Reviews of Apartmani "U gostima" Sarajevo Centar - Apartments "Be Our Guest" Sarajevo Center 4 stars
5 Ćemerlina, 71000 Sarajevo, Bosnia and Herzegovina

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI had an amazing stay at this apartment. From the very beginning, the host was extremely friendly, polite, and welcoming, which made me feel comfortable right away. Communication was quick and easy, and they were always happy to help with any questions or recommendations about the area. The apartment itself was very clean, well-maintained, and had everything I needed for a comfortable stay. The location is truly excellent — close to the main attractions, shops, and restaurants, yet quiet enough to relax after a busy day. It was the perfect balance of comfort and convenience. I would definitely stay here again and highly recommend it to anyone looking for a great place in this area!
Dear Lejla, Thank you so much for this wonderful and detailed review, and especially for taking the time to write it. It truly means a lot to us, as unfortunately not everyone values our effort and work in this way. We know that perfection doesn’t exist, but our whole team puts their heart into everything we do, with the wish that our guests feel comfortable and welcome. We’re very happy when we managed to achieve that with oure guests♥️. We are always here for you, and it would be our true pleasure to host you again, whenever you decide to come back. Best, Arijana🌸
Dear Lejla, Thank you so much for this wonderful and detailed review, and especially for taking the time to write it. It truly means a lot to us, as unfortunately not everyone values our effort and work in this way. We know that perfection… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe apartment is cozy and in very good position to visit the old town. But the thing we appreciated more was the kindness of Arijana and his husband Emir who supported us a lot. We hope to come back again.
Nothing
Dear Francesco, Thank you for your kind words. We are glad you enjoyed the apartment and its location, but it warms our hearts even more that you felt our care and support. We look forward to welcoming you again and sharing more moments in Sarajevo 🙂 KR, Arijana
Dear Francesco, Thank you for your kind words. We are glad you enjoyed the apartment and its location, but it warms our hearts even more that you felt our care and support. We look forward to welcoming you again and sharing more moments in … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe had the most wonderful stay at Arijana and Emir’s apartment during the Sarajevo Film Festival. The apartment was spotless, very secure, and so comfortable – a real sanctuary in the middle of the festival buzz. The location couldn’t have been better: very close to the Old Town and within walking distance of festival venues, cafés, restaurants, and markets. Despite being so central, it was peaceful and quiet when we wanted to rest. Arijana and Emir were exceptional hosts – kind, attentive, and always ready with helpful local recommendations. Their warm hospitality truly made us feel at home. Staying here made our festival experience even more special, and we look forward to our next visit.
Nothing!
Dear Fiona, Thank you for your kind words. We are delighted that you felt comfortable and safe in our apartment in Sarajevo and could enjoy both the peace and the proximity to all the festival events. It was our pleasure to host you and provide recommendations to make your stay as enjoyable as possible. We look forward to welcoming you again and sharing more special moments in Sarajevo 🙂 KR, Arijana
Dear Fiona, Thank you for your kind words. We are delighted that you felt comfortable and safe in our apartment in Sarajevo and could enjoy both the peace and the proximity to all the festival events. It was our pleasure to host you and pro… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThis was centrally located and easy to get to the main square. Not only was the apartment spacious, comfortable, and clean, but the host could not have been nicer! He gave us so many ideas of things to do in and around town that we would not have thought of on our own. The best thing we did in Bosnia was the Kravica Waterfall, which he recommended. The kids also appreciated that there was a little bowl of candy when we arrived lol.
Dear Michael, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the apartment and appreciated the central location. It was truly a pleasure hosting you and your family! I'm especially glad you had a chance to visit Kravica Waterfall — it’s one of our favorites too. And I'm happy the kids enjoyed the little candy surprise! 😊 You're always welcome back anytime your travels bring you to Bosnia again. Safe travels and all the best! Regards, Arijana
Dear Michael, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the apartment and appreciated the central location. It was truly a pleasure hosting you and your family! I'm especially glad you had a chance to … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewArijane was the kindest host one could imagine! The property was in excellent condition and is fantastically located!
Dear Kim, Thank you so much for your lovely review and kind words! 💗 I t was truly a pleasure hosting you. I’m so happy to hear you enjoyed the apartment and appreciated the location. You're always welcome back anytime — it would be wonderful to host you again! Regards, Arijana
Dear Kim, Thank you so much for your lovely review and kind words! 💗 I t was truly a pleasure hosting you. I’m so happy to hear you enjoyed the apartment and appreciated the location. You're always welcome back anytime — it would be wonde… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewIt was clean, practical, and very close to the city center. Also, the host was very friendly and helpful. If we had the chance, we would definitely stay here again. In fact, we’ve already recommended it to a few friends.
Dear Aysegul, Thank you so much for your wonderful review and for taking the time to share your experience—it truly made our day! 😊 We’re absolutely delighted to hear that you enjoyed our apartment and Sarajevo. It was a pleasure hosting you, and we appreciate how considerate you were as a guests. We’d love to welcome you back anytime—perhaps next time we can suggest some hidden gems in the area to explore! Once again, heartfelt thanks for choosing us and for leaving such a lovely review. We hope your travels continue to bring you joy—Safe journeys and see you again! Warmest regards, Arijana
Dear Aysegul, Thank you so much for your wonderful review and for taking the time to share your experience—it truly made our day! 😊 We’re absolutely delighted to hear that you enjoyed our apartment and Sarajevo. It was a pleasure hosting y… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe owner is super friendly and helpful 👨 The location is great 👍 I would definitely stay there again if I come back to Sarajevo one day
Em……..During my stay, the hot water was only last longer around 30 secs when I took shower 🚿 I didn’t realized the issue at the first day, so I caught cold and sick when I was in Sarajevo🤧 I couldn’t even go out the second day. But I knew it’s not the owner’s problem🙅♀️It’s Sarajevo gas company’s problem.
Dear Nicky, Thank you for taking the time to leave a review. We truly appreciate your kind words about our hospitality and the apartment’s location. We are, however, a bit surprised by the lower ratings for facilities and cleanliness, as we always strive to maintain a high standard. Could you kindly share more details on what exactly you felt was missing regarding the facilities and what was not satisfactory about the cleanliness? Your feedback would help us improve for future guests. Regarding the hot water, we are truly sorry for the inconvenience you experienced. As you mentioned, this was due to a temporary citywide issue with the gas supply, unfortunately beyond our control. We hope to welcome you again and provide an even better experience next time. Kind regards, Arijana
Dear Nicky, Thank you for taking the time to leave a review. We truly appreciate your kind words about our hospitality and the apartment’s location. We are, however, a bit surprised by the lower ratings for facilities and cleanliness, as … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNice and very fresh apartment close to the center. Emir was amazing in every possible way
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Dear Anas, We're so happy to hear that you had a great stay with us. It really means a lot to know you enjoyed your time here. You were a pleasure to host, and we’d love to welcome you back anytime! PS Regards to Osman and Irman as well.😄 Regards, Arijana
Dear Anas, We're so happy to hear that you had a great stay with us. It really means a lot to know you enjoyed your time here. You were a pleasure to host, and we’d love to welcome you back anytime! PS Regards to Osman and Irman as well.😄 R… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe location, property, facilities and everything is perfect But more importantly our stay made me meet one of the best humans Ive met in my life - the host Emir :). He helps not just to park etc but we faced a car issue and he stood in rain with me for 3 hours arranging tyre replacements. Bosnians are known for hospitality and Emir is a living example of that. What a place and people !!!
Dear Alpesh, Thank you so much for your kind words! We're glad you enjoyed your stay and hope to welcome you back again soon. Additionally, we were happy to help you with the car. It was no big deal. Regards, Arijana
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewLocation was amazing, apartment was super clean, owners were very easy to deal with.
I loved everything. No issues.
Dear Bojan, Thank you for your wonderful feedback. We’re really glad to hear that you enjoyed the space, cleanliness, and location, and that our recommendations were helpful. It was a pleasure hosting you, and we’re happy everything met your expectations. You are always welcome back. KR, Arijana
Dear Bojan, Thank you for your wonderful feedback. We’re really glad to hear that you enjoyed the space, cleanliness, and location, and that our recommendations were helpful. It was a pleasure hosting you, and we’re happy everything met you… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe place was very nice and central. The owner was very helpful, and had made a nice guide for us with places to visit and to eat. Clean apartment in a safe area. We as a family would definately book this place again.
Dear Ummut, Thank you for your lovely review. I'm glad you were satisfied and that you felt well taken care of. It was a pleasure having you as our guest. You are always welcome. Best regards, Arijana
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewTop - location, communication, cleanliness, parking space, apartment equipment. Thank you.
Dear Dusan, Thank you very much. It truly gives us a boost every time a guest recognizes the effort we put in and our wish to make them feel at home. We're especially glad you mentioned the parking — securing a spot right in the heart of the old town, during peak season and heavy crowds, is really challenging and quite rare, but we do our best to make our guests' stay as smooth as possible. Thank you for the lovely review and kind words — it really means a lot to us. Kind Regards, Arijana🌸
Dear Dusan, Thank you very much. It truly gives us a boost every time a guest recognizes the effort we put in and our wish to make them feel at home. We're especially glad you mentioned the parking — securing a spot right in the heart of t… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewEverything was great. Nice appartment, very central. So many nice food spots arround. The City and the history was so interesting. Emir do a great job. Thank you. The apartment is also in summer good, there is a air condition in the bed room.
Nothing.
Dear Jessica, Thank you for your wonderful feedback. We’re really glad to hear that you enjoyed the space, cleanliness, and location, and that our recommendations were helpful. It was a pleasure hosting you, and we’re happy everything met your expectations. You are always welcome back. Kind regards from Sarajevo, Arijana
Dear Jessica, Thank you for your wonderful feedback. We’re really glad to hear that you enjoyed the space, cleanliness, and location, and that our recommendations were helpful. It was a pleasure hosting you, and we’re happy everything met y… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe room was very clean and fully equipped with our travelling needs. A very friendly host and the apartment is nearby to the most attractions' areas. We were so happy and satisfied will all the services provided!
Dear Fazilah, Thank you so much for your kind words! We're glad you enjoyed your stay and hope to welcome you back again soon. Terima kasih. Regards, Arijana
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewMr.Emir was very friendly and helpful. Apartment is walkable distance from old town. Clean and comfortable apartment.
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Dear Anoop, Thank you very much for being our guests. I hope that next time you will have more time to see Sarajevo. Regards, Arijana
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewEverything was perfect and the hosts were very nice and helpful!
Dear Georges, Thank you for your lovely review. I'm glad everything was to your satisfaction and that you felt well taken care of. It was a pleasure having you as our guest. Best regards, Arijana
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewDear Marcell, Thank you for your lovely review. I'm glad that we matched your expectations and that you felt well taken care of. It was a pleasure having you as our guests. You are always welcome to our apartments. Best regards, Arijana
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewFabulous stay, hosts were so accommodating with lots of recommendations for activities and restaurants. The property was spacious, clean, in a great location.
Nothing, it was perfect
Dear Olivia, Thank you for your wonderful feedback. We’re really glad to hear that you enjoyed the space, cleanliness, and location, and that our recommendations were helpful. It was a pleasure hosting you, and we’re happy everything met your expectations. You're always welcome back. KR, Arijana
Dear Olivia, Thank you for your wonderful feedback. We’re really glad to hear that you enjoyed the space, cleanliness, and location, and that our recommendations were helpful. It was a pleasure hosting you, and we’re happy everything met yo… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewArijana & Emir were wonderful hosts! Very helpful and kind . They checked in from time to time to make sure everything was going smoothly. They also gave me some good suggestions on places to go They are the best!!!
A microwave oven would have been nice to heat up leftovers .
Dear Carol, Thank you for your kind words. We’re glad to hear you enjoyed your stay and found our suggestions helpful. It was a pleasure hosting you, and we always aim to make our guests feel comfortable. We also appreciate your comment about the microwave and will keep it in mind for future improvements. You are always welcome back. KR, Arijana
Dear Carol, Thank you for your kind words. We’re glad to hear you enjoyed your stay and found our suggestions helpful. It was a pleasure hosting you, and we always aim to make our guests feel comfortable. We also appreciate your comment abo… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewWonderful apartments, there is everything you need! Very amiable owners, always in touch on any issues. We felt like a guest in a very hospitable family! We are very grateful for such a warm welcome!
Dear Kira, Thank you for your kind review. It was a pleasure hosting you and we're happy to hear you felt comfortable and well taken care of. You're always welcome to stay with us again🌷 KR, Arijana