Reviews of C-Hotels Andromeda 4 stars
Kursaal Westheling 5, Oostende Centre, 8400 Ostend, Belgium
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast is awesome, there is nothing you will miss! Room very spacious, clean, good bed, supernice cleaning ladies, Pool and wellness area are great, location perfect.
Service at CBar was horrible. Do not be thirsty, when you sit down. 30 Min for a cappuccino, the 3rd time we did not get served at all and went next door to buy a coffee to go and water and drink it on their seats. My Mom's room was very noisy. Bad timing: Breakfast until 11 and check out at 11 means waiting forever for the elevator.
Dear Christine, Thank you very much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our breakfast, the spacious and clean room, the comfortable bed, our friendly housekeeping staff, and the wellness area. Your kind words truly mean a lot, and we'll be sure to pass them along to the team. We're very sorry, however, to learn about your experience at the CBar. This is certainly not the level of service we aim to provide, and we will address this with the team to ensure improvements are made. We also regret that your mother's room was noisy - if you're able to share more details, we'd be happy to look into this further. Your point about the breakfast and check-out timing is well noted. We understand how this could lead to delays with the elevator, and we'll explore ways to better manage this for our guests. We hope to have the opportunity to welcome you back in the future and offer you an even better experience. kind regards Andrompeda team
Dear Christine, Thank you very much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our breakfast, the spacious and clean room, the comfortable bed, our friendly housekeeping staff, and the we… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWe had a Junior Suite with sea view. Great room and exceptional view! 😍 The receptionist Hanae was amazingly friendly and welcomed us in the best way possible. 🥰 Breakfast was exceptional as well! 👍👍
Dear mss. Birgit, Thank you so much for your kind words! We're thrilled to hear you enjoyed your Junior Suite and the beautiful sea view — it truly is something special. It's wonderful to know that Hanae made you feel so welcome; we'll be sure to share your compliments with her. We're also delighted that our breakfast met your expectations. We hope to welcome you back again soon for another great stay! Kind regards Team Andromeda
Dear mss. Birgit, Thank you so much for your kind words! We're thrilled to hear you enjoyed your Junior Suite and the beautiful sea view — it truly is something special. It's wonderful to know that Hanae made you feel so welcome; we'll b… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation, pool and spa facilities, helpful and friendly staff.
Nothing. Booked a sea view but without balcony. Next time will go for the balcony.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBright and clean
Limited vegan pastries and cakes at breakfast and none at 4pm cake events As sand from beach on floor it would be good to have hoover daily but rest or cleaning was perfect
Dear miss Monika Thank you so much for taking the time to share your experience with us. We’re very happy to hear that you found your stay comfortable and convenient, and especially that our team made a positive impression — your kind words mean a lot to us! We also appreciate your honest feedback regarding the limited vegan options and the sand issue. We understand how important dietary variety is, and we’re currently exploring the possibility of adding more vegan pastries and cakes to both breakfast and our afternoon offering. Your comment gives us helpful insight to improve. As for the sand, we’re glad to hear the rest of the cleaning met your expectations. We'll certainly look into how we can improve daily floor cleaning, especially during the beach season. We hope to welcome you again in the future — and hopefully with a few extra vegan treats next time! Warm regards, Team Andromeda
Dear miss Monika Thank you so much for taking the time to share your experience with us. We’re very happy to hear that you found your stay comfortable and convenient, and especially that our team made a positive impression — your kind wor… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewPool was wonderful, breakfast absolutely amazing and staff was professional and always hardworking.
Could have better outdoor heating options in he outdoor bar area
Dear Robyn, Thank you very much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our pool, appreciated the breakfast, and felt well taken care of by our hardworking team — that truly means a lot to us. We also appreciate your constructive feedback regarding the outdoor heating at the bar area. Your comment is very valuable, and we will certainly take it into consideration as we look for ways to further improve our guests’ comfort and overall experience. We hope to welcome you back again soon for another relaxing and enjoyable stay. Warm regards, C-Team Andromeda
Dear Robyn, Thank you very much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our pool, appreciated the breakfast, and felt well taken care of by our hardworking team… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewNice and quiet room. Friendly staff. Delicious breakfast. We had a great stay.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNext to the beach Big family room
Not clean at all Dusty Toilet 🤢 Shower had shampoo overall the wall
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe location near the coast was perfect. The wellness center was perfect for relaxation.
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Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewAs a returning customer my room far excelled my expectations! It is the 1st time to Andromeda without my husband who passed away 2 yrears ago to Covid. I only booked a junior suite with sea view but my beautiful 605 room was enormous for just me! Your house keepng girls, reception and breakfast staff were so lovely as they realised I was on my own. Thank you and I'll be back soon! Dr Joanna Hill' , UK
N/A All perfect
Reviewed: 11 June 2025 · Stayed in March 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewAmazing breakfast with many options of food and drinks. The time window for the breakfast is longer than other hotels I've been to, which gives you the possibility of enjoying the morning without rush. The wellness facilities are stunning, there are time slots for families and for adults-only. Outstanding room with sea-view, you can see the whole coast and the room has plenty of space.
The toilet was smelly even after cleaning. Rooms' sound insulation is not the best.
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewRoom with the sea view
Noise until late from the beach bar , bread from the braekfast too dry and too crowded place .. the quality could have been better for the amount we have paid
We’re pleased to hear that you enjoyed the beautiful sea view from your room — it’s certainly one of the highlights of staying with us. We’re sorry to learn that aspects of your experience did not meet your expectations. Please accept our apologies for the noise coming from the beach bar; while we do our best to ensure a peaceful stay, the lively beachfront atmosphere can sometimes cause disturbances, especially during busy periods. We will continue working with local partners to minimize this impact. Regarding breakfast, we appreciate your comments about the bread and the overall experience. We are continuously working to improve both the quality and flow of our breakfast service, especially during peak times. Your feedback will help us in doing so.
We’re pleased to hear that you enjoyed the beautiful sea view from your room — it’s certainly one of the highlights of staying with us. We’re sorry to learn that aspects of your experience did not meet your expectations. Please accept our … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewEverything was fantastic❤️
Parking was full
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewAmazing hotel ...amazing breakfast...amazing employed l...all simples the best.
The room so imaculate.
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewExcellent location right by the beachfront with easy access to bars, cafes, restaurants. The room was large and comfortable for a couple. The breakfast was good with a lot of options.
If you're booking this hotel for its wellness and pool area, think twice. A key reason we chose this property was the advertised adult-only hours meant to provide a peaceful, relaxing environment. In reality, those hours were not enforced. During our stay, the wellness area was chaotic—children running, screaming, fighting, jumping and diving despite posted adult-only times. It felt more like a water park than a wellness retreat. We raised the issue with the front desk and followed up in writing. While the hotel acknowledged the problem and apologized, no action was taken. Staff never appeared to monitor the area, and many guests seeking relaxation were visibly frustrated or left early. If you're a couple, solo traveler, or anyone seeking tranquility, this is not the place for you. Based on similar feedback from other guests here in this platform, this is a recurring issue. The hotel should either enforce its policies or stop promoting adult-only hours altogether.
Dear Thiago, Thank you for taking the time to share your detailed feedback with us. We truly appreciate your positive comments about our excellent location, the comfort of your room, and the variety of options at breakfast. We are, however, very sorry to hear that your experience at the wellness area did not meet your expectations. We deeply regret that the advertised adult-only hours were not enforced during your stay, as we understand how important it is to provide a peaceful and relaxing environment for all our guests. We sincerely apologize for the disturbance you experienced and the lack of action taken following your complaint. Please be assured that we take your feedback seriously. We are reviewing our policies and procedures to ensure that the wellness area is monitored more closely in the future, particularly during adult-only hours. We want to make sure that all guests seeking tranquility can enjoy the peaceful retreat they expect from our hotel. We sincerely appreciate your feedback, as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Kind regards, Reception Andromeda Hotel
Dear Thiago, Thank you for taking the time to share your detailed feedback with us. We truly appreciate your positive comments about our excellent location, the comfort of your room, and the variety of options at breakfast. We are, howeve… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe view is amazing
The hotel doesn't have a restaurant...also, you have to book your parking spot in advance, otherwise it might be tricky to find a spot at the Kursaal parking which is nearby
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified review