Beds are hard. The food leaves a lot to the imagination. Breakfast buffet has few options and is the exact same every day. Lunch & supper few options & everything is so dry. We absolutely LOVED this place but the food was the biggest fault. I survived the week on the desserts

Really spacious rooms. Super clean. Quiet and calm environment. Big pool. Plenty of chairs and shade. Lovely beach access. The drinks are AMAZING!! Heavy poured & delicious!! No water down all inclusive here!

Stayed in June 2025

Not necessarily the properties fault. However, the total price advertised was inclusive of the resort tax. I checked this with the property beforehand, to which they confirmed it was. Low and behold when checking out, it wasn't, and we had to cover the charges. Someone needs to sort out what's advertised on this site as it's very misleading.

Good drinks, the resort was compact and personal, which was something we were looking for. The room was clean and serviced daily and the location was good.

Stayed in May 2025

Elevators. 4 flights of stairs for the ocean loft every time was a bit much

The view and a majority of the staff were welcoming. Some facial expressions were not welcoming.

Stayed in May 2025

I stayed at Sugar Bay previously which was much nicer in comparison. Hotel and communal spaces were quite tired, clientele seemed much older and didn’t find food very appealing so ended up eating out a lot.

Good location and while no direct access to beach or sea, the Sandy Lane beach is right next door. About 10-15 mins from some great restaurants too, The Tides and Paul Owen’s at the Beach House and nice shopping area in Holetown.

Stayed in March 2025

Nothing in particular.

The staff were extremely amicable and helpful :) also great location.

Stayed in February 2025

We were in a loft bedroom. Although there was some charm to it…the view right on the ocean was stunning ….the bathroom was awful. No where to plug in hair irons curling irons etc. the hair blower provided is one of those ancient things attached to the walls that looks like a vacuum and does nothing to dry one’s hair- useless. Please get rid of those and supply proper hair blowers…a basic feature for any hotel. The bathroom (at least in loft room) really really needs upgrading. That is our only complaint about this charming resort.

The food was good. Much better than most buffets. A la carte too. Always fresh and healthy items available if you want them. The roast meats were good. Nothing was overcooked and dried out. Lovely grounds and not too big. Cozy atmosphere. Beautiful lounging area along the seaside for sunbathing and watching the stunning sunsets while having a drink. Great lounging around the pool area too. Very adequate and charming place. Staff are lovley.

Stayed in February 2025

No beach, only 2 restaurants, expensive

Staff was very friendly, nice spa, pool aerobics

Stayed in January 2025

Lack of housekeeping services, having to request toiletries, and room refresh. Young staff in restaurants and bars very miserable and uncommunicative, food often running out before replenishment, and sun beds reserved at 07.00! However, older staff were delightful and helpful.

The location is good, easily accessible, open spaces.

Stayed in January 2025

The pool deck could do with a good clean as could the hand rail up to our room which had a lot of bird waste on it

Having been here before, it generally lived up to our expectations

Stayed in November 2024

You cannot use the beach that is in front of the facility, too rocky. The food was hit or miss, some days it was fantastic, other days it was cold and not so great. We spent too much of our time getting things repaired in our room.

Very clean, pools were great. The staff was some of the best people we have encountered while visiting the Caribbean.

Stayed in December 2024

I asked for a hair dryer and was told - didn’t you bring one with you. This is unacceptable with the rating of hotel. The property needs a complete refurbishment as is very dated. I asked for bottled water in room three times but didn’t get one bottle. Very poor! Very over priced for what you get!!

The location was great.

Stayed in December 2024

The only disappointment was the food which was hit and miss, sometimes good and at other times bland and on one occasion very overcooked - a missed opportunity for the Club as everything else was so good.

The staff were generally very good and cheerful. We had an Ocean Suite right by the sea and it was such a great location , literally 4m from the sea!

Stayed in December 2024

Drinks

Accommodation and staff

Stayed in November 2024

The beach was tiny and you couldn’t take the beds on the beach.

The staff were wonderful really friendly. The food was excellent I only had buffet once it was a la carte and there was a varied menu every night.

Stayed in September 2024

Maintenance of grounds/landscaping can be improved. Some contemporary plants can be added. Was expecting a beach

Food was generally good. However the frequency of buffet can be improved. Reservation menu should include more vegetarian offerings.

Stayed in June 2024

Some members of staff need customers focused training. As this lets down the other team members who go the extra mile. Bar area needs a revamp.

Great location on prime sea front. Good variety of good each day to suit all tastes. This was our 2nd visit to this location & the reason for the return is the staff & people you meet.

Stayed in June 2024

the resort in places needs touching up here and there but this is clearly underway

lovely staff, great pool area

Stayed in May 2024

Access to sea is down a rickety steep steps.Horrible smell around parts of hotel grounds,big problem with drains!

Breakfast excellent.staff very friendly

Stayed in March 2024

Location was fab - staff were terrific.

Stayed in March 2024

Great

Stayed in February 2024

All a little tired. Needs work, stairs to room, beech bar was good but not big enough. For the money we paid, needs to be a lot better food choices and restaurants. Only 2 and the speciality restaurant Enid’s felt damp and dingy, and basically served same food as main restaurant.

Location was good. Pools excellent and plenty of sun beds/umbrellas and cabanas. Room was lovely, we had a loft ocean view, spectacular sunsets.

Stayed in December 2023

Timing of serving food, cleaning up before time

The breakfast was good especially omelets. I didn’t like that they would start cleaning up before breakfast was actually over. If they need more time they should say breakfast is over at 10 instead of 10:30.

Stayed in August 2023

the meal times were chaotic

staff

Stayed in December 2022

Wi-Fi is very inconsistent not enough seating around pool or beach area- folks leave their towels all day and don’t use chairs

Food options were great! Location was amazing! Staff and service was excellent.

Stayed in December 2022