Reviews of Hotel Verso 4 stars
Hrvatskih branitelja bb, 88000 Mostar, Bosnia and Herzegovina
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGood hotel. Small but comfy rooms. Staff were great. Nice restaurant na dbar downstairs. Great car park and good location
Shower products could have been better
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewFantastic location within a very short walk into Mostar’s old town made even better with the convenient and free hotel parking outside. Right beside the hotel is a shop and a petrol station too making it ideal for a base whilst on a road trip. The room was spacious and clean and the breakfast buffet was good enough to fill us up until the afternoon.
We found the air conditioner couldn’t get the room cool enough for our liking which meant we were a bit too hot overnight. (That said this seemed to be a universal problem during our trip through the Balkans in August. Near impossible to get any room cooler than 23°c)
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation Clean rooms
Staff have attitude issues Poor breakfast range Several other issues which I have sent separate complaint email.
Thank you for sharing your feedback. We regret to hear that your stay did not fully meet your expectations. Our team did their best to accommodate your requests, including reducing the price when one guest did not arrive, and we always strive to provide a comfortable experience for all our visitors. We will carefully review your comments to see where we can improve further.
Thank you for sharing your feedback. We regret to hear that your stay did not fully meet your expectations. Our team did their best to accommodate your requests, including reducing the price when one guest did not arrive, and we always stri… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAT FRONT DESK 22.00 CANCELED RESERVATION, NO AVAILABLE ROOM
We are sorry for the inconvenience you experienced. Your reservation was made just shortly before arrival, while at the same moment we received a walk-in booking directly at the reception. As this happened within a few minutes, the system did not update in time and unfortunately there were no available rooms left. We understand your disappointment and will do our best to prevent such situations in the future.
We are sorry for the inconvenience you experienced. Your reservation was made just shortly before arrival, while at the same moment we received a walk-in booking directly at the reception. As this happened within a few minutes, the system d… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHorrible stay. The hotel room was locked and we were unable to get in when we came back at 23:30 at night. I had to go to the gas station across the street as there is no hotel staff at night. In the end, it took us almost 45 minutes to get in to the room. I would have disregarded the mistake above if it was not for the payment issue. I changed the date of my hotel stay only to discover that they had drawn money from my card twice; once for the original stay, and once more for the night we had cancelled. When calling the hotel, they are claiming that they cannot do anything and are referring to booking.com - and likewise, booking.com cannot help either. My hotel stay has ended up costing me an arm and a leg. I would have been better of to sleep in my car.
We are sorry to read your review. The issue with entering the room happened because you had misplaced your key card, which is why it took time to arrange access late at night when there was no staff on site. Regarding the payment, due to several changes of your arrival dates, a double charge occurred by mistake. Of course, we processed a full refund immediately, as we never charge guests twice for the same stay. We regret that these situations affected your overall impression and hope this clarifies the circumstances.
We are sorry to read your review. The issue with entering the room happened because you had misplaced your key card, which is why it took time to arrange access late at night when there was no staff on site. Regarding the payment, due to se… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewIt’s close to the old town and it’s really comfortable.
Sometimes in the evening loud music could be heard.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewClean and good location
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewI liked the fact that it was in such close walking proximity to the old town. There was a petrol station next door so could grab snacks and groceries if needed. My mum had her passport stolen so when we arrived the lady was very helpful.
Besides the one lady who helped us when we first arrived the other staff we encountered were not helpful at all. I needed an iron and went down to reception however as there is a restaurant on the ground floor the staff fobbed me off. The breakfast was absolutely terrible. There was no choice and there is no one replenishing the food which is out. We were even told that some things had run out. On checking out no one was at reception as it was quite early and the cleaning ladies very rude to us.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewThe Hotel is well located 7min walk from old bridge. The staff is friendly and very helpful. Underground car park is free for use and is priceless during Summer heatwaves. Breakfast is good. The room is very nice and big with a large fridge, microwave and TV. Wifi was good too. Bathroom is nice and spacious but the shower tile flooring could use some refreshing. The Hallways, reception and lounge was so well air-conditioned.
shower tile flooring could use some refreshing, there were small stains.
Reviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGood restaurant for dinner
The breakfast is not at the restaurant, with little variety and little replenishment.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewLocation, garage, stuff, cleaness
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewNice, small and friendly people, good parking area
No reception, waiters are receptionists We got confused
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation is close to walk to old Town. Comfortable room and beds. Breakfast sufficient
As we were there over a weekend, our room was right over the resturant which was quite noisy till early hours of the morning. Best to get to breakfast first thing at 7.30 as options get depleted and not replenished while we were in the room.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewGood location, only short walk to old town. Decent continental buffet breakfast provided. Staff were helpful and polite. Perfect for a two night stay in Mostar. Good value for money
There was a couple of mosquitoes (I believe) in the shower. No black tea provided in the rooms although there was at breakfast. We had to unplug the fridge as it was quite noisy.