Reviews of Apartments by Ernes City Hall Sarajevo
Talirovića 4, 71000 Sarajevo, Bosnia and Herzegovina
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewErnes is a cool, honest, flexible, fast and good-humored host. He was super helpful. Thanks!
The shower drain wasn't working properly, so that some guests caused some floodings in the bathrooms. Shouldn't be hard to fix.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewErnes was amazing and gave good recommendations for visiting Sarajevo. He was also nice enough to store some luggage of mine safely for a week in Sarajevo which made my travels around Bosnia much easier. The room was good and located very close to the old town. I'd recommend staying here.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewErnes was an exceptional host! Very kind and even offered to pick me up when I arrived in Sarajevo. The bedroom was nice and comfortable, and the restroom was quite modern. I would definitely stay there again if I visit Sarajevo again.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewEverything is perfect
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewExcellent location right in the old town. The apartment was very cute and clean and the host was super nice. He recommended me a lot of good places to visit in Sarajevo.
Everything was perfect!
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewEverything was perfect, the place is so clean and 2 minutes walk to the center. Ernes the host is so helpful and is there for anything you need to make tour stay perfect. Everything is handy from this appartment and specially even you are in the centenario you dont heard any thing from the outside. Simply perfect! If i am back i will repente again. Really thanks for Everything.
Reviewed: 12 November 2024 · Stayed in September 2024
Verified reviewThe landlord is a very nice guy and helped us with everything we needed. The place is just at the heart of the city, literally two minutes walk from the central market, and only five minutes from the cable car.
The bathroom had a bit of a smell coming from the sink, but that was not too much of a problem. The towels provided were a bit too small, and the pillows too large. Also, it would have been nice if toiletries were provided. Other than that, we really liked the place.
Reviewed: 26 October 2024 · Stayed in October 2024
Verified reviewVery friendly and helpful host. Our stay there was very short but very pleasant.
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewThe host was very helpful. Good location and internet connection for streaming.
Nothing
Reviewed: 22 May 2024 · Stayed in May 2024
Verified reviewReviewed: 7 September 2023 · Stayed in September 2023
Verified reviewI had to rent this place in a hurry and late at night (around 23:00). Notwithstanding the reservation was confirmed very quickly and the staff member was waiting for me. He was extremely friendly, showed me around, and sent me a variety of tips for Sarajevo. The apartment is new and comfortable. It also had a kettle, coffee, tea and the like. The location was perfect right across the river from the old town.
Internet could have been quicker
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewReviewed: 22 August 2023 · Stayed in August 2023
Verified reviewReviewed: 14 August 2023 · Stayed in August 2023
Verified reviewReviewed: 9 August 2023 · Stayed in August 2023
Verified reviewLocation
Its not a appartement, two separate rooms. No kitchen no cooler.
The kitchen is not included in the offer. You have to read the description carefully before booking to know what is waiting for you and what you will recieve. Of course its two rooms/apartments including a bathroom. Please read carefully again.
The kitchen is not included in the offer. You have to read the description carefully before booking to know what is waiting for you and what you will recieve. Of course its two rooms/apartments including a bathroom. Please read carefully ag… Show more