I’m not sure what the deal is with the countries in this area, but the beds are all really stiff/firm. We were tired so slept ok. It is just not what we are used to. Still can’t complain. Great hotel. We would stay here again.

The hotel is very close to old town and although parking was limited, the staff was very helpful to make sure we got a spot. The room was kept cool prior to our arrival which was nice. It was a large room and the bathroom and shower were amazing. Everything was clean and perfect for our stay. The staff even noticed it was my birthday. They were wonderful. Breakfast was good.

Stayed in August 2025

View of the bridge was amazing. Staff were really nice and helpful. Breakfast was lovely. Rooms were spacious.

Stayed in August 2025

Staff & good location

Stayed in August 2025

Nothing to complain about. Everything was smooth and exceeded my expectations.

The staff were genuinely kind and thoughtful. On my last day, I came down after breakfast had ended, and instead of turning me away, the receptionist kindly offered me coffee and made it herself. Later, another lady offered to prepare food just for me. They constantly checked if I was comfortable and needed anything, always with a smile. The location is perfect — just a few steps from the Old Bridge and the beautiful riverside. Everything was close and walkable. The entire experience felt warm, safe, and welcoming.

Stayed in July 2025

Nothing

Great location and the lady at the reception went above and beyond helping us and being so kind and friendly. Breakfast was lovely too. Would defo return and highly recommend.

Stayed in July 2025

The staff

Stayed in July 2025

Located very near to the Crooked Bridge and old town. It was not a room but suite. Very comfortable indeed. The reception staff were Vry polite, courteous and friendly. Since we were leaving very early in the morning, the management provided us with packed breakfasts .

Stayed in July 2025

Everything was perfect.

The location is unbeatable. 100 meters from the bridge that can be seen from the window. Absolutely wonderful, both day and night. Very spacious, clean and bright room. Very good mattresses and fine bedding. 4 star + amenities. Cooler, coffee/tea in the room. The air conditioning worked flawlessly. The perfect breakfast to start a new day. The entire staff was very hospitable, polite and kind. A place where I would return anytime with pleasure!

Stayed in June 2025

The arrangement of the bathroom fixtures and shower were a little awkward

The upgrade to the room with the terrace and fantastic view

Stayed in June 2025

All good

Hotel Kapetanovina may be a 3-star hotel on paper, but it punches well above its weight. Rooms were spotless, with clean bedsheets and a perfectly working shower and bathroom — exactly what you want after a day exploring Mostar. Breakfast was more than decent, and honestly, for Mostar, this is one of the best options around. Special shoutout to Indira at the reception — not sure why she has an Indian name, but she was amazing! Super helpful and seemed to run the whole place like a pro. Great value, great location, great stay. No free parking, street parking is hit and miss but there is a paid parking lot nearby.

Stayed in June 2025

"Great location with everything nearby. The hotel was clean and well-maintained. I highly recommend it for a comfortable stay. Just note that parking is available on the street."

Stayed in May 2025

For such a nice hotel they need to buy new pillows.

A very fine hotel with a superb location near a grocery store and very close to the old section and the Ottoman bridge. The staff at the reception were kind, efficient and very helpful. We had a room with a sitting area with a balcony which was an excellent choice for our 4 night stay. Mostar itself is a fantastic place to spend a few nights since the overwhelming amount of people visiting are there on a day tour, thus, the morning and afternoons are sparsely populated. I would definitely recommend this hotel especially the room with a sitting area and balcony.

Stayed in May 2025

Very close to the old town. Really clean rooms they clean every day. Super friendly and service minded staff. Great breakfast. Nice view from the room.

Stayed in May 2025

I loved this hotel! It’s very cozy and comfortable. The rooms are great and the staff is incredibly kind, especially the receptionists. The location is a 10 — there’s a kebab place and a supermarket really close by, which was super convenient. I felt very comfortable and safe during my stay. Definitely recommend it!

Stayed in April 2025

walking distance to the mostar bridge. superb location. just cross the road and walk down a little bit and you got yourself a very stunning view of the mostar bridge.

Stayed in March 2025

In the morning around 7am there was construction works making noise at the street but only lasted a little while.

The hotel is right next to the old bridge (aka. the center of the town where all the best restaurants are) and you literally can see it from your room window, if it's in that side. About 30 mins walk from the train station or I-don't-know perhaps 8 mins by taxi. The facilities is not fancy but cozy, especially the staff, a lady at the reception desk is extremely warm-hearted and caring, with good English. Heartfully recommended.

Stayed in April 2025

The breakfast was okey but on the simple side.

Staff friendliness and down to earth, very professional without being sleezy like typical 4/5 star hotel junior staff.

Stayed in March 2025

Nothing, everything was great.

Great location, helpful staff helped me prebook the taxi for early morning and made sure by calling them up in the morning too. Found them last minute as the previous accommodation has let me down. Also let me check in early without any additional charge which was very kind of them.

Stayed in March 2025

Nothing

Very nice hotel. Staff very friendly and helpful Good location Very clean with good facilities Nice breakfast

Stayed in March 2025

Location near the Old Bridge. Friendly staff. Quiet, peaceful room.

Stayed in February 2025

Only one kind of liquid soap- shampoo, conditioner and bath foam rolled into one. Air conditioner for winter was super noisy.

Fantastic location near the Old Bridge, yet away from the crowds and noise. Elevator the building, great reception staff who are prompt and helpful.

Stayed in January 2025

Great location, comfortable room.

Stayed in October 2024

Amazing town, amazing hotel, very central location, next to mail tourist attraction - Old Bridge. Very clean and moder hotel. Spottles room, bathroom. Everything includes for you comfy stay, mini bar, coffee maker, even flipflops. Decent breakfast. Very polite and helpful staff members. My only mistake - I stayed only for one night. Needed to stay for 3 nights at least. Definitely will come back.

Stayed in September 2024

Location was excellent and staff very friendly and helpful

Stayed in August 2024