Hrvatskih Branitelja 1, 88266 Međugorje, Bosnia and Herzegovina
#53 of 97 B&Bs and inns in Međugorje
Guests' ChoiceBased on 36 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.2
Value for money
8.8
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: September 1, 2025
Alex115s
Italy.
Everything was nice.
Stayed in August 2025
Reviewed: August 21, 2025
Lisa
IrelandStaff was lovely ideal location perfect stay
Stayed in August 2025
Reviewed: August 13, 2025
Cezary
Polandnothing! they were best
everything went perfect, great people
Stayed in August 2025
Reviewed: August 6, 2025
Goran
CroatiaExtra kindly stuff.
Stayed in August 2025
Reviewed: August 2, 2025
Zeitz
United StatesNo elevator
Clean hotel. Beds were very comfortable. Wonderful staff.
Stayed in August 2025
Reviewed: June 6, 2025
Marina
AustraliaGreat location, clean room and welcoming staff. Breakfast was a nice bonus.
Stayed in June 2025
Reviewed: May 7, 2025
Tatyjána
HungaryA Perfect Stay – Warm Hospitality and Total Comfort From the moment I arrived, I felt genuinely welcomed. The staff—and especially the owner—are incredibly friendly, helpful, and always ready to assist with anything I might need. The hotel is spotlessly clean and beautifully maintained. The room was fully equipped with everything I could possibly want, offering both comfort and convenience. I especially appreciated the perfect balance between independence and support: I was given a code for easy access, so I could come and go at any time without disturbing anyone. And yet, every time I needed something, someone was there to help immediately. Another wonderful advantage is the location—just a 5-minute walk from St. James Church in Medjugorje, which made everything incredibly easy and peaceful. This stay has been absolutely perfect. I’m deeply grateful for the warmth and care, and I would gladly return. Highly recommended!
Stayed in May 2025
Reviewed: May 3, 2025
Dessie
United Kingdomnothing the property is fantastic.
beautifully designed art work. very original. Room was perfect! Everything was good.
Stayed in May 2025
Reviewed: August 25, 2024
Anna
ItalyI liked the position, it’s basic but comfortable and modern. The personal is kind and ready to help.
Stayed in August 2024
Reviewed: August 5, 2024
Meglič
SloveniaAir conditioning dripping water and very low water pressure
Staff, cleanliness
Stayed in August 2024
Reviewed: July 22, 2024
Kridens
AlbaniaI did not liked that the hotel was not quite full and flourishing by people since it’s on my perspective the best hotel where you can have your trip planned.
The owner and the staff were really wonderful and very kind persons and professionals. I loved my apartment room, it had everything of an apartment.
Stayed in July 2024
Reviewed: April 11, 2024
Josip
AustraliaGreat location and very tasteful and modern apartment. Staff were friendly and made the stay feel like home.
Stayed in January 2024
Reviewed: October 2, 2023
Barbaric
Bosnia and HerzegovinaI'd like to share my experience staying at the this Boutique hotel. This isn't just a review; it's a story of the emotions and experiences I had during my stay. From the moment I stepped into the hotel, I felt the warmth and hospitality that enveloped me. The first impression is always crucial, and the PHOENIX hotel did not disappoint. The room where I stayed was nothing short of enchanting. There's something truly special about the design and attention to detail in every corner of the hotel. The bed was exceptionally comfortable. Breakfast at the PHOENIX hotel was a real treat. Each morning, I was greeted with an abundance of fresh fruits, homemade pastries, and the finest coffee. I felt like I was on a genuine culinary journey, exploring the flavors of the local cuisine. But most importantly, the feeling I carried away from the PHOENIX hotel was one of truly being welcome. The staff was incredibly warm and accommodating, always ready to assist and share recommendations for exploring Međugorje. The PHOENIX hotel is a place where they present christianity through street art, they merge it with hospitality and warmth. It's not just a hotel, it's an experience that will enrich you and leave you feeling like you've discovered something truly special. So, if you're looking for a destination that offers more than just accommodation, if you're seeking a place where you'll feel at home away from home, then I wholeheartedly recommend the PHOENIX hotel. This is a place where you'll truly feel the soul of Međugorje.
Stayed in September 2023
Reviewed: September 7, 2023
Lanarb
CroatiaMy recent stay at Hotel Phoenix was a truly delightful experience. First and foremost, I must mention the incredible artwork that adorns the walls of this charming hotel. It's like living in a small, elegant art gallery, and I was constantly discovering new details. Now, let's talk about breakfast. It was a daily treat that I eagerly anticipated. The locally sourced ingredients added an authentic flavor that I found truly satisfying. But what made my stay truly exceptional was the warmth of the staff. They treated me with such care and attention, making me feel like a cherished guest. And during my visit, I had the pleasure of exploring the beautiful Kravice Waterfall nearby, which was a highlight of my trip. Hotel Phoenix is more than just a place to stay; it's an immersive experience that combines art, comfort, and genuine hospitality. I can't wait to return and explore more of the wonders this place has to offer!
Stayed in September 2023
Reviewed: September 6, 2023
Franka
CroatiaWe had the pleasure of staying at Hotel Phoenix recently, and we were really impressed. The breakfast was superb - the quality and variety of the food was remarkable, and we were under impression it was all locally and organically grown. The service was also top-notch. Every staff member we encountered was incredibly polite and accommodating. But what really made our stay memorable was our host, Mark. Although he is the manager of the hotel, he really went out of his way to ensure our comfort. His communication skills are excellent, and he made us feel like valued guests. What sets Hotel Phoenix apart is its unique blend of comfort and warmth. It doesn't feel like typical hotel, you can tell they genuinely care about their guests' experience. We couldn't have chosen a better place to stay during our trip. A big thank you to Mark and the entire team for making our stay so enjoyable!
Stayed in September 2023
Reviewed: September 6, 2023
Antonija
CroatiaI had such a wonderful stay at Hotel Phoenix that I couldn't wait to share my experience. First and foremost, I have to commend the breakfast - it was absolutely divine. I haven't had a better breakfast anywhere else, seriously! The variety and the freshness of the food were top-notch. The service at this hotel is simply fantastic. Every staff member I encountered was polite, attentive, and genuinely caring. But what really stood out for me was our host, Jasna. She's not your typical hotel manager; she's more like a caring friend. She made sure we had everything we needed and was always there to assist us. Her communication skills are superb, and she went above and beyond to ensure our stay was comfortable. What I truly appreciate about Hotel Phoenix is that it's not your run-of-the-mill hotel. It's more like a family-run oasis that caters to your every need. It's evident that they put the guest at the center of everything they do. I couldn't have asked for a better place to stay during my trip. Kudos to the entire team, especially Jasna!
Stayed in September 2023
Reviewed: September 1, 2023
Sergio
CroatiaI had a delightful stay at PHOENIX Boutique Međugorje. The hotel's decor and the art adorning its walls truly left me fascinated. It added a touch of elegance and uniqueness to the overall ambiance, making my stay all the more enjoyable. However, what truly stood out was the outstanding breakfast experience. Jasna, the was responsible for this culinary delight, went above and beyond to ensure guests were treated to a memorable meal. It was full of local grown food, quality of the food was exceptional, and it set a positive tone for the rest of the day. Overall, my stay at PHOENIX Boutique Međugorje was a delightful experience, thanks in large part to the charming decor, captivating art, and the exceptional breakfast. It's a place I would highly recommend to anyone looking for a unique and welcoming stay in Međugorje.
Stayed in September 2023
Reviewed: August 31, 2023
Much
LithuaniaBreakfast was a joke. A good example of how a nice 10* rated stay can be ruined. There were 6 people me including at the dining and we had to share a small plate of scrambled eggs, few peaces of ham and cheese and bread. For way less than 10e you can get amazing breakfast with freshly brewed coffee and fresh bakery in town.
Apartments are brand new and clean, room is spacious and you get all appliances needed. They let us (me and my two mid size dogs) without any problems. The host was very attentive and friendly.
Stayed in August 2023
Reviewed: August 13, 2023
Florian
AustriaWe had a wonderful stay at the boutique aparthotel in Medjugorje. The small clean room we booked was perfect for our needs. The owner and his family was incredibly friendly and welcoming, making us feel right at home. They even went the extra mile by allowing us to charge our electric car. The breakfast provided was absolutely delicious, adding to the overall delightful experience. Highly recommend this place for a comfortable and enjoyable stay.
Stayed in August 2023
Reviewed: July 9, 2025
Melinda
SlovakiaThe breakfast needs to have more choices (no sweet pastries, no veggies) a the time should be kept. We've waited for breakfast till 9:15.
Great location (next to supermarket, restaurant, bus stop, close to church). Nice clean room with AC, towels, toiletries.
Stayed in July 2025
Reviewed: October 14, 2024
John
United KingdomThe staff was so rude my kid splashed some pop up against the wall and they wanted to throw me out of the hotel over it and I wiped it off and they wanted to charge me 250 pound great hotel and location but wouldn’t recommend the staff
Was a great hotel in great location everything was clean and tidy and bed was comfortable
Stayed in September 2024
Reviewed: July 26, 2024
Simona
ItalyCommunication with the staff was not very good
Very cleaned and pet friendly.
Stayed in July 2024
Reviewed: July 10, 2024
Karen
IrelandWe felt the breakfast was overpriced and preferred to go downtown for it. We didn't have much interaction with the manager which was a pity. We would have appreciated more contact and asking how our stay was going and if we needed any assistance. We simply had to work it out ourselves.
The beds were very comfortable and air conditioning excellent. We stayed in the standard rooms which were ideal for our needs. The location was good as it was close to the Church.
Stayed in July 2024
Reviewed: August 27, 2025
Valentina
SwitzerlandThere are no comments available for this review
Stayed in July 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content