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Reviews of Hotel Saraj 3 stars

Nevjestina 5, 71000 Sarajevo, Bosnia and Herzegovina

#105 of 121 hotels in Sarajevo

Guests' Choice

Review score

Based on 288 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    7.0

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 6 August 2025

    6.0
    Location is worth the lower quality rooms .
    • Leisure trip
    • Family with young children
    • Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Very old and outdated

    Location is perfect.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Old communist style hotel. Nothing changed since Tito.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Comfort Family Room
    • Stayed 1 night
    • Submitted via mobile

    The some of the rooms did not have A/C. Bathroom needs some serious upgrades. Showers parts is fooling of in the shower area. Its the shame that long times go that hotel was one of the best ones in region and with some good management can have that shine again. I guess that needs some people that know how to run the business and everything can change with not so much money to invest in to

    Its good old timer but needs some serious upgrades

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Value for money
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast options are limited

    Receptionist were very kind and the hotel location in near to the city center

    Stayed in June 2025

  • Reviewed: 13 June 2025

    6.0
    To quote a tour guide, it's not what it used to be. Price was OK though.
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was shut early on day2.

    It is clean. Staff good. Decent location.

    Stayed in June 2025

  • Reviewed: 13 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 2 nights
    • Submitted via mobile

    It seemed to be really hot with no reason why. My heater wasn't on nor could I find a source for mentioned inferno. Better than freezing though

    Its a cool looking hotel. Without an excellent view from restaurant. Which serves decent food. And beer. Room was good. Shower was hot. WiFi excellent

    Stayed in January 2025

  • Reviewed: 1 November 2024

    7.0
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 3 nights
    • Submitted via mobile

    Renovation on the go. Gets noisy during the day. Bit of a steep walk to old town.

    Staff was really nice. Was 1km from city center in a quite place. Very nice location, you can look out the city from the hill. Decent breakfast was served. 500 meters from yellow forest to enjoy a nice sunset.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Night receptionist staff was very kind and helpful

    Stayed in October 2024

  • Reviewed: 16 October 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Windowless Capsule Room
    • Stayed 3 nights
    • Submitted via mobile

    This is a budget hotel, and it was satisfactory considering the very competitive price . But it has a noise problem and getting a good night's sleep was difficult. Large groups of people seem to arrive very late, even past midnight, and then hang around in the corridor, calling out and talking, knocking on doors, etc. The hotel management could easily fix this by sending a member of staff up with the guests and insisting that they check in to their rooms quickly and quietly.

    Very friendly staff, decent breakfast, clean, central location, and amazing views.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 3 nights
    • Submitted via mobile

    I might have got the wrong end of the stick, but from the website promotion, I (naively) assumed that all rooms would have view down on the city; my room was facing a brick wall, no chance of an upgrade. And the WiFi in the room was pretty wonky so I ended up sitting in the reception area to get online and see beyond the brick wall... and it was pretty noisy there with all those coach groups. Watch what you are booking; schlepping up the hill to look at a brick wall or endure a lot of coach-group noise can be annoying

    The staff in the restaurant were very helpful, kind and friendly and on the Saturday night there was some kind of an event. My first thoughts were what an awful noise, but it turned out that the lady singer got a great atmosphere going and I really enjoyed watching people dancing, having such fun 😊 And there is a great view of the city from the restaurant.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    Overnight Stop Motorcycle Trip
    • Leisure trip
    • Group
    • Windowless Capsule Room
    • Stayed 1 night
    • Submitted via mobile

    Great location close to the Old Town and garage parking for motorcycles. Great value for money and just fine for an overnight stay.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    7.0
    It was fine. This hotel is situated above Sarajevo. In some rooms there must be a nice view on the city.
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 2 nights
    • Submitted via mobile

    Originally I have booked a room without any window, which was not obvious while booking. However the staff has changed my room for a better one.

    Staff was friendly and helpful, profesional.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Good for short stay if on budget yet looking for good location
    • Leisure trip
    • People with friends
    • Windowless Capsule Room
    • Stayed 1 night
    • Submitted via mobile

    The property needs some refurbishing. The room is simple, not much facilities.

    Good location near the old town

    Stayed in September 2024

  • Reviewed: 14 September 2024

    7.0
    Cheap place in Sarajevo
    • Leisure trip
    • Couple
    • Windowless Capsule Room
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and the beds uncomfortable.

    The location is very good and it has onsite parking. Breakfast was good.

    Stayed in July 2024

  • Reviewed: 4 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 1 night
    • Submitted via mobile

    Light bulbs are missing from the bedside lights.

    Central location, great views. Secure garage for the motorbike. Great coffee at breakfast. Great view from the breakfast room.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Nice stay overall
    • Leisure trip
    • Group
    • Windowless Capsule Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit dated

    Nice with views and has parking

    Stayed in August 2024

  • Reviewed: 3 September 2024

    8.0
    Great location with city views
    • Leisure trip
    • Family with young children
    • Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The hotel seems very dated, needs modernising.

    Lovely views and very close to the city and yellow fort.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    8.0
    Fair place, fair price, great staff
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 2 nights

    The room was more significant this time. The bed was firm, which I found comfy. The towels and furniture were clean. The bathroom had an appropriate size. The view from the restaurant is quite enjoyable. Staff is attentive.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 2 nights
    • Submitted via mobile

    Interior needs updating.

    Good price.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good for a night and close to center
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, reasonable folks...breakfast was meh, and the coffee machine was broken. Good for value.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There is a particular member of your kitchen/restaurant staff, an older gentleman in his 50/60s, partially bold, who was unfortunately very unpleasant during our stay. He was telling off other staff members and seemed to be complaining or making negative facial impressions about customers. His behaviour was unprofessional and created an uncomfortable atmosphere during breakfast. We haven't seen this attitude from other members of staff. We believe that someone with such an attitude should not be in a front-facing role, as it impacts the overall guest experience and could potentially lower the hotel's ranking. We hope that that you will address this issue to ensure future guests do not have a similar experience.

    Location, spacious rooms and excellent buffet breakfast.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Good location with a friendly price
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is a bit old and dark. Rooms not facing the city are a bit depressing and dark but overall still a good value for money.

    Good location very close to Baščaršija and Yellow fortress viewpoint. Staff are really friendly and hotel is clean.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    7.0
    Worth the price
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms have a very good space. the staff were kind,helpful, and respectful. The breakfast was also good.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    7.0
    After all that the stay was ok except for the part that waking up completely in the dark was very difficult
    • Leisure trip
    • Solo traveller
    • Windowless Capsule Room
    • Stayed 10 nights
    • Submitted via mobile

    I got there and they told me that I booked a room without window and it didn’t say anything in the description, they offered me a room with a window for more money but the view was to a back wall

    The breakfast was perfect, there is a pool but it wasn’t working at the time

    Stayed in July 2024

Showing 1 – 25

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