8.5

Reviews of Tower House

Hadzisabanovica 17, 71000 Sarajevo, Bosnia and Herzegovina

  • Doğukan

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    the owners are wonderful

  • Wincent

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Everything was amazing, really nice host who helped alot and guided with map where to go, with tips what and where to go, see worthy things and tips for tours around sarajevo.

    Nothing, everything was easy and great, we got ckeys so we could come and go as we wished.

  • Radek

    Reviewed: 31 July 2025 · Stayed in May 2025

    Verified review

    The location is central, though prepare to walk uphill. Parking is available inside, but the cars are parked one after another in an inside "hill". If one wants to leave from the back, all the others need to go out. The parking entrance is also extremely narrow, with our Opel astra we had only a couple centimetres on each side left - so some skills are required. Wider cars won't fit. In general, we put rating 8 due to the low price and low expectations. If you have high expectations, this place might not be for you.

    The room was super tiny, we struggled even to open our suitcase inside. It is not obvious from the pictures. The bathroom, which should be private for the room(though outside of the room-external), could be actually used by other guests too - though it was not during our stay. The host advised that the amount of the warm water is limited as the other room uses the same boiler, but we had no issues during our stay.

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  • Aleksander

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    It’s a hostel - nothing less and nothing more, and for a hostel it’s great. Third time there as it’s very convenient for us and very cheap for this location.

    Stale bread in the cupboard :)

  • Kacper

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review
  • Marina

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    Best place to stay in Sarajevo! The room was clean and comfortable, the staff was super kind and you can reach the city center in 10 minutes on foot. Top!

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  • Aleksandar

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review
  • Dominyka

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    Friendly and informative hosts, they were great at communicating and were very flexible with us checking in a bit earlier. The place was clean and in a great location walking distance from the old town. However, keep in mind that the walk from town to the accommodation is quite a steep hill. We had a lovely stay and had zero complaints, would recommend. :)

  • Danny

    Reviewed: 3 January 2025 · Stayed in December 2024

    Verified review

    Well.. the staff knows english very well and looks friendly at first. At least when you talk with him at the moment. He helped us park the car inside, so it was stalled protected. And it is nice to talk with the owner (staff) about things like the cities history and the current political situation. The room itself is passable, which fits the price we would originally pay for the room.

    However, later I understood from my partner the situation the owner put us in. We arrived a bit after the requested check-in time, we told by message we could be later because of traffic. There was no respond to this, so we assumed it was fine. Once we arrived a bit after midnight the staff was still present and the room was still there. Yet, they told us the room was gone. Basically saying we can't get the room unless we pay double fee. Under the risk of sleeping in freezing temperatures outside in the car. My partner paid this, to prevent sleeping outside. But for me this was an unfair move, in which the owner took advantage of the minor delay we had to earn double for the room. The same room basically got sold twice to us.. In other words, we feel the owner abused the situation. Which, together with the other experiences in this city, make us never come here again. Bottomline; if you are 100% sure you can be there on time within the check-in time, perhaps this is a good budget-friendly place to you. If you aren't sure, I advice to choose another place. You can expect this location rejects you if you arrive after the check-in time, or charges you for it.

    Property response:

    a.) You told us you would come at 1:00 a.m. You came one hour and thirty minutes later, at 2:30 a.m., without warning us that you would be late or come at all. You woke us up and did not keep the promised time. Still, we took you in, not to stay outside. We are professional service givers, and not indentured servants that wait for their master. You have to respect our time. The world does not revolve around you. b.) We did not charge you double as you falsely claim, but 25 Euros instead of 22.40 Euros (10% more) for the whole room as we waited for you, and had to give you another room. Some other guests (family) came one hour before you, and we thought that you would not come, so we gave the room to them. Your booking was over by 23:00 anyway. c.) We left your car at our safe parking place until 13.00 the next morning, although you had to leave by 10:30. This is extra service too. You never mention positive sides, only negative ones. d.) We have treated you professionally and with respect. Nothing out of the ordinary was charged to you, as you did not pay anything in advance. You have misused our hospitality and goodwill and put your mental frustrations on us now. e.) Sarajevo has half a million happy guests every year, that appreciate our exceptionally low prices and hospitality. We are sure that the city will survive without your future visits.

    a.) You told us you would come at 1:00 a.m. You came one hour and thirty minutes later, at 2:30 a.m., without warning us that you would be late or come at all. You woke us up and did not keep the promised time. Still, we took you in, not to… Show more

    Tower House
    8 January 2025
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  • Jarmila

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    The host was very informative, and helpful. The room was very clean, the free parking was great. The location is a little further and on a hill, but it is walking distance from the center.

    There was no AC in the room and the shower system was a bit unusual, worked well though.

  • Ahmet

    Reviewed: 30 July 2024 · Stayed in July 2024

    Verified review

    Fp

    Merkeze uzak ve yokuşlu.

  • Dagmar

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review

    Centrally located, with a pleasant and knowledgeable owners, who never hesitate to answer questions and fill you in on the history, culture, and politics of the country or provide tips and recommendations.

    wi-fi works in the central areas but not in more remote rooms

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  • Rodion

    Reviewed: 7 March 2024 · Stayed in January 2024

    Verified review

    The hotel is located in an awesome part of Sarajevo, which is very historic, dating back to the Ottomans, but quiet and not overcrowded. The Austrian-style tourist city centre with all the shops and museums is within a short walk downhill. The hotel boasts a splendid common room (photo attached) with a kitchen where the guests can prepare meals. There are several parking lots for the guests within the hotel’s gates, though we didn’t use one as we weren’t travelling by car. The owners are very nice, it was a pleasure to learn from them about the culture and history of Bosnia and Yugoslavia in general. Definitely recommend.

  • Žana

    Reviewed: 3 January 2024 · Stayed in January 2024

    Verified review
  • Francesco

    Reviewed: 30 August 2023 · Stayed in August 2023

    Verified review

    The owner and his family are very kind, great location close to historical center of Prizren

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  • Irmin

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review

    Rating: ⭐⭐⭐⭐⭐ (5/5) I had an amazing stay recently, thanks to a wonderful host who made my trip truly exceptional. Their extensive knowledge of the area added a unique touch to my experience, as they provided invaluable insights and recommendations for exploring local attractions. The check-in process was seamless and well-organized, setting a positive tone from the start. The host's attention to detail and communication skills made settling in a breeze. The location was a highlight, conveniently close to major attractions. This proximity allowed me to maximize my time and enjoy the city's highlights without wasting any moment. The accommodations were comfortable and inviting, reflecting the host's commitment to creating a pleasant environment for guests. Overall, my stay was made memorable by the informative host, easy check-in, and prime location. I highly recommend this place for a delightful and convenient travel experience. Looking forward to returning soon!

    Be sure to double-check your route when heading to the Tower House, as it might be a bit challenging to find if using GPS navigation.

  • Igor

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review
  • 7.0 Good
    Michal

    Reviewed: 17 August 2023 · Stayed in August 2023

    Verified review

    parking and location is fine, owner is a talkative and friendly guy

    outdoor kitchen without any suplies, shaddy rooms

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  • Janna

    Reviewed: 17 August 2023 · Stayed in August 2023

    Verified review

    The place is clean. It is close to the center.

    The parking situation is not ideal: first of all there is a height barrier of approximately 2.2m which is not indicated (and also doesn‘t seem that way looking at the pictures). Secondly all guests park single file, so there is a lot of re-parking to be done whenever someone has to leave. We ended up not being able to park here even though we picked it specifically for on-site parking; we had to street park (at a place which the owner deemed safe) and had our van broken into.

  • Sarah

    Reviewed: 15 August 2023 · Stayed in August 2023

    Verified review

    I had a really nice trip into the tower hotel. The owner was really nice and helpful. The place was clean and comfortable, and the location really great, next to the old city and to the better coffee of Sarajevo!

  • Emil

    Reviewed: 4 August 2023 · Stayed in July 2023

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

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  • William

    Reviewed: 24 July 2023 · Stayed in July 2023

    Verified review

    The owner was so kind and talkative!!

    There was no air conditioner in the room.

  • David

    Reviewed: 21 July 2023 · Stayed in July 2023

    Verified review

    Super friendly host, very good location close to town. Well worth the price!!!

    Wifi was not great, but still good enough. No AC in room

  • Azra

    Reviewed: 9 January 2023 · Stayed in January 2023

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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