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Reviews of New Hotel 4 stars

285 Džemala Bijedića, 71210 Sarajevo, Bosnia and Herzegovina

#50 of 121 hotels in Sarajevo

Guests' Choice

Review score

Based on 94 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 20 August 2025

    7.0
    Bosnia family trip
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 3 Children)
    • Stayed 1 night
    • Submitted via mobile

    25 mins by taxi to old town but very close to airport

    Large clean comfortable family room for 6 of us. Small family run hit3l . Easy travel into sarejevo centre by tram just outside. There was a very nice restaurant called Bread and co nearby.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    8.0
    Great location
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    - Lack of room services. Booked 4 days and no change to the towels neither bathing supplies - Limited and fixed breakfast after 2 days you get pored with the menu - Although I booked VIP suite but the toilet is very small

    Location at the center and close to airport and other attractions and good access to the main road

    Stayed in July 2025

  • Reviewed: 29 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Breakfast could have been better.

    The hotel had parking, the rooms were quite comfortable, and it was quiet.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    One bed sheet, pillows, and a comforter were worn out.

    The location was great.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 3 Children)
    • Stayed 1 night

    The lobby is small and crowded. The reception initially asked us for extra fees because the names of our kids were not included in the booking, although the room was a family room and matched the capacity number. The manager was gentle when the issue escalated to him, and he solved it.

    The room was clean and quiet. The breakfast met our expectations overall, it was simpleand traditional.

    Stayed in June 2025

  • Reviewed: 21 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and nice personnel

    Stayed in April 2025

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The room was spacious, but the bathroom was too small and really not ergonomic. Some parts were broken.

    Reception (Fatima) was very nice. Breakfast was good.

    Stayed in August 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff very friendly Good transfer to the airport Good location with restaurants not far

    Stayed in June 2024

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 2 Children)
    • Stayed 3 nights

    Breakfast is not the worse we have already had, but definitely there are lots of room for improvements. First of all, we are all woke up with the smell of things being fried... (and we were in 3rd floor), so maybe a better exhauster in the kitchen area. I didn't understand why the smoke detector have not been activated as we were filling really smoked every morning. In addition to that, the bathroom is really small and has not a door on showers area, so everything gets wet after taking a shower.

    Room was big enough for a family of four. Beds are comfy and the small fridges really help. Staff was amazing, very receptive and always willing to assist you.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No facilities..and small rooms

    Small and comfy

    Stayed in July 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Everything was perfect 🤩

    Stayed in April 2023

  • Reviewed: 14 January 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I thought the drinks in the fridge were meant for the guest .

    It is a very nice place to stay

    Stayed in January 2023

  • Reviewed: 6 January 2023

    9.0
    great services
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    service

    excellent service and very friendly staff

    Stayed in January 2023

  • Reviewed: 10 October 2022

    7.0
    good deal
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I visited new hotel when I was on my way back from Croatia and had to leave through Sarajevo,, stayed only for one night to recharge before catching my flight back home, The hotel was clean in general, staff were great, the room was as expected and it was a very good deal for the money

    Stayed in September 2022

  • Reviewed: 2 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and relatively comfort room, kind employees and the owner, good and easy free parking in front of the hotel, average breakfast. Property is providing good cost/benefit ratio.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    8.0
    Very nice and clean property we had a lovely four days stay, The staff were extremely helpful and very nice bed and the
    • Leisure trip
    • People with friends
    • Standard Three-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast could be improved but it was okay. The location was a bit far from the old town but we had a car so it wasn’t too bad. it took us about 15 minutes drive to get to the city centre so if you don’t have a car you need to think again. there’s nothing much happening around the property but there is a petrol station very close by and 15 minutes walk to McDonald’s.

    very clean property, comfy bed very nice bathroom.

    Stayed in September 2022

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    So friendly and so helpful

    Stayed in August 2025

  • Reviewed: 20 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Receptionist provided only 1 key room despite there were 3 of us. Showerhead is located really low. Sheets’ size do not match to beds.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Other guests very noisy - children running along corridors/shouting.

    Comfy, well equipped room and good breakfast.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 3 Children)
    • Stayed 1 night
    • Submitted via mobile

    Bathroom very small.

    Look location, decent quality well maintained. Parking available!

    Stayed in June 2025

  • Reviewed: 25 January 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Maybe the smell of food coming up to our room

    The stuff was very kind and helpful especially Fatima

    Stayed in January 2025

  • Reviewed: 19 January 2025

    10
    A good small hotel friendly in a family run way
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    We booked this as it's close to the airport and we had an early flight, literally a five minute drive from the airport. Not an issue for us but there's not a lot within walking distance, but taxis are so cheap in sarajevo you can get anywhere very cheaply and there's the tram.

    Passing through for one night, we had early check in. We booked the VIP suite and it was great, free water, fruit and sweets left out for us and the mini bar was stocked with non alcoholic drinks. They made up a sofa bed for my son and I had the seperate bedroom. Shower was fine and the living area was fantastic, TV received all foreign channels in all languages. Staff were very friendly and welcoming and place was very clean. The breakfast was fine for us, cereals, toast, sweet things and coffee. Nothing was too much trouble for the staff to help us. The price for what we had was very cheap when compared to the UK An added extra was the toiletries, shower gel, shampoo, cotton buds, shower caps, they thought of everything

    Stayed in January 2025

  • Reviewed: 29 December 2024

    10
    Super hotel
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Prostorne in urejene sobe ter dostop do hotela oz dobra lokacija.

    Stayed in December 2024

  • Reviewed: 7 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was exceptional

    Very clean and big rooms

    Stayed in November 2024

Showing 1 – 25

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