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Reviews of De Keyser Hotel 4 stars

De Keyserlei 66-70, Antwerp District, 2018 Antwerp, Belgium

#70 of 75 hotels in Antwerp

Guests' Choice

Review score

Based on 606 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    9.1

  • Facilities

    6.5

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    This is a fine place with minor niggles
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Few minor niggles with the room - hairdryer doesn't work, aircon turns off periodically. Odd lighting so if turn bathroom on entrance comes on too-disturbs partner at night. Different rooms had different TV channels working

    Fantastic location next to the station, main shopping areas and tons of eating options. Friendly staff. Decent breakfast

    Stayed in August 2025

  • Reviewed: 28 August 2025

    6.0
    Adequate
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    AC didnt work. The linen had a weird smell and the room floors were sticky. There were mosquitos in the room. Pillows were quite small and seemed very unkempt and the bed was lumpy. No 'do not disturb' sign.

    Great location to the central station and restaraunts. Towels and toiletries were stocked up everyday. Adequate for a place to sleep and recharge as it provides the bare minimum.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    nice
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    The sink in my bathroom wasn't entirely clean and I was bitten by bed bugs during my stay.

    the hotel was in a really convenient position and staff were very helpful and friendly. The rooms were a great size, we didn't have breakfast so I can't comment on that.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Mini break
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Air-conditioning had to be switched on by the reception breakfast was better before warm food was only 1 day egg and bacon and 1day egg and sauceges after that there were only srambled eggs

    Hotel is clean and comfortable

    Stayed in August 2025

  • Reviewed: 13 August 2025

    6.0
    Very bad experience and not worth the money we spent for the stay.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t get the room we booked because the hotel receptionist made mixup between the two rooms which were booked under my name. Furthermore, he was not friendly at all, refusing to speak to us on french!!!!! Air conditioner was not working in one of room and they force us to change room while we not supposed to change room!!!!!

    Stayed in July 2025

  • Reviewed: 12 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy air con.

    Good large room

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Okay for the price, and perfect location
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are some details that makes the staying a bit annoying, for example, it’s not very clear where you should put your card to turn the energy on, even other guests came to my room to help them find it. The fridge wasn’t working, the air conditioner has mold inside, I found some hair in the sheets and you can hear a lot of noise from the other guests. Also they don’t give any “do not disturb” sign to hang on the door, so the cleaning lady woke us up in the morning entering inside our room.

    The localization is amazing! It’s 10 seconds walking from the central station.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    6.0
    this hotel is not a 4 stars
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the staff was not nice. we arrived at 14.00 and did not make us checking before 15pm. we booked a double room and we got a two single bed room you have to leave your luggage in a room at the entrance of the hotel without surveillance and where everybody can enter the matelas where very very soft because over used

    location: close to the train station and main street boiler in the room to make coffee or tee.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room wasn't all that clean, breakfast was very basic and refills took ages. The breakfast room was super hot, bedroom as well and the ac was very loud when on, shut off after a short time as well.

    Beds were comfy

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Easy and comfortable.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Nothnig in particular

    Room fine. Breakfast was average.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking difficult - minimum 20 Euro extra, very loud at night, in summer when you wanna open the windows it is a problem

    Good location, close to train station, walking distance to old town

    Stayed in July 2025

  • Reviewed: 26 June 2025

    7.0
    Will never do it again!
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff are not friendly, during my stay I didn’t hear “good morning” at all and they don’t even answer it. The bread was not always fresh. The a/c was broken, and despite that they “switched it on” in the reception, it did not work.

    Location was good.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    7.0
    Adequate hôtel in Antwerp
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The airco (too noisy) The lack of knob in the douche (there was only a screw) Needs of refurbishing

    The location close to the central station The very nice breakfast

    Stayed in June 2025

  • Reviewed: 17 June 2025

    7.0
    Excellent location and a comfortable hotel.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was satisfactory.

    Excellent position on the main thoroughfare and next to the railway station .

    Stayed in April 2025

  • Reviewed: 13 June 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is amazing, right next to the Central Station. Starbucks and many restaurants nearby. Staff was friendly. Everything worked in the room, except air-conditioning lived it's own life and turned on/off randomly😀 but it was funny though

    Stayed in June 2025

  • Reviewed: 13 June 2025

    7.0
    It really is fine
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This place isn't as bad as people say. It is a little tired and scruffy, but the location was amazing and the staff were helpful when our room was unsuitable (given a double target than a twin, quickly resolved). Breakfast was good and it was excellent value for money.

    Stayed in June 2025

  • Reviewed: 22 May 2025

    8.0
    Snazzy hotel convenient for Antwerp Central Station.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Multiple light bulbs not working - side lights NOT main lights (main lights all worked). Not checked regularly?

    Snazzy, clean and comfortable rooms, with kettle for hot drinks. Very convenient for Antwerp Central Station (~5 minute walk). Pretty good breakfast, too.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    7.0
    Handig in het centrum
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bar was bemand,

    Ligging , centraal in centrum

    Stayed in April 2025

  • Reviewed: 9 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Had a problem with AC

    Good breakfast, clean room and good selection of TV channels.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Bike to Berlin 2025
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Inadequate house keeping.

    Large room, good breakfast and great location next to the main train station

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was extremely squeaky, you would just sit down it would unleash a loud sound, so you can image how it is to turn or get up to go to the bathroom. 2 people couldn't sleep on it together and you might even wake yourself up if you're alone.

    The hotel is very close to the station.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    8.0
    Great location
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice selection for breakfast, also had soya milk. Close to transport & amenities. Staff very helpful & friendly. Room does get very hot!

    Stayed in April 2025

  • Reviewed: 26 April 2025

    8.0
    Great say, excellent value for money.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Didnt like that there were no non slip bath mats in the bath for showering. Felt slippy and unsafe.

    The location is incredible. The breakfast (if early enough) is amazing. The beds super comfy although they could have better pillows. 😴

    Stayed in April 2025

Showing 1 – 25

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