Отзывы о Malak Regency Hotel 5 звезд

Dear Sergey, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our stylish rooms, excellent facilities, friendly staff, and the stunning views from your window. It’s wonderful to know that so many aspects of your stay met your expectations. We regret that our alcohol-free policy came as a surprise to you. We want to assure you that this information is clearly stated on our listing on Booking.com to help guests make informed decisions prior to their stay. We value your feedback and hope to welcome you again for another enjoyable stay in the future. Malak Regency hotel Team.

Dear Sergey, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our stylish rooms, excellent facilities, friendly staff, and the stunning views from your window. It’s wonderful to know that so many aspec… Развернуть

Dear Iurii, Thank you for sharing your detailed feedback about your recent stay with us. We’re glad to hear you enjoyed aspects of your stay, such as the friendly staff, the sauna, and the overall ambiance of the hotel. We sincerely apologize for the shortcomings you experienced, especially regarding the SPA facilities, pool temperature, and hydromassages. These details are vital for us, and we will ensure they are addressed promptly. Your observations about the large family room, including the lack of a smart TV, children's channels, and other amenities, are valuable. We are always looking for ways to enhance our guests' experiences and will consider these suggestions as we review our room offerings. Thank you again for your feedback, and we hope to welcome you back in the future for an improved experience. Malak Regency hotel Team.

Dear Iurii, Thank you for sharing your detailed feedback about your recent stay with us. We’re glad to hear you enjoyed aspects of your stay, such as the friendly staff, the sauna, and the overall ambiance of the hotel. We sincerely apologi… Развернуть

Dear Oleg, Thank you for taking the time to provide feedback. We're thrilled to hear you enjoyed our convenient location, comfortable sauna, and the variety and quality of our breakfast. We are committed to investigating the matter concerning the pool's equipment and rectifying it promptly to enhance your future experience, as we hope to welcome you back for an even more enjoyable stay. Kind regards, Malak Regency Team

Dear Oleg, Thank you for taking the time to provide feedback. We're thrilled to hear you enjoyed our convenient location, comfortable sauna, and the variety and quality of our breakfast. We are committed to investigating the matter conc… Развернуть

Dear Ivan, Thank you so much for your kind feedback! We’re thrilled to hear that you had a comfortable and enjoyable stay, and that you liked our modern amenities, room service, and water quality. Your comments are truly valuable to us, and we hope to welcome you back soon for another fantastic experience. Malak Regency hotel team

Dear Ivan, Thank you so much for your kind feedback! We’re thrilled to hear that you had a comfortable and enjoyable stay, and that you liked our modern amenities, room service, and water quality. Your comments are truly valuable to us, and… Развернуть

Dear Eugenii, Thank you for your feedback. We're truly sorry that our service didn't meet your expectations. Please know that we take your feedback seriously and are committed to addressing any issues that may have contributed to your less-than-optimal experience. Rest assured that we will be conducting a thorough review of our processes and procedures to identify areas for improvement and take corrective action where necessary.

Dear Eugenii, Thank you for your feedback. We're truly sorry that our service didn't meet your expectations. Please know that we take your feedback seriously and are committed to addressing any issues that may have contributed to y… Развернуть