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Reviews of PLATINUM ROOMS butique hotel

12 Mula Mustafe Bašeskije, 71000 Sarajevo, Bosnia and Herzegovina

#21 of 117 B&Bs and Inns in Sarajevo

Guests' Choice

Review score

Based on 110 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Great location in city centre
    • Leisure trip
    • People with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Great location in the Center, safe area, very friendly host, clean room, easy to access, lots of shops in the area.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    A enjoyable stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing I didn’t like. Everything met or exceeded my expectations.

    I was satisfied with everything, especially the large terrace which was perfect for relaxing and spending time with family.

    Stayed in June 2025

  • Reviewed: 9 July 2025

    9.0
    We would recommend staying here.
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    It’s located on a very noisy road but having said that our sleep wasn’t too disturbed.

    Excellent. Very comfortable in every way and perfect location for the old town.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Great stay in the city center
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location in the city center, clean, spacious and modern rooms and very friendly hosts. Luggage storage was also possible so we could make the most of our stay in Sarajevo. Highly recommend to stay here!

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Nice room close to everything
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Just a note that it is situated at the main road so you can hear the tram but that didn’t botter us at all.

    Lovely room, beds were fantastic. Also very good pillows. Enough supplies available. Room was spacious and clean. In de hallway there was a waterdispenser you could use which was really nice with the hot temperatures outside. AC worked good. Great location. 2 min from the cathedral and tram stop. And Erol was really nice and helpfull.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    I recommend staying here!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The entrance is kind of run down. Once you are inside is perfect!

    Friendly and clean! The location is great!

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Great apartment close to the cathedral, restaurants and old town
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Nice apartment with a comfortable bed and very welcoming and friendly hosts.

    Stayed in June 2025

  • Reviewed: 20 May 2025

    9.0
    Clean, well-located stay with helpful hosts
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to pay a pending balance in cash, which was inconvenient. This seems common in the region, but still a hassle if you don’t have cash.

    Very clean room with helpful hosts. Great location—3 minutes from the cathedral and across from a tram stop. They allowed us to leave luggage after checkout and offered an airport transfer service (worth taking). I loved the water dispenser near the room.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good room and host was very accommodating. Close to downtown.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    A comfortable place to stay in the old part of Sarajevo
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location. Comfortable and clean room. Quiet. Good wifi. Staff were great and accommodating with a later check out.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Centrally located, very friendly host
    • Leisure trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 8 nights

    The shower is open, so the bathroom tends to get a bit wet when one uses it; the hairdryer was not working properly.

    The central location, close to all the main attractions, and the nice attitude of the owners. I absolutely recommend this apartment.

    Stayed in May 2025

  • Reviewed: 31 March 2025

    10
    You must stay here!
    • Leisure trip
    • People with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Exceptional stay at Platinum rooms. The staff were extremely friendly and helpful from the start. They addressed any questions I had and also advised me how to get airport shuttle from airport to location near hotel. Perfect location.

    Stayed in March 2025

  • Reviewed: 29 March 2025

    10
    Perfect room in the centre of the city
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Great location, nice and clean room. I also loved how responsive were the owners, very kind .... And I adored nice balcony overlooking the street.

    Stayed in March 2025

  • Reviewed: 11 January 2025

    10
    Great apartment, location & host.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    Great location: The alleyway out the back leads one directly into the Old Town within a matter of seconds, and there are coffee shops, bakeries and markets available literally a few meters away. (Tip: The local pie shop located directly across the road should not be missed.) Clean & comfortable bedroom, incl. a fridge & coffee station. Spacious bathroom with a walk-in shower. Great provisioning of towels as well as personal toiletries. Solid Wi-Fi and heating in the room. Water dispenser & endless supply of Bon-Bons available in the reception area was a nice touch. The host Erol is also absolutely great - very helpful and always contactable. I would definitely stay here again.

    Stayed in January 2025

  • Reviewed: 7 November 2024

    8.0
    Help yourself to amenities in the hallway. Loved the location.
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    The very mini negative was the room/Bed never got cleaned/made after each day. The bin were abit full by the time we finished our stay. We stayed 4 nights. But if I was to ask the host for a cleaner I’m 💯sure he would have done that. But I would still recommend platinum rooms hotel.

    The location was so perfect Property was very clean The host Errol was very helpful

    Stayed in October 2024

  • Reviewed: 22 October 2024

    10
    Previous ratings well deserved.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some street noise. Access was somewhat confusing. Nowhere to stop car close to facility.

    Nice room. Good facilities. Pleasant host. Nearly soundproof windows. Super location. Friendly and helpful adjacent merchants/locals who helped direct us where to go. Comfy beds. Felt very secure staying there.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Entrance to the building is very ugly, no reception 24 hours, street noise in front side rooms.

    Great location, great staff, facilities are top level, great wifi, bed and linen belong in a five star hotel.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and room cleanliness.

    Stayed in October 2024

  • Reviewed: 28 September 2024

    8.0
    A lovely well-priced room right in the heart of the old town
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Great location in the old town. Nice clean rooms. Note these are apartments rather than a traditional hotel. Good WiFi. Great value for money & highly recommended.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Centrally located
    • Leisure trip
    • People with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast provided but they did have a kettle. The toilet could have been cleaner as there was hair on the seat and I knew it wasn't clean.

    The hotel is centrally located and walking distance to everything. Even though it's on a main street, the windows were glazed well so we didn't hear the noise or affected our sleep. Receptionist - Errol tried to help me despite not knowing any English but we managed with Google translate. Bed was quite comfortable.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Easy to move around for a short stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Corner room.

    Central location. Responsive and supportive staff.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    9.0
    Great place where to stay in Sarajevo
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    nice rooms, clean and in a good location in Sarajevo. Friendy staff and good comunications

    Stayed in July 2024

  • Reviewed: 23 August 2024

    10
    We had a great experience in excellent location. The support of the staff is amazing.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Great location, friendly staff and they support you for everything. Even after a week when we come back to sarajevo , they help us to keep luggages in their place while we're spending time in old town.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Very nice but affordable stay in heart of Sarajevo
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    All was good as expected. Erol was there for all we needed. We did not need much but he was still there. Room was clean and comfortable, very nice decoration. Other parts of the building are old but Erol cannot do anything about it. Location is TOP for the stay in Sarajevo.

    Stayed in August 2024

Showing 1 – 25

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