Reviews of Azur en Ardenne 4 stars
Rue de la Jastrée 31, 6940 Durbuy, Belgium
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewclean, quiet and calm
We are not happy with the time restrictions for children. Very strange hours were chosen so that children cannot swim
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified review1. Bathroom is spacious 2. Room was neat 3. Swimming pool, jacuzzi and sauna facilities 4. Lot of outdoor space
For the amount they charge 1. Coffe/tea station tea cups were not refilled. We made tea one day the next day cleaning staff dint even place new ones 2. The room has fine dust. If u are someone with dust allergy, be careful. 3. Swimming pool water needs cleaning. 4. We were told its "wellness centre" so kids are not allowed after a certain time considering they will make noise. What we observed for 3 days was that the adults who came were talking loud and shouting.. the wellness aspect is out of the window. 5. May be good for couples, family with kids consider other options if possible.
Dear, Thank you for sharing your feedback. We are pleased to read that you appreciated the spacious bathroom, neat room, our wellness facilities and the outdoor space. At arrival, coffee and tea are provided in the room. Should you wish additional coffee or tea during your stay, you are always welcome to order these at the bar. If you experience any issues in the wellness area, please do not hesitate to contact the reception directly via the phone available in the wellness or at the front desk, and we will be happy to assist you. We value your comments and will take them into consideration to further improve our services. We hope to have the pleasure of welcoming you again. Kind regards,
Dear, Thank you for sharing your feedback. We are pleased to read that you appreciated the spacious bathroom, neat room, our wellness facilities and the outdoor space. At arrival, coffee and tea are provided in the room. Should you wish a… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe view was amazing, parking was easy, the beds were very comfy and it was very clean in both the bedroom and bathroom!
Our steak could’ve been a little more flavourful but the dinner overall was nice!
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewI liked the location
Cleanliness of the room was not great, also jacuzzi and the pool were quite busy due to I guess school holidays
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewless vegan or vegetarian options in breakfast buffet, apart from that everything was fine
lack of vegan options in the menu
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewCleanliness, swimming pool, friendly , upgraded. Etc etc
There wasn’t anything , perhaps except not keen on too fussy menu but then we are English!
Dear, We warmly thank you for your excellent review and perfect rating. Kind regards,
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewFantastic location, clean facilities, comfortable rooms, incredible breakfast spread.
Dear, Thank you very much for your wonderful feedback. Kind regards,
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect
It can be maximum a three stars hotel! Very small and dirty room with a tiny window, smell was bad! And at the reception the guy was talking with phone while I was staying there for like 10 minutes! Breakfast was standard but rather boring!
Dear guest, Thank you for your feedback. We’re sorry the room did not meet your expectations. However, we usually receive a lot of praise for our breakfast buffet, which is very extensive and offers a wide variety of choices. We hope to welcome you again in the future. Kind regards,
Dear guest, Thank you for your feedback. We’re sorry the room did not meet your expectations. However, we usually receive a lot of praise for our breakfast buffet, which is very extensive and offers a wide variety of choices. We hope to we… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe place overall is great with a great location and is very easy to get there even without a car. the breakfast and the dinner were very good too. very clean place
Some of the staff members at the front desk gave us the impression that we were not welcome there , never understood the reason .
Dear, Thank you very much for your wonderful 10/10 rating. We’re sorry to hear that you had an unpleasant experience with some of our reception staff. While we usually receive very positive feedback about the team, we truly appreciate your comment and will be sure to pass it on to the reception manager. Kind regards,
Dear, Thank you very much for your wonderful 10/10 rating. We’re sorry to hear that you had an unpleasant experience with some of our reception staff. While we usually receive very positive feedback about the team, we truly appreciate… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWellness
Hey was perfect, vriendelijk & service medewerkers. Top!
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe upgraded room
The room wasn’t ready at check in. We had to wait 45 minutes in motorcycle gear in 35 degree heat. In the end we had to complain which got us another room. They could of done this within the first ten minutes
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewNice and clean rooms. Warm welcome, very friendly and helpful staff. And has an excellent restaurant, we had a nice dinner there. Good wine list at very reasonable prices.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewComfortable holiday rooms, very nice restaurant, ok spa
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewGreat room, great food, great view
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLovely outside dining area fabulous views of countryside. Booked half board and food was exceptional quality. Our waiter Cedric was so helpful and brought us an English menu. Room was clean and spacious.
didn’t like the paper cups provided for tea and coffee in the room. Sofas uncomfortable in outside bar area and left marks on my husbands back.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewHigh level room with good airco. Good restaurant. Friendly staff. Nice swimming pool. Was even allowed to park my motorbike in the bike shed at the back.
Pity they don't accept dogs, otherwise i would be back next week.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewExcellent facilities. Very clean. Excellent range of food and drink.
Perhaps some slippers to go with the dressing gowns for those who by travelled with spa centre footwear!
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewDinner and breakfast were both excellent particularly the locally cured smoked salmon.
Nothing
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewNice garden where you can lie on sunbeds. Very friendly staff and good food. Rooms were clean.
The spa area was a little disappointing. Kids running around, also in the areas that are only meant for ages above 16 years, and very noisy.
Thank you very much for your feedback. We are delighted that you enjoyed our garden, the friendliness of our team, the quality of our meals and the cleanliness of our rooms. Concerning the wellness area, we are sorry that your experience did not live up to your expectations. Please do not hesitate to report any concerns directly to us on site. Kind reagards,
Thank you very much for your feedback. We are delighted that you enjoyed our garden, the friendliness of our team, the quality of our meals and the cleanliness of our rooms. Concerning the wellness area, we are sorry that your experience … Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe location is great, quite and it have a nice green surrounding. We went into the spa when it was quite, so we got all the space for our self. The staff was very helpful & friendly.
The room can bit noisy from the other (loudly) guest.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified review