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Reviews of Hotel Berr 4 stars

Patke 8, Stari Grad, 71000 Sarajevo, Bosnia and Herzegovina

#70 of 121 hotels in Sarajevo

Guests' Choice

Review score

Based on 57 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 January 2025

    8.0
    Great location and clean rooms, but disappointing parking experience
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We were very disappointed with the parking situation. Despite calling a month in advance to reserve a parking spot, none was available when we arrived. This caused significant inconvenience as we had to find alternative parking nearby, which ended up costing us €100 for two cars for two days. This unexpected expense and lack of organization were frustrating and detracted from our overall experience. Clearer communication and better management of parking reservations are needed.

    The rooms were impeccably clean and very comfortable, making our stay relaxing and enjoyable. The location was absolutely fantastic—just a 2-minute walk to Baščaršija, the heart of the city. It was incredibly convenient to explore the area and enjoy the vibrant atmosphere of Sarajevo. A perfect spot for anyone looking to experience the city's charm!

    Stayed in January 2025

  • Reviewed: 13 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    I dont like the air conditioner, which is portable and can't cul aur in apartments, all nights is wery hot. Breakfast is so simple .

    The location is great, wery close to old town,clean and staff is very friendly .

    Stayed in July 2024

  • Reviewed: 5 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night

    AC in down stairs apartment is a portable unit, it was not sufficient at all.

    Location 2 min from old town, a bakery opposite, local convenience stores 2 minutes away. Parking was sorted by hotel. Best location

    Stayed in August 2024

  • Reviewed: 1 June 2024

    9.0
    Great location on the edge of the old town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower could have been better

    Really close to the edge of the old town. Friendly staff.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Friendly helpful staff, huge room, quieter side street but right in the middle of the centre.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The staff were really friendly and went out of their way to be helpful. The location was really good, a very short way (one road) from the centre to you were right in the middle but on a slightly quieter side road. Room was huge, clean and tidy, style was a little tired, but all ok. Ground floor can be a little noisy with people coming and going, but was fine.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great and super friendly staff, excellent location, good breakfast.

    Stayed in May 2024

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    a little bit hard to park your car.

    nice place to stay in, great for the value, the breakfast is really good, friendly helpfully staff.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    quite simple hotel, but with the required amenities. Very convenient for visiting old city. Provide parking on street in front, rather tight.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was poor for a 4 stars hotel, few options available and quite low quality food.. :(

    Nice design of the room, bathroom very clean and well equipped, very good location of the hotel (centre of the city)

    Stayed in August 2023

  • Reviewed: 28 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was only one available electrical plug in available besides the one in the bathroom, which is terribly high up and I couldn’t reach it.

    Location

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location friendly staff

    Stayed in July 2023

  • Reviewed: 1 May 2023

    7.0
    Nice, clean but too hot room with very soft bed.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was in kind of basement (well it was ground floor, but on the other side it was close to a wall (no view), no balcony. It was really hot, we had to have windows open during the night. it was much cooler outside. the bed was way to soft!

    it was clean and location is good (really close to Bascarsija). Room was very big.

    Stayed in April 2023

  • Reviewed: 8 October 2022

    9.0
    Bosnia Herzegovina by Vespa
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Few minutes walking from city center, big room and safe parking for my Vespa in front of the entrance. .. Helpful friendly owner and staff.....Recommended

    Stayed in August 2022

  • Reviewed: 29 July 2025

    1.0
    Choose another hotel.
    • Leisure trip
    • People with friends
    • Triple Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Exposed electrical wires in bathroom, like 40cm from shower, light where flickering both in hallway and in the bathroom. Host does not speak english, He had to call someone to translate for him on phone. Some tiles in the bathrooms were loose when walking on them.

    Not much to like except it was pretty close to center of the old town

    Stayed in July 2025

  • Reviewed: 22 December 2024

    10
    Amazing!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing hospitality and a peaceful atmosphere. Would definitely stay again! Highly recommend this place for a peaceful stay in the center of the city!

    Stayed in December 2024

  • Reviewed: 29 October 2024

    6.0
    Except good location and parking, the room quality was poor.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The room is old. It looks like it was earlier a pizza restaurant which is now transfered into the room. I did not like to be in the ground floor and to have one wall of the room as a restaurant shop window (glass doors and glass wall towards the street). Bathroom could be also better. Cleanliness should be better with sheets without the stains.

    Location is perfect for visiting the old city. There is open parking space in front of hotel.

    Stayed in October 2024

  • Reviewed: 6 September 2024

    10
    Great
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great

    Stayed in September 2024

  • Reviewed: 26 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing people

    Stayed in July 2024

  • Reviewed: 20 July 2024

    1.0
    Far from satisfactory and quite disappointing
    • Leisure trip
    • Group
    • Triple Room with Terrace
    • Stayed 2 nights

    The worst hotel I have seen in a long time. They define themselves as a 4-star hotel, but it is little more than a bed and breakfast. The furniture and equipment are quite worn out. The bathroom is tiny and the cabinets, towel racks and toothbrush holders were broken, so there was no place to hang the towels. We stayed two nights and no one came to clean the room. The curtains were partially detached from their rings, letting in the light. We reported it twice, and in two days, no one came to fix it. The receptionist doesn't speak English and seems to do nothing but sit at the reception desk 24 hours a day, merely handing out keys and little else. The breakfast schedule is limited from 8 to 9 in the morning. The breakfast room is too small to accommodate all the guests, who have to come down all at the same time. The only common areas of the hotel seem to be limited to a small reception and the breakfast room. There is no place to sit and wait for someone, chat, or read for a while. The value for money is terrible. There are other accommodations where you can get more for what you pay.

    Good location.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    5.0
    We will look elsewhere for a place to stay.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was hot when we arrived and the a/c was not working properly. It turned out the filter was dirty. We cleaned it ourselves and room felt much cooler. As advertised online, airport shuttle would be provided upon request (one of the reasons we picked this hotel). We ordered an airport shuttle pick up at 4:00 AM with the hotel’s front desk staff who confirmed that a driver would be present to take us to the airport for our early morning flight. This would have costed us an additional 40 euros. The next morning, the driver did not show up. We waited until 4:15 AM and decided to just get a regular taxi down the corner for half the price to make our flight on time. This was unpleasant experience.

    The location was great. Short walking distance to Bascarsija.

    Stayed in July 2024

  • Reviewed: 21 April 2024

    5.0
    good position ok facilities
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    language problems with the staff

    Stayed in March 2024

  • Reviewed: 5 September 2023

    5.0
    Location good, clean room. Helpful staff. But I don’t this this hotel should be 4 stars with regards to building and fac
    • Leisure trip
    • Family with young children
    • Triple Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There was no tea/coffee in room. Hot water kettle was not in good condition. The Air condition was noisy. The floor had missing tile near toilet.

    Very near to the centre. They arranged taxi for an odd time flight. I missed alarm and hotel staff woke us up, otherwise I could have missed my flight.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The bedroom with the entrance door within the breakfast room

    Location and staff

    Stayed in August 2023

  • Reviewed: 19 August 2023

    10
    Excellent
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing bad to report.

    The staff was very accommodating and extremely nice.

    Stayed in August 2023

Showing 1 – 25

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