Reviews of Hotel & Spa Villa Luxe 4 stars
Kanjina 10, Bulevar, 88000 Mostar, Bosnia and Herzegovina
Loading
Guests also reviewed these properties:
Lille, France
Xonrupt-Longemer, France
Schiller Park, United States
Grosseto, Italy
Córdoba, Spain
Rantum, Germany
Namur, Belgium
Karlovy Vary, Czech Republic
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff were very helpful and went beyond to cater for us. The location is good, about 10 minutes walking from the old town. The swimming pool indoors is slightly small but our children aged 5 and 3 very much enjoyed it. The sauna was good.
There are no lifts and the apartment is on the top floor which is difficult for anyone with mobility issues. They do not clean everyday unless on request which we did. The facilities are slightly dated and perhaps a little more maintenance would be good.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewGood location, good facilities, great staff
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe male concierge was excellent and very friendly
The WiFi in the room was very patchy
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewEasy access by car and parking Comfortable, clean, small pool and sauna
The outdoor pool doesn’t work, it is not in the same property actually A bit noisy with open window since the hotel is on the main road and heavy traffic.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewOutside pool Free Parking Close to old town, 10 min walk Clean Comfortable bed
No spa so title of hotel misleading Indoor pool unappealing, small, cold, difficult to enter it, and in a very dark closed in space in the basement 10.30 check out too early and hotel is strict about it Definitely didn't feel like a 4 star Located on a very busy road making parking awkward
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery helpful staff and spa pool was a real treat. Location was easy walking distance to town centre
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewShort walking distance to old town. Clean and spacious room. Very friendly staff. Really good value for money.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe people was kind Ok distance from The old town
There is some smell from The toilet The pool was not working at all therefor The price is bit expensive The breakfast is bit poor as The price for the breakfast was as 4 star hotel in skandinavia Less of storage and nowere to hang The wett towel
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewlocation was nice, 5 mins walk from the bridge and restaurants. Emaad and Rukya were really nice and helpful.
The shower was not great as the head was loose, kept falling down.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe expwrience we had with this location was great from one end to another. The receptionist was helpful and kind, the apartment was spacious and similar with the photos posted on the website. What we really liked was the spa and swimming pool that we had for ourself as no one was using it during our stay
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewTop location, nearby old town.
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified review