Reviews of Hotel Sinan Han 3 stars
Gojka Vukovica 20a, 88000 Mostar, Bosnia and Herzegovina

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location right in the city center, close to the historic part, with very pleasant and helpful staff who accommodated our request for an earlier arrival.
Parking on site can be tricky (the nearest parking lot was full at the time, so it was a bit difficult to find a spot with a larger car). Breakfast could be more varied and wasn’t really worth the extra charge.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPerfect location Friendly host who sorted parking Clean room
All good
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeautiful generous breakfast and very roomy apartment.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery flexible and welcoming staff
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location of this place is fantastic. You are only a few minutes from the famous bridge and in the room that we had (the top floor double room with a terrace) we had an amazing view of the whole town. Everyone can also access a communal terrace and a two-seater viewpoint that is very special. The staff were lovely, the room was clean and the beds were very comfortable.
Parking was a big pain. When we arrived we thought there was a designated parking area but that was not the case.l. We ended up parking in a car park nearby and for the full day, overnight until the next afternoon it cost us €25. Something to keep in mind. The terrace was a bit run down and lacking some furniture. However, we still found the location of this place was excellent and therefore still found that it was good value for money.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGood room, good breakfast, nice rooftop.
Terrible sofa bed, so hard.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFirstly the host of the hotel was incredibly welcoming. We had had a stressful day travelling and only booked this place last minute after another falling through and we felt very grateful. The location was perfect and only a few minutes walk from some incredible restaurants and centre of town. It was bonus finding the rooftop to see sunset.
Couldn’t fault the property.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe Property was beautiful, but theeee terrace overlooking everything was Amazing!!!!!!!!! - the customer service was beyond my daughter has autism, and they adapted to her for breakfast she wanted noodles i bought some and asked if it would be okay if they could make it without hesitation they did. Was a wonderful stay, and beyond great customerr service
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation was great, and staff was friendly and helpful
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewA wonderful experience! Sinan Han is the perfect blend of traditional charm and modern comfort. The staff are extremely kind and always ready to help, the rooms are clean and comfortable, and the location is ideal – just a few steps from the Old Bridge. I would especially highlight the beautiful rooftop with an incredible view of the Old Bridge – a true gem of the hotel! I felt at home and will definitely be back. Highly recommended to everyone visiting Mostar!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewProperty centrally located not far from bridge. Friendly staff there.
Was a little busy on the street at night and parking situation was a bit confusing (as hotel don’t own the next door car park).
Dear Matthew, Thank you for your kind words about our location and team. We’re glad you enjoyed your stay and found us convenient for exploring Mostar. We appreciate your feedback regarding parking and will work on making the process clearer for future guests. We hope to welcome you back again. Warm regards, Sinan Han
Dear Matthew, Thank you for your kind words about our location and team. We’re glad you enjoyed your stay and found us convenient for exploring Mostar. We appreciate your feedback regarding parking and will work on making the process cleare… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExcellent location. The best in Mostar. Newly built hotel. Opened July 2025. Pristine and well decorated rooms. Only issue is outside lights penetrate frosted main bedroom doors so light comes through. Very effective air conditioning but no duvets or blankets. Just a bed sheet was provided.
Frosted main bedroom door so outside lights penetrate into the bedroom making it bright at bedtime. Only linen was a bedsheet. A blanket or duvet would make sleep ideal.
Dear Ridwan, Thank you for your kind words about our location, new facilities, and room design. We’re glad you enjoyed your stay with us in Mostar. We appreciate your helpful feedback regarding the bedroom lighting and bedding, and we will work on improving these details for greater comfort. We hope to welcome you back soon. Warm regards, Sinan Han
Dear Ridwan, Thank you for your kind words about our location, new facilities, and room design. We’re glad you enjoyed your stay with us in Mostar. We appreciate your helpful feedback regarding the bedroom lighting and bedding, and we will … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe staffs were very friendly and the stay too. Near to the old town and a supermarket next to it. The bakery next to it was dope
Dear Faisal, Thank you for your wonderful review and perfect scores! We’re happy you enjoyed our location and nearby amenities—and we agree, the bakery next door is indeed amazing. We look forward to hosting you again on your next visit to Mostar. Warm regards, Sinan Han
Dear Faisal, Thank you for your wonderful review and perfect scores! We’re happy you enjoyed our location and nearby amenities—and we agree, the bakery next door is indeed amazing. We look forward to hosting you again on your next visit to … Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGood location. The new apartments are nicely done.
Half of our family stayed in the older main hotel across the road. The room was very small and it was quite noisy and hot. The air con worked but was very noisy. Breakfast was quite expensive.
Dear Helen, Thank you for staying with us and for sharing your feedback. We’re glad you enjoyed our location and the new apartments. We’re sorry to hear that your experience in the older part of our property did not fully meet your expectations, and we’ll review your comments on room size, noise, and air conditioning to see how we can improve. We also appreciate your note about breakfast pricing. We hope to have the opportunity to welcome you again in one of our newer units for a more comfortable stay. Warm regards, Sinan Han
Dear Helen, Thank you for staying with us and for sharing your feedback. We’re glad you enjoyed our location and the new apartments. We’re sorry to hear that your experience in the older part of our property did not fully meet your expectat… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation
Dear Krystian, Thank you very much for your perfect scores and kind words. We are delighted you enjoyed our central location and found everything clean and comfortable. We look forward to welcoming you back to Sinan Han in Mostar soon! Warm regards, Sinan Han
Dear Krystian, Thank you very much for your perfect scores and kind words. We are delighted you enjoyed our central location and found everything clean and comfortable. We look forward to welcoming you back to Sinan Han in Mostar soon! War… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewEverything was clean, the staff was so nice and the views were amazing.
Dear Pelin, Thank you for your wonderful review and perfect scores! We’re delighted you enjoyed your stay, the friendly staff, and the amazing views. We look forward to welcoming you back on your next visit to Mostar. Warm regards, Sinan Han
Dear Pelin, Thank you for your wonderful review and perfect scores! We’re delighted you enjoyed your stay, the friendly staff, and the amazing views. We look forward to welcoming you back on your next visit to Mostar. Warm regards, Sinan H… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewLocation and staff. Overall it was good.
It looks like it’s been worn out.
Dear George, Thank you for taking the time to share your feedback and for highlighting our great location and friendly staff — we truly appreciate it. We’re sorry to hear that some aspects of the property didn’t fully meet your expectations. Your comment about the condition of the space is well noted, and we are actively working on continuous improvements to ensure a more comfortable and refreshed experience for all our guests. We’re glad to know that overall your stay was good, and we would love the opportunity to welcome you again in the future with an even better experience. Warm regards, Sinan Han Team
Dear George, Thank you for taking the time to share your feedback and for highlighting our great location and friendly staff — we truly appreciate it. We’re sorry to hear that some aspects of the property didn’t fully meet your expectatio… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe hotel is right in the center and ideally placed for everything you need.
Dear Kiymet, Thank you very much for your kind review and great rating! We’re happy to hear that you appreciated our central location and that your stay was comfortable and enjoyable. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back again soon! Warm regards, Sinan Han Team
Dear Kiymet, Thank you very much for your kind review and great rating! We’re happy to hear that you appreciated our central location and that your stay was comfortable and enjoyable. Your feedback is truly appreciated, and we hope to hav… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewRooftop patio was a lovely place to relax.
Dear Risto, Thank you for taking the time to share your feedback! We’re glad you enjoyed our location near the main attractions and that you found the rooftop patio a relaxing spot — it's one of our favorite features too. Your comments are appreciated and help us continue improving. We hope to welcome you back again soon! Warm regards, Sinan Han Team
Dear Risto, Thank you for taking the time to share your feedback! We’re glad you enjoyed our location near the main attractions and that you found the rooftop patio a relaxing spot — it's one of our favorite features too. Your comment… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewAmazing terrace and breakfast
Dear Valeria, Thank you so much for your kind review and great rating! We’re delighted to hear that you enjoyed the terrace and our breakfast — two things we’re especially proud of. Your positive feedback means a lot to us, and we’re happy that you appreciated the hospitality, cleanliness, and location as well. We hope to welcome you back again soon! Warm regards, Sinan Han Team
Dear Valeria, Thank you so much for your kind review and great rating! We’re delighted to hear that you enjoyed the terrace and our breakfast — two things we’re especially proud of. Your positive feedback means a lot to us, and we’re happ… Show more