Reviews of Hotel Mellain 4 stars

Great location, and the room was furnished with clean, modern furniture. Excellent job!

Breakfast was basic . A nice looking hotel however too many items were chargeable such as parking and use of sauna which was 42 euros

Most items that you would expect to get for free for a 4 star hotel was charged. Pool was a nice size however none of the jacuzzi facilities worked. Staff was not accommodating and difficult to communicate with

A big room and a good view.

It is truly unprofessional that a 4-star hotel in Tuzla doesn't even have secured parking spaces. You can park in the underground garage, where the daily rate is 24 euros, which is outrageous. Or you can try to find parking in the surrounding streets and pay the city parking fee. Breakfast is a disaster. Although breakfast is served until 10 AM, by 9:30 the food was completely cold, the cheese and cold cuts plates were almost empty, the fruit was half-rotten, and there were no juices at all. Definitely overpriced accommodation for what it offers.

Staff was very good, location, spacious rooms.

Property is already in decline, what is broken or does not work remains broken or ill repaired (bath tub clogged, damaged wall, etc). Besides, the colors of the floors, furniture and the walls are simply awful and tasteless. Was the designer color blind? Old fashioned, hundreds of colors, green, violet, gold, etc. mixed among floor covers, walls, furniture, like millions of parrots, with exception that nature mixed the parrot’s colors better than this “designer”.

Rooms were a decent size, beds and pillows very comfortable Breakfast very good Staff very helpful This appears to be an extended building which means unfortunately there are steps leading to the elevator. I don’t think anyone with mobility issues would be able to manage all the steps. The staff did carry my luggage to the room.

This is a great hotel with a beautiful interior and a big lobby that includes a nice, spacious bar. The staff were very friendly, polite, and always ready to help with tips or advice. The rooms are large, clean, and have everything you need. The bathroom was also very clean and comfortable. Big thanks to the housekeeping team—they did a great job! The price is a bit higher than some other hotels, but it’s totally worth it for the quality and service you get. The hotel is about a 10-minute walk from the old town, which is also the city center. The old town has a unique, historical feel of Ottoman times, with lots of small shops, tasty local restaurants, and kiosks with traditional food. There’s also a lovely park just a minute away from the center. I would definitely stay here again!

The only downside of my stay was the breakfast experience. Although there were many options, some items like hard-boiled eggs, bread, salami, and juice often ran out and were not refilled in time. The juice dispensers were regularly empty, and even after asking the staff, it took quite a while to replace things. This was frustrating, especially for guests who are in a hurry and end up eating food they didn’t really want. Some staff seemed more focused on chatting with guests than checking on the food. With a bit more attention and quicker service, the breakfast experience could be much better and match the high quality of the rest of the hotel.

It is non smoking hotel with great interior, big comfortable rooms, great spa center and gym. Hotel is placed in the city center which helps with going through the town. I love music that plays in the hotel. Music is mostly pop rock English style. Breakfast is great. There is lots of tasty food and great coffee.

Parking is in the hotel, but you have to pay it extra. I think that for hotel guests it should be for free.

Spacious room.

The most guest unfriendly hotel I ever stayed. Hotel is too expensive for what its offer. There is no mini bar available in room, no room service available for food and drinks, forbidden to bring any food into room including water (no water available in room !) If you are thirsty or hungry, you have choice to go to bar on the ground floor or restaurant on 1st floor. Hotel has long list what is forbidden and no list what is available in hotel. Additional charge of sauna costs 40 EUR per hour, not including in hideously expensive room rate over 100 EUR per night. Parking has to be paid as well. Unfriendly receptionist is blocking you to bring anything in your room, even water ! Overall impression is that hotel does not care for its guests.