Σχόλια του Hotel Herc Sarajevo 3 αστέρων

Dear guest, Thank you for your feedback. We would like to clarify that, in accordance with local regulations in Bosnia and Herzegovina, payment of tourist tax, must be made in the local currency – Convertible Marks (BAM). Our reception staff informed you the day before your departure that payments could not be made in euros or by credit card for this specific fee, and kindly advised you to exchange the necessary amount in time. Unfortunately, this was not done. However, we must note that the tone and manner in which you addressed our team was also inappropriate. We strive to treat all our guests with respect and expect the same in return. Thank you again for your comments. Kind regards, Hotel Herc team

Dear guest, Thank you for your feedback. We would like to clarify that, in accordance with local regulations in Bosnia and Herzegovina, payment of tourist tax, must be made in the local currency – Convertible Marks (BAM). Our reception st… Εμφάνιση περισσότερων