bit hard
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 1 November 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 13 October 2024 · Stayed in September 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewNice staff
AC doesn’t work
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewThe hotel was clean, no remarks on the cleanliness of the room or facilities.
The room was above 30 degrees during the night and with no options to adjust the temperature. The control panel in the room was not working accordingly and the front desk clerk (3am) said he could do nothing. Located next to what turned out to be a very busy road, opening the window allowed noise and exhaust fumes to be prevalent over the cold air outside. The breakfast was rather dull, pre-made bread of low quality and with very few options on vegetables or other items made it a poor experience. It absolutely blows my mind that this hotel carries 4 stars.
Reviewed: 13 September 2024 · Stayed in August 2024
Verified reviewOverall a nice hotel. Rooms were very nice and the staff was very welcoming and attentive. No restaurant onsite, but a nice Turkish restaurant next door. Recommended.
Location is a bit far from everything. Breakfast OK, but a little too basic.