Being a 4 star hotel, I think the following can be improved: 1. Breakfast and in particular hot food needs to be served hot and needs to be more varied with more options. 2. Cleanliness in breakfast area and in rooms needs improving. 3. Provide more tour information and guidance on exploring the city. We had to discover and do most on our own.

The staff at reception, breakfast and maintenance were all very helpful and responded to requests very quickly. The location was good for getting to old town and Ilidza as it sits somewhere in the middle, with tram service very close by. Beds were very comfy and rooms were cleaned daily. A special shout out to front desk manager Kenan as well as Alina who went out of their way to help us during our stay. Would recommend highly due to the staff and location.

Stayed in August 2025

Nothing - it was perfect

I’ve read a few reviews and not sure why there have been some negative ones. We loved it here! The facilities are amazing. The gym is well equipped, pool and sauna are amazing and the relaxation chairs were so good. There was an issue with our takeaway breakfast for our early flight and they were so lovely and apologetic and made us one quickly as we were leaving. The breakfast was so good. Easy shuttle to the airport. Our room was amazing and comfortable. Overall, great stay!

Stayed in July 2025

The only thing I noticed was quite a few spiders and webs around, which is understandable given Sarajevo’s mountain setting, but it would be even better if these were cleared more regularly. Overall, an excellent stay and I would definitely return.

I had a great stay at Ibis Styles Sarajevo. The hotel was very nice and the staff were always friendly and helpful. I especially enjoyed the breakfast—lots of variety and very tasty. The location is a bit outside the city centre, but the tram makes it easy to get there, so it was no problem.

Stayed in August 2025

Too far from old town too expensive rooms slightly dated

Nice hotel, rooms are abit dated, breakfast was ok, staff very friendly and helpful. It’s not close to old town 20 mins drive.

Stayed in August 2025

Breakfast was very crowded and some of the furniture needed replacing, the wood chipboard was pealing off.

The hotel is aging but it’s spacious with several amenities and breakfast. The rooms are large and very comfortable, enjoyed our stay very much!

Stayed in August 2025

Little bit far from old town

Nice hotel with great rooms and view over that part of city and river

Stayed in July 2025

no water no tissue small shallow swimming pool fits children only

nice staff quite place.. good location good breakfast with nice resturant swings are beautiful idea

Stayed in August 2025

Further from the old town then expected

Big rooms, nice pool and spa area. Friendly reception girls . Breakfast had a lot of variations

Stayed in July 2025

Wouldnt choose it if visiting the old city center.

Nice hotel on 10min drive from the airport. Even made breakfastbox to take away due to early check out.

Stayed in July 2025

Spacious room, breakfast buffet

Stayed in June 2025

Beds are too small, Don’t top up the tea and coffee tray. (you have to pay extra) Towel are a bit old.

Friendly staff. Clean rooms. Very close to Airport.

Stayed in June 2025

Busy elevators

Spacious uniquely designed room, beautifully decorated lobby

Stayed in June 2025

Sound proofing

The staff

Stayed in June 2025

The breakfast vas not as i was espected but it was ok.

So clean and good comfort. Also the stuff was good. Thank u.

Stayed in May 2025

The hotel is without energy, the city's traditions have been used senselessly, and there is nothing to indicate that you are in a 4* hotel.

Stayed in May 2025

No ventilation in the room, so we had to open the windows and that made it a bit noisy. The food in the rooftop restaurant was not great, and just a heads up- they do not sell alcohol.

Very nice and big rooms, comfortable bed. Quite close to the airport and a shopping center. A bit from the city center. Has a big car park.

Stayed in April 2025

There was no beer in the rooftop bar

Comfort

Stayed in April 2025

There were not enough staff at breakfast. Breakfast ingredients were missing.

Stayed in April 2025

The First day, the water temperature in the swimming pool was low, but the very next day it was ok.

Everything

Stayed in February 2025

Everything was soo amazing, the hospitality, friendly people puno hvala for everything

Stayed in February 2025

There was really cold in the breakfast room and also in lobby of the hotel.

Breafast were gooq, room also.

Stayed in January 2025

The coffee machines were broken in breakfast time. There could be more variety at breakfast (omlette, crossaints etc.) It would be better to have a full closed cabin in bath, otherwise the floor becomes wet. The restaurant/roof bar had always ice problem and a limited menu

The hotel is really suitable for couples with children. It has a really nice lobby, cafe and a restaurant. Its location is a little outside of the city center but is it close to airport and shopping center. It has a good spa center

Stayed in January 2025

The juices served at the breakfast were of cheap quality. Incorporating higher quality juices should be highly considered ✌️😃.

The staff of the hotel, especially the reception were very friendly and welcoming ,they made sure all of our needs were timely met. Kudos to them

Stayed in January 2025

Everything was great. The front desk staff was exceptional.

Stayed in December 2024