Reviews of Hotel Hecco 3 stars
Medresa 1, 71000 Sarajevo, Bosnia and Herzegovina
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt’s about a 12 minute walk into the old town. The staff were nice and helpful
The beds are very soft. I also paid extra for a double bed/room and I was given a room with 2 single beds put together. I could have just paid less for a single bed.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery poor breakfast
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGood location - only 10 walking minutes from the historic city centre.
The hotel doesn’t have a lift and many stairs. The parking situation is also challenging. Some sockets in the room are open and must be covered. The breakfast was disappointing.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation close to the old town
Cleanliness and room service
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverithyng
Parking is not guaranteed
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe rooms are more or less modern, clean, and comfortable. The internet was fast and stable, and the hotel itself is very quiet, which I appreciated. I would especially like to mention the woman at the reception - she was extremely helpful. She provided extra items upon request and kindly stored my bag both before check-in and after check-out for free. The hotel is also easy to reach from the airport. Just take trolleybus 105 for about 1 EUR, get off at the final stop (Austria Square), and walk from there.
The refrigerator was mentioned in the room description but was missing from the room. My room was not cleaned during my 4-night stay. Even after I asked the receptionist to replace the towels, no one did. There are no shops or even cafés within a 5-minute walk.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery clean new . Perfect place to be .! Park your car and everything else in your area waking distance..!
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewNice small hotel in quiet street with parking. The bed was more comfortable then the one we had in a 3 star hotel a few days before, so that was great.
The hotel itself seems old. They renovated the bedroom but not the bathroom. The room smelled of cigarettes sometimes, although it was non-smoking. Although the room description mentioned a fridge, there wasn't.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThank you so much for your wonderful review! We’re happy to hear that you absolutely loved your stay at Hotel Hecco and that our location near Baščaršija made your visit even more enjoyable. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back again soon! Warm regards, Hotel Hecco Team
Thank you so much for your wonderful review! We’re happy to hear that you absolutely loved your stay at Hotel Hecco and that our location near Baščaršija made your visit even more enjoyable. Your kind words mean a lot to us, and we truly a… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewSuper friendly staff !!! Could park our bikes in the Garage. Had a problem with the helmet connector and Natascha organized a friend who could repair it - fantastic !!! Calm area!
Breakfast is too expensive, beds too soft for our taste . But would Chose it again!
Thank you so much for your kind and detailed feedback! We're delighted that you enjoyed the calm atmosphere, convenient location, and especially our team's service — Nataša will be very happy to hear your praise! It was our pleasure to help with the helmet connector. We appreciate your comments about breakfast and the beds, and we’ll take them into consideration for future improvements. We're truly grateful that you would choose us again, and we look forward to welcoming you back!
Thank you so much for your kind and detailed feedback! We're delighted that you enjoyed the calm atmosphere, convenient location, and especially our team's service — Nataša will be very happy to hear your praise! It was our pleasure… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewPerfectly located, awesome staff
Thank you so much for your kind words! We're glad to hear you enjoyed your stay and we hope to welcome you back again soon!
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewPerfectly located, awesome staff, whether at night or during the day
Thank you mr.Ghofrane. We hope to see you again in our hotel. Kind regards. Hotel Hecco Team.