All very minor: WiFi didn’t seem to reach the room I was in. The TV only received signal for one channel and without the internet connection the streaming services weren’t usable. Could have done with a bigger shower head.

The staff - very friendly and welcoming The breakfast - great variety and selection, very tasty. Free parking, which was amazing when in such a busy city. The views. I was lucky enough to be given a corner room with wrap around balcony, the views were stunning. The location.

Stayed in August 2025

Bed is not comfortable. far and hard to walke to Mostar bridge, eather you have to go steep down or climp up on more than 1.2 km of road. Not realy near city center, it says it is 800m from city center but reality the are talking about the borderline of city center not the real attractions in Mostar.

Facility is clean, new and tight.

Stayed in August 2025

Front desk manager in the night and morning and check in receptionist the afternoon Bad internet, we had barely internet in the room and very slow

Location , comfortable. Front desk new guy really helpful and restaurant staff also very polite

Stayed in August 2025

I was happy with everything

First time traveller to mostar. This hotel far exceeded my expectations. Excellent location within walking distance of all the attractions and rich in history. The hotel is situated on a mountain and the views from our balcony were spectacular. Staff were exceptional. Polite and very helpful. Special thanks to the manger who went out of his way to make sure our stay was perfect. Perfect hotel for your stay in Mostar.

Stayed in August 2025

Excellent breakfast choice with many different selections of meats, eggs,cheeses

Stayed in July 2025

The air conditioning was broken when we arrived but we weren't told as they were trying to fix it. We were trying to get it working in our room and it was so hot 32 degrees! We had a very uncomfortable night with very little sleep. It was horrible getting ready in that heat. We had been given the wrong room which didn't have enough beds in. We had to make our youngest son a bed out of the chairs and ask for sheets. We then had to pack up all of our things to move rooms. The shower was going off in the first room but did get sorted. There wasn't much room to put toiletries etc for 4 people in the triple room bathroom. Both showers leak through to the bathroom. There were no tissues, cotton pads etc provided. 10 euros to get to the bus station using the hotel but 3 by local taxi. Tip: ask Reception before sorting the safe.

The staff were very helpful and friendly. The air conditioning was broken in our room. They were trying get it fixed. The manager arranged for us to have another room on the second day and got our bags moved to it. He agreed to a discount for that night. The pool and spa facilities are great. We had them to ourselves for a while in the afternoon. The loungers were comfortable and you can order food and drinks to the pool area. The beds were comfortable. The air conditioning was great in our second room. It is quiet and a fantastic location very close to the old town. 5-10 min walk. The breakfast was good with a good range of food. This was included in the price. We have based our review scores on the second night stay in the air conditioned room. Communication before our stay was very good. We would definitely recommend and stay again if in Mostar.

Stayed in August 2025

Be careful: some foods require an extra fee, and staff may insist on payment for ice coffee or other items. It's very hard to breathe inside the swimming pool area, which is enclosed and filled with chlorine. Also, the breakfast is awful.

The staff are friendly.

Stayed in May 2025

Location, garage

Stayed in July 2025

Kind staff

Stayed in July 2025

The room was not very clean and the bathroom had an unpleasant odour.

View was very nice. We were upgraded to a larger room so it was nice and spacious.

Stayed in July 2025

For me it wasn’t a problem, but the steep incline towards the hotel is not accessible to older people or someone with disabilities- just a note to keep in mind when booking.

The bed was quite comfortable and the breakfast was tasty. The spa offer was okay- two saunas and a pool (hammam was not working). The room was spacious, but it lacked some amenities the other rooms had. Overall a nice experience. I would come back again.

Stayed in July 2025

No coffee and tea in the room, jacuzzi was not working,

Location, parking, breakfast, pool and spa, room

Stayed in July 2025

Staff could be more nice

Nice hotel - modern and good equipped

Stayed in June 2025

you have to climb a big slope to get there

sona and swimming pool is nice

Stayed in July 2025

Souna and jacuzzi was not turned on.

Location, 10min walk to main town and bridge. Breakfast was good.

Stayed in July 2025

N/A

A very pleasant hotel above Mostar with comfortable rooms and beds. From the balcony you have a beautiful view, and the pool and saunas provide a place for rest and relaxation. Very friendly staff and a wide choice for breakfast,with free parking are the reasons why I will come again.

Stayed in July 2025

up a steep hill

lovely spa and relaxing swimming pool

Stayed in July 2025

Staff not too enthusiastic about their job.

Overall nice and clean hotel room. Very good breakfast.

Stayed in June 2025

Staff was a bit rude with other guests (they had to pay for hot water in the restaurant in the evening), no capuccino from the portalfilter machine although they have one

Nice modern room

Stayed in June 2025

Massage

Stayed in June 2025

Steep climb from old town

Spacious hotel room with balcony. Nice breakfast included

Stayed in June 2025

For a hotel which advertises wellness facilities as one of their main features, it was very disappointing. Indoor swimming pool water temperature was cold, only one sauna was working out of two, shower next to sauna was out of order. They did not provide bathrobes and slippers by default, we had to ask for it. One cold pool and one dry sauna, that's all... Basket of fruit offered at breakfast was very old and rotting. The staff offered us another piece of fruit, but they did not replace the old fruit in the basket. Overall, it seems like the hotel management is trying to save some costs... although, kitchen staff was excellent and very kind.

Hotel location is close to old town. Our double room was big and comfortable, with a lovely view. Staff was very kind and helpful.

Stayed in June 2025

No espresso for breakfast. This is really bad for a 4 star hotel. One very small elevator. Very steep climb to the hotel. No kettle in room. Not allowed to put your own. Not allowed to bring food to room....

Good bed, good climate control. Decent size room

Stayed in May 2025

Steep parking lot.

Great room, with a wonderful view from the balcony. Breakfast was plentiful and not crowded.

Stayed in May 2025