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Reviews of Hotel Koncept Residence 4 stars

Briješćanska, 71210 Sarajevo, Bosnia and Herzegovina

#57 of 121 hotels in Sarajevo

Guests' Choice

Review score

Based on 272 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The room was clean and the staff were welcoming and friendly.

    Stayed in August 2025

  • Reviewed: 25 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Parking slots are tight and limited.

    Clam, peaceful, unique design, location is very nice and near to everything.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    None

    The location is excellent and easily accessible. the whole staff are wonderful. They are polite, friendly, smiling, helpful, and so kind.including hotel manager and receptionist Amna, Kenan, and Imran. They truly reflect the beautiful hospitality of the Bosnian people and culture. The hotel and rooms are very clean and spacious. The breakfast is super and delicious with a lot of variety of food. We certainly recommend this hotel very much. We will definitely book again in this hotel in our next visit to Sarajevo.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning is not good

    Location is good

    Stayed in June 2025

  • Reviewed: 6 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 5 nights
    • Submitted via mobile

    Frindly staff special thank for the recipshent amnah

    Stayed in April 2025

  • Reviewed: 2 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Super friendly staff, great location for the airport, very handy parking Garage.

    Stayed in May 2025

  • Reviewed: 7 April 2025

    9.0
    Pleasant stay!
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 6 nights
    • Submitted via mobile

    It is new, clean and the food is fantastic. Bravo to chefs.

    Parking is a problem. Even when you try to use garage you cannot enter due to unlicensed parking

    Stayed in April 2025

  • Reviewed: 28 February 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 5 nights
    • Submitted via mobile

    I just want to thank Mr Mohammed at reception he is very nice and helpful

    Stayed in February 2025

  • Reviewed: 23 November 2024

    9.0
    Superb
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Small parking!

    Stayed in November 2024

  • Reviewed: 8 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Hotel has a good location, it is outside the center but you can still reach it on foot. Beach is just few meters away and there are a lot of restaurants and markets nearby. Room had a balcony and was really big and clean.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Great

    Stayed in October 2024

  • Reviewed: 8 October 2024

    9.0
    Great Apartment for a reasonable rate
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Location bit far from centre

    Great Stay and very spacious apartment, good variety breakfast options too… loved the reception staff, very professional service

    Stayed in October 2024

  • Reviewed: 5 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The worst part is that we had cigarette smoke in the room at short intervals, most probably through the ventilation system. Only after midnight there was proper air to sleep in. The breakfast is really poor and shabby for a 4 star hotel. Except the eggs, only lowest quality food, but this is a constant in all the countries in the region (except Slovenia).

    The hotel is a good one, all in all. The staff speak very good English and they are very polite and helpful.

    Stayed in October 2024

  • Reviewed: 9 September 2024

    7.0
    Good
    • Solo traveller
    • Standard Studio
    • Stayed 6 nights
    • Submitted via mobile

    The AC sometimes it goes or stops , and the water decreases suddenly.

    The staff were so helpful, so friendly i would definitely come to the same place

    Stayed in September 2024

  • Reviewed: 10 August 2024

    9.0
    This hotel was a great place to stay with very spacious room for the 3 of us and lots of variety in the breakfast. It’s
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    It’s a little bit away from old town, but we should of known that when we booked

    It was tidy and had a great breakfast and was close to the airport. Very spacious room

    Stayed in August 2024

  • Reviewed: 10 July 2024

    9.0
    Pleasant stay
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Coffee which is served with the breakfast. It tastes like Nescafé, not a beans coffee from coffee machine. However, you can order a good coffee separately in cafe.

    The arrival was very welcoming. Front desk and housekeeping teams are friendly and helpful. Hotel has an accessible location. Beds are comfortable.

    Stayed in July 2024

  • Reviewed: 19 May 2024

    7.0
    Not worth it
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night

    Bathroom was a disaster. The shower cabin was leaking water from underneath, so the bathroom would flood whenever you took a shower. There wasn't a single hook to hang a towel in the bathroom. A bathroom without a place to hang a towel! All the walls in the bathroom were covered in mirrors. Who wants to see themselves from every angle while using the toilet? Despite every part of the bathroom being covered in mirrors, there wasn't a single mirror in the room. So, while your partner is in the bathroom, you can't dress or get ready in the room. Indoor car park was a nightmare. It was so tiny. Only 4-5 car can park there and cars block each other. It was hard to make maneuver inside. Staff do not care about your parking problem you have to find a suitable place outside yourself but thanks God there are some public places around.

    Very large nice room. Good breakfast. Cheese plates were in the refrigerator. So close to airport

    Stayed in May 2024

  • Reviewed: 6 April 2024

    9.0
    Great place to stay.
    • Leisure trip
    • People with friends
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The cigarette smoke. It’s a smoking hotel. Other than that, it was great.

    Very clean and roomy room. Breakfast were good. There was no hot water in our room but they let us use the other room which was great.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Room was very small, internet was slow and breakfast was average.

    The cleanness, the location

    Stayed in March 2024

  • Reviewed: 6 February 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    There is no power outlet in the room. No desk to work on.

    Staff is nice and welcoming. Big rooms +++

    Stayed in February 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Food are simple

    Rooms are spacious, warm, quiet

    Stayed in December 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Business trip
    • People with friends
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    There was no heating in room and also a broken wall, most of the lights werent working..

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Great choice for breakfast.Room modern clean and comfortable.Would stay again

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Heating not stopping and room like oven ant no option to close it at all

    Great Hotel nice and good stuff

    Stayed in October 2023

Showing 1 – 25

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