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Location and staff

Stayed in August 2025

Our stay at the hotel was excellent from start to finish. The location is perfect – right by the sea, with a private beach and sunbeds. The room was very clean with a stunning sea view. The food was more than excellent, with plenty of choice and generous portions. The hotel also has a beautiful terrace by the sea, creating a wonderful atmosphere in the evening. A big plus is the free parking, which was very convenient. From Neum it is very easy to organize trips – Dubrovnik, Mostar, and the Croatian islands are all within reach. Highly recommended, we will definitely come back!

Stayed in August 2025

Surprizingly good organized kitchen and very good and professional staff. everything works inside the room and outside. They have a wonderful terras just ar the seaside and amazing views all around the place. Cleanleness is top level. The prices are reasonable, so everything is set for an unforgetable holiday in Bosnia and Herzegovina only city on the sea.

Stayed in August 2025

N/a

Staff, room, cleanliness, kindness, food, everything perfect.

Stayed in August 2025

very good

Stayed in June 2025

Sun umbrellas could be with more UV protection maybe, but that is super minor thing, they served the purpose well enough.

Fresh made food, big selection, healthy choices, excellent presentation

Stayed in August 2024

I was surprised that the beach furniture comes at an extra charge for hotel guests. A small suggestion: please add "Do Not Disturb" and "Please Clean My Room" signs (door hangers) to the rooms. The cleaning lady entered our room on a couple of occasions despite us being inside. This is a minor investment.

Hotel Posejdon offered a wonderful stay in the quiet part of Neum. We loved the location, and the breakfast was excellent. The restaurant had great options for both lunch and dinner. I appreciate the fact that there is a shower and a changing cabin on the beach, something that Neum is largely missing. The elevator was convenient for moving between the reception, rooms, and restaurant.

Stayed in July 2024

Booking photo and reality totally different, we booked biggest family room and when we arrived room too small and second bad near toilet there was no privacy , booking photo show there is kitchen and second room + big balcony, when we show those photo to reception they say this room is biggest room and they didn’t help to solve our disappointment. This is only one holiday city for whole country so government need more development here especially for hotel management and service quality need to be more professional

Nice breakfast , very delicious food at restaurant there is private beach but 10 eur for per person , car parking free but hard to find place to park

Stayed in June 2024

cleanliness in the rooms could be improved, the music at the restaurant was a bit loud and not everyone is into Bosnian folklore songs all day every day :-) sunbeds at 10 eur/day per piece are a bit excessive...

Breakfast, location by the sea, young lady at reception - extremely nice and polite overall a pleasant experience

Stayed in July 2024

Everything was excellent

Stayed in June 2024

Fairly standard, comfortable hotel. It has a restaurant, which is a great advantage to those without a car, because the hotel lies about 2 km from the nearest busstop. The staff was so kind to bring us to the busstop in the morning.

Stayed in September 2023

For some customers they try to sell you the beach loungers for €10 per day - I'm not sure why they do this as it never goes down well and customers are usually annoyed to be asked to do this - it's one of those bad business practices that likely hurt their reviews time and again. Beware that they also may try the "switcheroo" where they give you a lesser quality room than you booked.

Location and beach access are perfect.

Stayed in July 2023

Nothing.

Beautiful location with private beech.Room was spotless with a very comfortable bed and excellent air conditioning.We ate at the holiday the 4 evenings we were there as the food was so good and the staff were so friendly and attentive.

Stayed in July 2023

It is pretty distant from the main city, not good for people with walking disabilities. Also there are three smaller set of stairs to access the beach, so if you have a walking problem this is not a hotel for you. Make sure to bring your water shoes because there are sea urchins at the entrance to the water.

Hotel has a private beach that is closed to the public. The food is awesome because they have a professional cook (I recommend getting at least dinner, or HB). It is on the quieter side of Neum.

Stayed in June 2023

Nothing

Our cycling team stayed here and it was the perfect place to rest. Great food, beautiful location and friendly staff.

Stayed in August 2022

I especially loved the perfect view from my balcony. The hotel is constructed in a way that is very peaceful and quiet. The beach area is a terrific place to spend the whole day.

Stayed in September 2022

Not enough privacy since the room next to ours is only separated by a door. Soundproofing is not adequate. Apart from that, everything was very good.

Stayed in July 2025

The stuff generally is very impolite and tend to be very dry. The waiter of the restaurant was swimming and using the beach with the guests for two days. This is completely inappropriate behavior in a 4 star hotel.

The hotel is in a quiet place, closer to Klek then to Neum itself. There is a bit of a walk to get to town. It has an elevator till the restaurant, but you need to go down two set of stairs to get to the beach. The beach is not a real beach, but something made of rocks and you need to enter the water by stairs. There are a lot of sea urchins, so bring your water shoes! The hotel has great food, I recommend getting a half-board.

Stayed in June 2025

They charge beach beds and parasol at the beach unless you take half board there as well. The charge was redicilous high - 10 euro per piece per day and you do not know any of this in advance.

Breakfast was excellent. Female staff members also pleasent as well as the bar staff. Location is great.

Stayed in June 2024

We experienced many inconveniences during our 7-day stay but I will highlight only few of them. 1- At midnight of the third day a real unpleasant noise woke us up, it was not possible to sleep again. We informed reception in the morning and the housekeeper came to our room , she heard the same noise and gave right to us. We requested them to fix the problem and the boss via reception said that it was an acceptable noise. Then we asked for a room change and they asked for extra money which we didn’t accept. So in the last 4 nights, we barely slept. 2- Although it was not highlighted during the booking and check-in process, they asked for money for sunchairs at the check-out day; 10 € per day and they said that they ask for this money only from booking.com customers. The funny part is our friend who also made this reservation via booking.com paid nothing during checkout one day ago. On top of that, they asked for money for 7 days, but we were not at the hotel minimum 3 days out of seven, because of our visits to Dubrovnik, Mostar,etc. They were literally lying. 3- Please be aware that this is a hotel of a rude boss and you are just trying to stay/survive in the hotel. In one rainy day, he smoked in the restaurant ( closed area) and we could not even finish our breakfast. During check-out , we refused to pay sunchairs’ money and he kind of expelled us from the hotel with his highest level of rudeness , aggressively saying “ go,go,go…” 4- The last but not the least no one can speak proper English, only the receptionist a little. All in all, we are travelling all over the world and it is the first time that we faced that kind of experience. If you are planning to visit Neum, please check the other alternatives, I guarantee you this is the worst hotel to stay!!!

Nothing

Stayed in July 2023

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Stayed in August 2025

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Stayed in August 2025

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Stayed in August 2025

There are no comments available for this review

Stayed in August 2025