No door in shower, the safe is weak with bad instructions how to use, the plate holding glasses was broken

Friendly staff, we needed to leave very early and staff prepared breakfast for us, left in the fridge

Stayed in July 2025

The breakfast was okay. For that location, it should be something better.

The location and room' size are remarkable.

Stayed in July 2025

Location

Stayed in July 2025

exceptionally helpful and nice reception lady who did extra effort to provide what I needed (iron), even changed my room to assure a better wi-fi connection

Stayed in April 2025

I recommend checking if the air conditioning is available during your stay, as they only turn it on based on the season. Opening the windows isn’t always a good alternative—there's a lot of noise from traffic, and some rooms get very hot, so open windows don’t really help. Also, be aware that there’s no private parking. The available parking is public and costs 20 BAM (approximately 10 EUR) per day. There is another nearby lot that charges by the hour—avoid using that one! You can pay for parking with coins only or via a mobile app.

The staff were very kind and helpful and they offer free hot drinks

Stayed in May 2025

We had a kettle in the room but no tea,coffee or cups to make a drink

The staff were fantastic and really friendly Very good sized room and big comfortable bed

Stayed in December 2024

room carpet needs changing. telephone was not working. needs more choice on breakfast menu.

the location was very Good, the rooms were clean but it could do with carpet change the choice of breakfast was limited only what they give you that’s it. it would of been better if there was self service to breakfast. the staff were very helpful.

Stayed in November 2024

Clean location wide room kindness of staff price/quality ration

Stayed in November 2024

The hotel is very much pet friendly.

Stayed in October 2024

Spacious rooms and a great breakfast!!

Stayed in October 2024

Nothing

Good location, personnel. The room was clean and spacious.

Stayed in October 2024

There was No AC during afternoon hours and it was pretty hot, and breakfast very limited options

Nice location and spacious room and great turkish staff especially Mr Kinan

Stayed in September 2024

Breakfast is simple and hotel needs some renovation but generally OK! Parking we found in the guarded place where was enough space and 24h cost was approx. 12 EUR

We had spacious room and all the needed expectations for us were fulfilled. For the money you pay this is OK choice. Easy to reach by the car as hotel situates on the side where we did not have lot of traffic and hotel was easy to find. Main attractions are not so far and everything is in walking distance.

Stayed in September 2024

Breakfast, the guy served us mouldy cheese and gone off ham, nothing was fresh

It was very clean, and stuff very polite

Stayed in October 2024

Nice hotel, good location and friendly team. It was a comfortable stay of 4 nights.

Stayed in September 2024

No parking in an area where parking is hard to find. But there is a parking available nearby for an additional fee. Not cheap, but still not to pricey

Good location, good breakfast, clean.

Stayed in September 2024

View was depressing (a constructional site or something) Stained carpet in the room

Great location (right next to Marriott, just saying) Comfortable bed Huge bathtub and spacious shower Polite staff

Stayed in September 2024

Required 20 mins. walk to central

Spacious room Always found receptionist Enre standby responding to customer queries and needs Elevator

Stayed in September 2024

Photos about the room where'nt updated. By photos there was supposed to be one big room, but someone had installed "home-made" wall to separate one room, into two rooms, it did not look nice :(

Stayed in September 2024

Water stopped working in middle of the night both nights. Staff explained that Sarajevo city is currently doing maintenance work and the city does not warn in advance when water will be cut off. I suggested owner should let customers know that they might lose water at random times.

Loved the bathtub and friendly staff

Stayed in September 2024

There were untidy traces of dirt on the carpeting. Some drawers in the bathroom were broken and would not open. Unfortunately, there is no kettle in the suite. The hand soap dish in the bathroom was broken. The room is nice but needs maintenance in small things.

Great location with good staff. The rooms have a great ventilation system. There is a hairdryer, refrigerator and some dishes. There are personal hygiene products in the bathroom, but no dental bills. You can take breakfast in the morning.

Stayed in August 2024

Location and staff

Stayed in August 2024

Parking is public and costs €10 per day.

The readiness to make the stay comfortable.

Stayed in August 2024

Sheet to sleep in was not fully clean.

Super friendly receptionist, good shower, clean and spacious room, everything in walkable distance.

Stayed in July 2024