Reviews of Botanic Sanctuary Antwerp - The Leading Hotels of the World 5 stars
26 Leopoldstraat, Antwerp District, 2000 Antwerp, Belgium
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI booked Botanic Sanctuary expecting a peaceful city escape, but instead got woken up at 5:45 am by trash collection right outside my window. The trucks kept coming every 30 minutes until around 10am, making it impossible to sleep. For a hotel that sells itself as a “getaway in the city,” this is both ironic and unacceptable, especially given the price point. The spa is no better. It’s marketed as serene, but in reality it feels like a chaotic, overcrowded bazaar. There’s no sense of calm or organization, and certainly nothing “sanctuary-like” about it. Overall, the name Botanic Sanctuary couldn’t be further from the experience. Between the noise, the lack of rest, and the disorganized spa, the stay was absolutely not worth the money.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLocation was fantastic. Food very good and bar and spice nice.
We were charged twice on checkout which we raised at the time but was told without doubt only one payment was taken. Being nearly £9000 this was annoying in itself but worse was how long it took to resolve. Several messages.
Dear Mr. Sian, Thank you for staying at Botanic Sanctuary Antwerp and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location, the food, and the bar. It is indeed correct that the release of the authorisation took longer than usual, and we offer our sincere apologies for this. We understand that, especially considering the amount, this must have been very inconvenient for you. We have since taken measures to ensure that such matters are handled more promptly in the future. We hope to have the pleasure of welcoming you back in the future. Yours sincerely, Stefan van Geleen Duty Manager
Dear Mr. Sian, Thank you for staying at Botanic Sanctuary Antwerp and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location, the food, and the bar. It is indeed correct that the relea… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewVery nice place
Dear Mr. Paul Thank you for choosing to stay at Botanic Sanctuary Antwerp and for taking the time to share your experience with us. We are delighted to read that you had an enjoyable stay. We look forward to welcoming you back in the future. Yours Sincerely, Stefan van Geleen Duty Manager
Dear Mr. Paul Thank you for choosing to stay at Botanic Sanctuary Antwerp and for taking the time to share your experience with us. We are delighted to read that you had an enjoyable stay. We look forward to welcoming you back in the fut… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewGood breakfast with excellent service from the staffs of the hotel. Hotel location is wonderful as it is within walking distance to food, shopping and transportation hub in Antwerp.
A place for car park would have made it more lovelier. Other than that, no other comments on this part.
Dear Gary, Thank you very much for your kind feedback. We’re delighted to read that you enjoyed our breakfast and experienced such excellent service from our team. Regarding your comment on parking, we’re pleased to share that we do offer both valet parking and the option for guests to park their car themselves, should they prefer. We’ll be happy to assist with either option during a future visit. We look forward to welcoming you back to Botanic Sanctuary Antwerp. Warm regards, Floor Struycken Front Office Manager Botanic Sanctuary Antwerp
Dear Gary, Thank you very much for your kind feedback. We’re delighted to read that you enjoyed our breakfast and experienced such excellent service from our team. Regarding your comment on parking, we’re pleased to share that we do off… Show more
Reviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewBistro’s Henri Fabulous service excellent food Very good how the waiter makes one bottle of wine during the entire dinner
Entrance with the car very congested
Dear Ronald, Thank you very much for your kind feedback about your experience with us. We are delighted to read that you had an enjoyable visit. Your feedback is truly valuable to us. Our main goal is to create lasting and beautiful memories for our guests, and we are pleased to know we succeeded in doing so. We look forward to welcoming you back to Botanic Sanctuary Antwerp in the future. Kind regards, Stefan van Geleen Duty Manager
Dear Ronald, Thank you very much for your kind feedback about your experience with us. We are delighted to read that you had an enjoyable visit. Your feedback is truly valuable to us. Our main goal is to create lasting and beautiful memor… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewExcellent in any respect
Dear Janet, Thank you very much for taking the time to share your experience with us. We are delighted to read that you enjoyed your stay, and we sincerely hope to have the pleasure of welcoming you back in the near future. Kind regards, Stefan van Geleen Duty Manager
Dear Janet, Thank you very much for taking the time to share your experience with us. We are delighted to read that you enjoyed your stay, and we sincerely hope to have the pleasure of welcoming you back in the near future. Kind regards, … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe service was exemplary
Dear Jill, Thank you very much for taking the time to share your positive experience with us. We are delighted to hear that you appreciated the service in our hotel and that you enjoyed your stay. We look forward to welcoming you again in the near future. Kind regards, Stefan van Geleen Duty Manager
Dear Jill, Thank you very much for taking the time to share your positive experience with us. We are delighted to hear that you appreciated the service in our hotel and that you enjoyed your stay. We look forward to welcoming you again in… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewFriendly, accommodating and professional staff, fabulous cuisine, convenient location and very comfortable & special property.
Dear Robert, Thank you very much for your kind words and for taking the time to share your experience. It is truly rewarding to learn that your stay with us was such a positive one. We look forward to welcoming you back to Botanic Sanctuary Antwerp in the near future. Warm regards, Floor Struycken Front Office Manager Botanic Sanctuary Antwerp
Dear Robert, Thank you very much for your kind words and for taking the time to share your experience. It is truly rewarding to learn that your stay with us was such a positive one. We look forward to welcoming you back to Botanic Sanctu… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewSpa, Room and Breakfast!
Nothing
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewBreakfast was first class
The only comment would be the food in the bar, although excellent, could have been simpler. We found the flavours were rich, with foam and not so much to our liking. .
Dear Debra, Thank you so much for your kind review and for awarding us five stars, we truly appreciate it. We’re delighted to hear you enjoyed your stay and found the overall experience excellent. Your feedback regarding the food in our bar is equally valuable to us. Please rest assured that we will share your comments with our culinary team, as we are always seeking ways to improve and better tailor our offerings to our guests’ preferences. It was a pleasure having you with us, and we hope to welcome you back again soon. Warm regards, Floor Struycken Front Office Manager Botanic Sanctuary Antwerp
Dear Debra, Thank you so much for your kind review and for awarding us five stars, we truly appreciate it. We’re delighted to hear you enjoyed your stay and found the overall experience excellent. Your feedback regarding the food in our b… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewBeautifully restored historical buildings. Master design. Fully deserves the 5+ stars rating.
Nothing
Dear Mr. Philip, Thank you sincerely for your wonderful words and for taking the time to share your experience at Botanic Sanctuary Antwerp. We are truly honoured by your description, and delighted to hear that the restoration of our historic buildings and the overall design made such a lasting impression. It was a pleasure to have you with us, and we look forward to welcoming you back for another exceptional stay. Warm regards, Floor Struycken Front Office Manager Botanic Sanctuary Antwerp
Dear Mr. Philip, Thank you sincerely for your wonderful words and for taking the time to share your experience at Botanic Sanctuary Antwerp. We are truly honoured by your description, and delighted to hear that the restoration of our hist… Show more
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewLovely hotel, a beautiful zen sanctuary to escape after a day in the city. Very helpful staff, and a wonderful breakfast.
An unfortunate foul smell in the sinks after emptying the bath. Limited room service menu especially for vegetarians.
Dear Guest, Thank you for your positive feedback regarding our hotel, staff, and breakfast. We are pleased to know you enjoyed the tranquil environment. Please accept our apologies for the plumbing issue and the limited vegetarian options on our room service menu. Your comments have been forwarded to the relevant departments for immediate attention and future improvement. We look forward to welcoming you again for an enhanced stay. Warm regards, Floor Struycken Front Office Manager Botanic Sanctuary Antwerp
Dear Guest, Thank you for your positive feedback regarding our hotel, staff, and breakfast. We are pleased to know you enjoyed the tranquil environment. Please accept our apologies for the plumbing issue and the limited vegetarian options… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe place is amazing, quiet, cozy and comfortable. Breakfast, while expensive, is a must try. The SPA is a must aslo.
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewJust about everything.
Nothing.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewPretty much everything! Amazing hotel, amazing staff, food was spectacular, location is perfect. Certainly one of the best places we have stayed.
Nothing here.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified review