Reviews of Swissotel Sarajevo 5 stars
1 Vrbanja, 71000 Sarajevo, Bosnia and Herzegovina
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverything was great. Clean rooms, friendly staff, good breakfast and room service.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAmazing staff
Great value
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable
All good
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hotel location is very nice it’s close by to all the facilities you need in Sarajevo. The hotel staff was extremely friendly and helpful. The hotel services is very nice. The breakfast choices was great. The room I stayed in was comfortable and large compared to the other hotels. Extremely recommended. I am definitely coming back to the same hotel next time.
The parking valet cost 30 marks a day
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe Swissôtel was fantastic, but what truly set it apart was the exceptional staff. Breakfast was excellent, and the team—including Dragana, Ammina, Selma, Emir, Nedal, and Lamya, to name just a few—were absolutely brilliant. They were friendly, helpful, and highly professional, consistently going above and beyond to make our holiday and breakfast experience truly memorable.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEvery thing
Nothing i didn’t like
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewDear Mr. Filipe, Thank you for your excellent feedback. We are thrilled you had a great experience and hope to welcome you back soon. Best regards, Swissotel Sarajevo Team
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewI liked every thing especially the shampoo and conditioner The staff was friendly
Location
Dear Mr./Ms. Hayat, We appreciate your wonderful comments and are glad you had a great experience with our amenities, team, and location. Thank you for choosing to stay with us, and we hope to see you again soon! Kind regards, Swissotel Sarajevo Team
Dear Mr./Ms. Hayat, We appreciate your wonderful comments and are glad you had a great experience with our amenities, team, and location. Thank you for choosing to stay with us, and we hope to see you again soon! Kind regards, Swissotel… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewRoom is big and tidy, staff is very nice, facilities is very good, nice location
Dear Mr./Ms. Jing, We appreciate your feedback and are happy to know you had a comfortable stay with us. Thank you for recognizing our team and amenities. We hope to welcome you back in the near future! Kind regrads, Swissotel Sarajevo Team
Dear Mr./Ms. Jing, We appreciate your feedback and are happy to know you had a comfortable stay with us. Thank you for recognizing our team and amenities. We hope to welcome you back in the near future! Kind regrads, Swissotel Sarajevo… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewTodo
Dear Mr. Angel, Thank you so much for the wonderful review. We are thrilled you enjoyed your stay with us. Looking forward to welcoming you back! Best regards, Swissotel Sarajevo Team
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe hotel is well located and beautiful. The staff were extremely friendly, helpful, kind and nice. The bed is maybe the most comfortable bed I have ever slept in. The hotel has 4 elevators and we never waited for longer than 30 seconds, that was a huge plus. The view from the rooms is magnificent and the rooms are very spacious and nice. Everything was clean and comfortable. The food at breakfast was amazing. The spa is also great, not crowded at all with a lot of options and a great place to relax and enjoy. Overall, an amazing experience, we will definitely come back.
Dear Ms. Jelena, Thank you very much for your kind and positive feedback. We are thrilled to hear you had a wonderful experience in our hotel. It was our pleasure to host you, and we look forward to welcoming you again. Best regards, Swissotel Sarajevo Team
Dear Ms. Jelena, Thank you very much for your kind and positive feedback. We are thrilled to hear you had a wonderful experience in our hotel. It was our pleasure to host you, and we look forward to welcoming you again. Best regards, Swisso… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewEverything is perfect
New and clean
Dear Mr. Abdulaziz, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Best regards, Swissotel Sarajevo Team
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe staff were accommodating and friendly. We really enjoyed the breakfast and the adjoining SCC shopping mall had great food options. The pool and sauna were also amazing.
Poštovani gospodine Nijaz, Zahvaljujemo Vam se na povratnim informacijama i na divnoj ocjeni. Drago nam je da ste uživali u Vašem boravku i u svim sadržajima koje pružamo sa zadovoljstvom našim gostima. Biće nam drago da Vas ponovo ugostimo. Srdačan pozdrav, Swissotel Sarajevo Team
Poštovani gospodine Nijaz, Zahvaljujemo Vam se na povratnim informacijama i na divnoj ocjeni. Drago nam je da ste uživali u Vašem boravku i u svim sadržajima koje pružamo sa zadovoljstvom našim gostima. Biće nam drago da Vas ponovo ugostimo… Show more
Reviewed: 20 July 2025 · Stayed in May 2025
Verified review