Bentbaša bb, 71000 Sarajevo, Bosnia and Herzegovina
#68 of 121 hotels in Sarajevo
Guests' ChoiceBased on 277 hotel reviews
7.9Cleanliness
8.1
Comfort
8.3
Location
9.1
Facilities
7.9
Staff
8.5
Value for money
8.2
Free WiFi
7.2
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End of dialog contentReviewed: 28 August 2025
Lesley
United KingdomA fridge in the room would have been the icing on the cake.
Breakfast was good. The hotel is located within a 5/10 minute walk from the old town.
Stayed in August 2025
Reviewed: 25 August 2025
Marçal
SpainNot so clean
Location next to city center but at the same time in a quite beautiful place in front of the river
Stayed in August 2025
Reviewed: 22 August 2025
Dean
SloveniaCleanless !!! The roo.ms are not clean. You can see hair and small trash all around the room. The furniture is broken even it looks new. We missed a cattle, maybe some tea bags or coffee.
We liked the location on the river bund. The hotel is nicely furnished but not well maintained.
Stayed in August 2025
Reviewed: 14 August 2025
Emma
New ZealandNothing.
Such a lovely hotel. Wonderful staff, the room was very comfortable. Breakfast was fantastic. A short walk down the hill to the city.
Stayed in August 2025
Reviewed: 4 August 2025
Mariana
SlovakiaWifi didn´t work, poor breakfast
Great location and room size, free parking
Stayed in July 2025
Reviewed: 31 July 2025
Muhammad
United KingdomRoom was not hovered. Towels were not changed as we stayed 2 nights. Shower head was broken
Location was very good, close to city centre. Parking was available.
Stayed in July 2025
Reviewed: 26 July 2025
Amer
QatarThe room clean is not that much specially the closest and ground, no elevator or staff to help with laggegs, bathroom door transparent also the bathroom window,no privacy
The location is within walking distance of the city center, and the bed and pillow are clean. Also free parking is available.
Stayed in July 2025
Reviewed: 24 July 2025
Marie-josee
CanadaUnfortunately this country you can still smoke in the building so it was smelling when you weee coming in but not in the room
It was renovated and very comfortable room. 5 minutes away from downtown (walking distance) the breakfast was amazing! And the staff were trying their best to speak to us in English.
Stayed in May 2025
Reviewed: 23 July 2025
George
HungaryBreakfast is not high class, but equal with the price.
Close to the old town, in a special curve of the river, very nice room, with a friendly staff.
Stayed in July 2025
Reviewed: 17 July 2025
Tania
ItalyCleanliness is certainly not a priority
One of the most picturesque and evocative places in Sarajevo where you can stay overnight, a few steps from the historic center, quiet and relaxing..staff amazing y helpfull
Stayed in July 2025
Reviewed: 9 July 2025
Evripidis
GreeceCleaning doesn't happen every day. After a few days, we had to call them to clean the apartment and change the sheets. The wifi could be better.
The hotel is conveniently located near Sarajevo's old town center and City Hall. The personnel is really friendly and helpful. Three people can comfortably fit in the spacious room. Parking is available for free on the nearby streets. Free breakfast at the hotel restaurant, which could have a bit more options.
Stayed in July 2025
Reviewed: 13 June 2025
Djordje
SerbiaBirds in the ventilation system of the restroom. The waiter was the receptionist as well. Wifi was horrible. It was impossible to have an online meeting. Must be cleaner, both room and the hotel part. Receipt for my stay was handwritten.
Welcoming, warm, and charming waiter with a sense of humor. Everything was close. City noise free. Nice shower head. Kind staff. Parking.
Stayed in June 2025
Reviewed: 6 June 2025
Alice
United KingdomThe wifi isn’t that great in the rooms. No mirrors in the room, only bathroom.
Really good location, lovely breakfast/dining area and comfortable beds!
Stayed in June 2025
Reviewed: 6 June 2025
Derek
United KingdomStaff were abrupt and in my opinion not very friendly. My room description said there was a kettle in the room but there wasn’t.
Location was good near the old town. Shower and bathroom very nice. Comfortable bed. Good air conditioning. Nice breakfast.
Stayed in June 2025
Reviewed: 31 May 2025
Ricardo
PortugalBreakfast was really poor, staff spoke poor English (I had to translate on my phone), there was never no one at the reception
Very well located, bed was comfortable and price was very good
Stayed in May 2025
Reviewed: 31 May 2025
Julita
United KingdomGood location
Stayed in May 2025
Reviewed: 22 May 2025
Imad
United StatesThe breakfast is bad
Location
Stayed in May 2025
Reviewed: 22 May 2025
Fiona
United KingdomSome slight noise from the upgrades that are happening but that’s all. No other dislikes at all!
It’s such a good location! We had a beautiful room next to the river. We could walk everywhere easily. The staff were so helpful and friendly. The breakfast was fresh and plentiful.
Stayed in May 2025
Reviewed: 10 May 2025
Mahmut
United KingdomEverything was fine.
Average breakfast.
Stayed in April 2025
Reviewed: 1 May 2025
John
United KingdomWiFi is very weak and the room had only very basic facilities, eg no tea/coffee, no extra pillows, no worktop, etc.,
Great location, free parking, and breakfast included.
Stayed in May 2025
Reviewed: 13 February 2025
Agnieszka
PolandBreakfast is served at the restaurant which is a smoking area
Perfect location, nice hotel over the river, comfortable & cozy, decent breakfast
Stayed in January 2025
Reviewed: 21 January 2025
Nihad
Bosnia and Herzegovinan/a
We liked that location and proximity of the downtown Sarajevo made our movement easier, as well as the fact that the personnel was kind. In addition the river Miljacka nearby, with some ducks playing in the water, was nice.
Stayed in January 2025
Reviewed: 10 January 2025
Kirill
SerbiaThe hotel is close to the road with high traffic so it could be noisy during the night. Also, the AC in the room was making some weird noises while starting to work.
The restaurant is great! The hotel itself is pretty close to the old city center. The view from the hotel's territory is spectacular.
Stayed in January 2025
Reviewed: 6 January 2025
Harun
TurkeyWhen we arrived at the hotel, there was no one at the reception. I went to the bar to call someone to the reception, and the staff member there almost kicked me out of the hotel. Despite having made a reservation in advance, we were scolded by this gentleman for arriving at the hotel at that hour. He was disrespectful, rude, and harsh. Even though we had already paid for the booking through Booking.com, the staff member asked us to pay an extra €15 to stay in the room we had reserved. Everything was terrible from the moment we entered the hotel. Although we had booked a room with a balcony, they initially didn’t give us the room. However, when we said we would contact Booking.com, they immediately gave us the balcony room and even offered us a gin and tonic to make up for the unpleasantness. For a one-night stay, I think we encountered an excessive amount of rudeness.
The next morning when we went to the breakfast, I didn’t see that staff member again. Apart from him, everyone else was very helpful. I was pleased with the friendliness of the other female staff members. Overall, the hotel was clean, and the rooms were spacious. I would recommend the hotel, but I don’t know what to say about this particular staff member. Since he’s the first person you encounter when you check in, he could completely ruin your peace. Have a nice holiday!
Stayed in December 2024
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