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Reviews of Medjugorje Boutique Hotel PHOENIX

Hrvatskih Branitelja 1, 88266 Međugorje, Bosnia and Herzegovina

#53 of 97 B&Bs and inns in Međugorje

Guests' Choice

Review Score

Based on 36 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.8

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: September 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    .

    Everything was nice.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was lovely ideal location perfect stay

    Stayed in August 2025

  • Reviewed: August 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing! they were best

    everything went perfect, great people

    Stayed in August 2025

  • Reviewed: August 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Extra kindly stuff.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    8.0
    We were pleasantly surprised at your hotel. Very comfortable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Clean hotel. Beds were very comfortable. Wonderful staff.

    Stayed in August 2025

  • Reviewed: June 6, 2025

    9.0
    Not too close to the hustle and bustle but close enough to leave the car and great value for money.
    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, clean room and welcoming staff. Breakfast was a nice bonus.

    Stayed in June 2025

  • Reviewed: May 7, 2025

    10
    Highly recommended!
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A Perfect Stay – Warm Hospitality and Total Comfort From the moment I arrived, I felt genuinely welcomed. The staff—and especially the owner—are incredibly friendly, helpful, and always ready to assist with anything I might need. The hotel is spotlessly clean and beautifully maintained. The room was fully equipped with everything I could possibly want, offering both comfort and convenience. I especially appreciated the perfect balance between independence and support: I was given a code for easy access, so I could come and go at any time without disturbing anyone. And yet, every time I needed something, someone was there to help immediately. Another wonderful advantage is the location—just a 5-minute walk from St. James Church in Medjugorje, which made everything incredibly easy and peaceful. This stay has been absolutely perfect. I’m deeply grateful for the warmth and care, and I would gladly return. Highly recommended!

    Stayed in May 2025

  • Reviewed: May 3, 2025

    10
    very peaceful & pleasant stay. Ana very lovely & hospitable, took care of everuthing. loveky place to stay in me
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    nothing the property is fantastic.

    beautifully designed art work. very original. Room was perfect! Everything was good.

    Stayed in May 2025

  • Reviewed: August 25, 2024

    8.0
    I liked the position, it’s basic but comfortable and modern. The personal is kind and ready to help.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked the position, it’s basic but comfortable and modern. The personal is kind and ready to help.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioning dripping water and very low water pressure

    Staff, cleanliness

    Stayed in August 2024

  • Reviewed: July 22, 2024

    10
    Wonderful
    • Group
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    I did not liked that the hotel was not quite full and flourishing by people since it’s on my perspective the best hotel where you can have your trip planned.

    The owner and the staff were really wonderful and very kind persons and professionals. I loved my apartment room, it had everything of an apartment.

    Stayed in July 2024

  • Reviewed: April 11, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 28 nights
    • Submitted from a mobile device

    Great location and very tasteful and modern apartment. Staff were friendly and made the stay feel like home.

    Stayed in January 2024

  • Reviewed: October 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I'd like to share my experience staying at the this Boutique hotel. This isn't just a review; it's a story of the emotions and experiences I had during my stay. From the moment I stepped into the hotel, I felt the warmth and hospitality that enveloped me. The first impression is always crucial, and the PHOENIX hotel did not disappoint. The room where I stayed was nothing short of enchanting. There's something truly special about the design and attention to detail in every corner of the hotel. The bed was exceptionally comfortable. Breakfast at the PHOENIX hotel was a real treat. Each morning, I was greeted with an abundance of fresh fruits, homemade pastries, and the finest coffee. I felt like I was on a genuine culinary journey, exploring the flavors of the local cuisine. But most importantly, the feeling I carried away from the PHOENIX hotel was one of truly being welcome. The staff was incredibly warm and accommodating, always ready to assist and share recommendations for exploring Međugorje. The PHOENIX hotel is a place where they present christianity through street art, they merge it with hospitality and warmth. It's not just a hotel, it's an experience that will enrich you and leave you feeling like you've discovered something truly special. So, if you're looking for a destination that offers more than just accommodation, if you're seeking a place where you'll feel at home away from home, then I wholeheartedly recommend the PHOENIX hotel. This is a place where you'll truly feel the soul of Međugorje.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    10
    Hotel Phoenix is more than just a place to stay!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    My recent stay at Hotel Phoenix was a truly delightful experience. First and foremost, I must mention the incredible artwork that adorns the walls of this charming hotel. It's like living in a small, elegant art gallery, and I was constantly discovering new details. Now, let's talk about breakfast. It was a daily treat that I eagerly anticipated. The locally sourced ingredients added an authentic flavor that I found truly satisfying. But what made my stay truly exceptional was the warmth of the staff. They treated me with such care and attention, making me feel like a cherished guest. And during my visit, I had the pleasure of exploring the beautiful Kravice Waterfall nearby, which was a highlight of my trip. Hotel Phoenix is more than just a place to stay; it's an immersive experience that combines art, comfort, and genuine hospitality. I can't wait to return and explore more of the wonders this place has to offer!

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had the pleasure of staying at Hotel Phoenix recently, and we were really impressed. The breakfast was superb - the quality and variety of the food was remarkable, and we were under impression it was all locally and organically grown. The service was also top-notch. Every staff member we encountered was incredibly polite and accommodating. But what really made our stay memorable was our host, Mark. Although he is the manager of the hotel, he really went out of his way to ensure our comfort. His communication skills are excellent, and he made us feel like valued guests. What sets Hotel Phoenix apart is its unique blend of comfort and warmth. It doesn't feel like typical hotel, you can tell they genuinely care about their guests' experience. We couldn't have chosen a better place to stay during our trip. A big thank you to Mark and the entire team for making our stay so enjoyable!

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    I had such a wonderful stay at Hotel Phoenix that I couldn't wait to share my experience. First and foremost, I have to commend the breakfast - it was absolutely divine. I haven't had a better breakfast anywhere else, seriously! The variety and the freshness of the food were top-notch. The service at this hotel is simply fantastic. Every staff member I encountered was polite, attentive, and genuinely caring. But what really stood out for me was our host, Jasna. She's not your typical hotel manager; she's more like a caring friend. She made sure we had everything we needed and was always there to assist us. Her communication skills are superb, and she went above and beyond to ensure our stay was comfortable. What I truly appreciate about Hotel Phoenix is that it's not your run-of-the-mill hotel. It's more like a family-run oasis that caters to your every need. It's evident that they put the guest at the center of everything they do. I couldn't have asked for a better place to stay during my trip. Kudos to the entire team, especially Jasna!

    Stayed in September 2023

  • Reviewed: September 1, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a delightful stay at PHOENIX Boutique Međugorje. The hotel's decor and the art adorning its walls truly left me fascinated. It added a touch of elegance and uniqueness to the overall ambiance, making my stay all the more enjoyable. However, what truly stood out was the outstanding breakfast experience. Jasna, the was responsible for this culinary delight, went above and beyond to ensure guests were treated to a memorable meal. It was full of local grown food, quality of the food was exceptional, and it set a positive tone for the rest of the day. Overall, my stay at PHOENIX Boutique Međugorje was a delightful experience, thanks in large part to the charming decor, captivating art, and the exceptional breakfast. It's a place I would highly recommend to anyone looking for a unique and welcoming stay in Međugorje.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    8.0
    Superb place for a short stay, just eat breakfast in town ;)
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night

    Breakfast was a joke. A good example of how a nice 10* rated stay can be ruined. There were 6 people me including at the dining and we had to share a small plate of scrambled eggs, few peaces of ham and cheese and bread. For way less than 10e you can get amazing breakfast with freshly brewed coffee and fresh bakery in town.

    Apartments are brand new and clean, room is spacious and you get all appliances needed. They let us (me and my two mid size dogs) without any problems. The host was very attentive and friendly.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    Wonderful stay in Medjugorje
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a wonderful stay at the boutique aparthotel in Medjugorje. The small clean room we booked was perfect for our needs. The owner and his family was incredibly friendly and welcoming, making us feel right at home. They even went the extra mile by allowing us to charge our electric car. The breakfast provided was absolutely delicious, adding to the overall delightful experience. Highly recommend this place for a comfortable and enjoyable stay.

    Stayed in August 2023

  • Reviewed: July 9, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast needs to have more choices (no sweet pastries, no veggies) a the time should be kept. We've waited for breakfast till 9:15.

    Great location (next to supermarket, restaurant, bus stop, close to church). Nice clean room with AC, towels, toiletries.

    Stayed in July 2025

  • Reviewed: October 14, 2024

    3.0
    Ok
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The staff was so rude my kid splashed some pop up against the wall and they wanted to throw me out of the hotel over it and I wiped it off and they wanted to charge me 250 pound great hotel and location but wouldn’t recommend the staff

    Was a great hotel in great location everything was clean and tidy and bed was comfortable

    Stayed in September 2024

  • Reviewed: July 26, 2024

    5.0
    Fair
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Communication with the staff was not very good

    Very cleaned and pet friendly.

    Stayed in July 2024

  • Reviewed: July 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    We felt the breakfast was overpriced and preferred to go downtown for it. We didn't have much interaction with the manager which was a pity. We would have appreciated more contact and asking how our stay was going and if we needed any assistance. We simply had to work it out ourselves.

    The beds were very comfortable and air conditioning excellent. We stayed in the standard rooms which were ideal for our needs. The location was good as it was close to the Church.

    Stayed in July 2024

  • Reviewed: August 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

Showing 1 - 25

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