8.7

Reviews of Hotel Melba 4 stars

Avenue Mathieu, 49-51, 6600 Bastogne, Belgium

  • Saleha

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Call

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Great location. Parking was easy. Clean and nice.

    Beds were just a sheet on a twin mattresses. Not very comfortable there.

    Property response:

    Thank you for sharing your experience. We are delighted that you enjoyed the location, cleanliness, and ease of parking. We have taken note of your comment regarding the bedding so that we can improve the comfort of our rooms. We look forward to welcoming you back. The Melba Hotel team

    Thank you for sharing your experience. We are delighted that you enjoyed the location, cleanliness, and ease of parking. We have taken note of your comment regarding the bedding so that we can improve the comfort of our rooms. We look forw… Show more

    Hotel Melba
    31 August 2025
  • Benjamin

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    A very comfortable room with a nice deck. Great breakfast as well.

    Property response:

    Thank you very much for your positive feedback. We are delighted that you enjoyed the comfort of the room with terrace and our breakfast. We look forward to welcoming you back! The team at Hotel Melba

    Hotel Melba
    30 August 2025
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  • Sandra

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Good location and good parking. Breakfast was included and had good variety. It also has a great patio.

    Only portable air conditioning and was very hot in the room.

    Property response:

    Thank you for your review! We are delighted that you enjoyed our location, parking, varied breakfast, and large patio. We have taken note of your comment regarding the portable air conditioning, especially during periods of high heat, and will consider solutions to improve the comfort of our rooms. We look forward to welcoming you back! The Melba Hotel team

    Thank you for your review! We are delighted that you enjoyed our location, parking, varied breakfast, and large patio. We have taken note of your comment regarding the portable air conditioning, especially during periods of high heat, and w… Show more

    Hotel Melba
    29 August 2025
  • Sharon

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Excellent location to town center and restaurants Friendly town Tourists so busy but safe Breakfast was excellent staff fluent in English and super clean and friendly

    N/A

    Property response:

    Thank you very much for your positive review. We are delighted that you enjoyed our location, the warm welcome in Bastogne, and the quality of our breakfast and service. We look forward to welcoming you back for your next stay! The Melba Hotel team

    Thank you very much for your positive review. We are delighted that you enjoyed our location, the warm welcome in Bastogne, and the quality of our breakfast and service. We look forward to welcoming you back for your next stay! The Melba H… Show more

    Hotel Melba
    29 August 2025
  • Keith

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Pleasant welcoming vibe ! Good facilities

    Property response:

    Thank you very much for your warm feedback. We are delighted that you enjoyed the welcoming atmosphere and our facilities. We look forward to welcoming you back! The Melba Hotel team

    Hotel Melba
    29 August 2025
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  • Martyn

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Location was excellent, parking was easy.

    No air-con room was very hot

    Property response:

    Thank you for sharing your opinion. We are delighted that you enjoyed our location and the ease of parking. We understand that the lack of air conditioning may have made your stay less comfortable during the hot weather. We provide fans in the rooms and are considering additional solutions to improve the comfort of our guests. We look forward to welcoming you back! The Melba Hotel team

    Thank you for sharing your opinion. We are delighted that you enjoyed our location and the ease of parking. We understand that the lack of air conditioning may have made your stay less comfortable during the hot weather. We provide fans in … Show more

    Hotel Melba
    29 August 2025
  • Michael

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Blue1964

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Perfect location. Staff at the top. Very varied breakfast

    almost eveything was perfect

    Property response:

    Thank you very much for your feedback! We are delighted that the location, the welcome from our team and the breakfast contributed to making your stay enjoyable. We are very pleased to hear from you. We look forward to seeing you again! The Melba Hotel team

    Thank you very much for your feedback! We are delighted that the location, the welcome from our team and the breakfast contributed to making your stay enjoyable. We are very pleased to hear from you. We look forward to seeing you again! … Show more

    Hotel Melba
    25 August 2025
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  • Beat

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Perfect location, big room, parking

    The shower is a joke. No chance to take a shower without flooding the bathroom. Also not possible to hang the hose to the wall.

    Property response:

    Thank you for your feedback. We are delighted that you were satisfied with the location, the room and the parking. We have taken note of your comment about the shower and sincerely apologise for this. Improvements are planned to make this more comfortable for your future stays. We look forward to welcoming you back to the Hotel Melba to discover the improvements. The Melba Hotel team

    Thank you for your feedback. We are delighted that you were satisfied with the location, the room and the parking. We have taken note of your comment about the shower and sincerely apologise for this. Improvements are planned to make this m… Show more

    Hotel Melba
    25 August 2025
  • Dean

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Great friendly staff Large room well equiped - Brilliant onsite restaurant serving good high Mexican food - Ample Parking - Good breakfast and variety

    Air con would have been better - Room was rather Hot - Did provide 2 fans though so slept ok - But maybe a consideration if you are heat sensitive and in a hot period

    Property response:

    Thank you for your positive feedback! We are delighted that you enjoyed the spacious and well-equipped room, our Mexican restaurant, the large car park and the variety of breakfast options. Regarding the heat, we understand your comment and are doing our best to provide comfort with the fans available. Your feedback is valuable and will be taken into account for the future. We hope to see you again soon, The Melba Hotel Team

    Thank you for your positive feedback! We are delighted that you enjoyed the spacious and well-equipped room, our Mexican restaurant, the large car park and the variety of breakfast options. Regarding the heat, we understand your comment and… Show more

    Hotel Melba
    23 August 2025
  • Kathrine

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff, lovely greeting, clean room, great bed so comfortable, fabulous breakfast, amazing location. Wish we could have stayed longer.

    Nothing

    Property response:

    Thank you so much for your wonderful feedback! We are delighted that you enjoyed the welcome, the comfort of the room and our breakfast. Your enthusiasm means a lot to us. We hope you will be able to come back for a longer stay so that you can enjoy our hotel and the region even more. The Melba Hotel team

    Thank you so much for your wonderful feedback! We are delighted that you enjoyed the welcome, the comfort of the room and our breakfast. Your enthusiasm means a lot to us. We hope you will be able to come back for a longer stay so that you … Show more

    Hotel Melba
    16 August 2025
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  • Lee

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Sarah

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Very clean and comfortable

    Breakfast was a bit limited.

    Property response:

    Thank you for your comment. We are delighted that you found the hotel clean and comfortable. We will take your comment about breakfast into account so that we can continue to improve our services. We look forward to welcoming you back. The Melba Hotel team

    Thank you for your comment. We are delighted that you found the hotel clean and comfortable. We will take your comment about breakfast into account so that we can continue to improve our services. We look forward to welcoming you back. The… Show more

    Hotel Melba
    15 August 2025
  • Nadia

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    For what you pay, you'll get a clean, reliable hotel in a great location with good staff. A bit traditional, sure—but in a good way.

    It may have a bit of old-building character (and smell).

    Property response:

    Thank you for your kind words and for highlighting our cleanliness, reliable service, and excellent location — we truly appreciate it. We’re glad you enjoyed the traditional charm of our hotel. Regarding your mention of a “smell,” we’re a bit surprised, as this isn’t something we typically hear from guests. Our housekeeping team takes great care to ensure all areas are fresh and well-maintained, but we’ll certainly look into it to ensure everything is up to our usual standards. We hope to welcome you back soon for another pleasant stay! Warm regards, The Hotel Melba Team

    Thank you for your kind words and for highlighting our cleanliness, reliable service, and excellent location — we truly appreciate it. We’re glad you enjoyed the traditional charm of our hotel. Regarding your mention of a “smell,” we’re a … Show more

    Hotel Melba
    13 August 2025
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  • Shonan

    Reviewed: 10 August 2025 · Stayed in June 2025

    Verified review

    Spacious clean room. Breakfast was excellent.

    The hotel seemed to prefer web-check in by guests. They sent me messages to do so many times... Very annoying... This is a relatively small hotel in a local town. Why web-check in necessary?Check-in was manually completed at reception in 2 minutes.

    Property response:

    Thank you for your feedback and for highlighting the spacious room and excellent breakfast — we’re glad those aspects of your stay met your expectations. We sincerely apologize for the repeated messages regarding online check-in. It’s not our intention to pressure guests, and we understand how this may have felt intrusive. We’ve recently implemented a new system that automatically sends these reminders, and we’re still fine-tuning it to better suit our guests’ preferences. Of course, traditional check-in at reception remains fully available and usually takes just a couple of minutes, as you experienced. We appreciate your understanding and hope to welcome you again soon. Warm regards, The Hotel Melba Team

    Thank you for your feedback and for highlighting the spacious room and excellent breakfast — we’re glad those aspects of your stay met your expectations. We sincerely apologize for the repeated messages regarding online check-in. It’s not … Show more

    Hotel Melba
    13 August 2025
  • Ian

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Situation, design, friendly atmosphere

    No bar or restaurant open. Trouble with electronic room keys

    Property response:

    Thank you for sharing your experience with us. We're glad to hear you appreciated our location, design, and the friendly atmosphere — those are things we’re proud to offer. We’re sorry to learn about the inconvenience with the electronic room keys and the unavailability of our bar and restaurant during your stay. Your feedback is very valuable, and we’ll certainly look into these points to improve the guest experience. We hope to have the opportunity to welcome you again and make your next stay truly worthwhile. Warm regards, The Melba team.

    Thank you for sharing your experience with us. We're glad to hear you appreciated our location, design, and the friendly atmosphere — those are things we’re proud to offer. We’re sorry to learn about the inconvenience with the electron… Show more

    Hotel Melba
    13 August 2025
  • Mervyn

    Reviewed: 10 August 2025 · Stayed in June 2025

    Verified review

    Loved it..central location with good parking and the suite on the top floor is excellent.

    Property response:

    Thank you for your lovely feedback! We're so pleased to hear that you enjoyed your stay — especially the suite on the top floor. It's great to know our central location and convenient parking added to your experience. We truly appreciate your kind words and hope to welcome you back to Hotel Melba in the future! Warm regards, The Hotel Melba Team

    Thank you for your lovely feedback! We're so pleased to hear that you enjoyed your stay — especially the suite on the top floor. It's great to know our central location and convenient parking added to your experience. We truly appr… Show more

    Hotel Melba
    13 August 2025
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  • Les

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Location

    Property response:

    Thank you so much for your kind review! I'm really glad I could assist you — it was a pleasure speaking with you. On behalf of the entire Hotel Melba team, we're delighted that you enjoyed your stay and appreciated our service and location. We hope to welcome you back again soon! Warm regards, The Melba team

    Thank you so much for your kind review! I'm really glad I could assist you — it was a pleasure speaking with you. On behalf of the entire Hotel Melba team, we're delighted that you enjoyed your stay and appreciated our service and l… Show more

    Hotel Melba
    13 August 2025
  • Norman

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was good ,hotel was clean and comfortable. Staff were friendly.

    Couldn’t fault anything

    Property response:

    Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay — from the clean and comfortable rooms to the friendly staff and satisfying breakfast. It’s fantastic to know our location served you well for visiting Bastogne’s museums, and we truly appreciate your kind words. “Couldn't fault anything” is the kind of compliment that makes our day! We hope to welcome you back again soon. Warm regards, The Hotel Melba Team

    Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay — from the clean and comfortable rooms to the friendly staff and satisfying breakfast. It’s fantastic to know our location served you wel… Show more

    Hotel Melba
    13 August 2025
  • Charles

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Front desk staff on arrival was very efficient and friendly

    no central A/C

    Property response:

    Thank you for taking the time to share your experience with us. We're very pleased to hear that you appreciated our location, the comfort of your room, and the friendliness of our staff—especially the warm welcome from our front desk team. We also appreciate your comment regarding the absence of central air conditioning. While our building does not have a centralized system, we do provide individual solutions to ensure our guests' comfort, and we're always looking for ways to improve. We hope to have the pleasure of welcoming you again soon! Kind regards, The Melba team

    Thank you for taking the time to share your experience with us. We're very pleased to hear that you appreciated our location, the comfort of your room, and the friendliness of our staff—especially the warm welcome from our front desk te… Show more

    Hotel Melba
    13 August 2025
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  • Sharon

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Great location. Excellent food. Very friendly staff.

    It was all good

    Property response:

    Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our location, the food, and the friendliness of our staff. It’s wonderful to know that everything met your expectations. We truly appreciate your visit and hope to welcome you back to Hotel Melba very soon! Warm regards, The Melba Team

    Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our location, the food, and the friendliness of our staff. It’s wonderful to know that everything met your expectations. We truly appreciate your visit … Show more

    Hotel Melba
    13 August 2025
  • Robert

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The whole experience was easy, the staff were polite and helpful. Close to everything.

    Nothing

    Property response:

    Thank you very much for your review! We are delighted that you enjoyed your stay and that our staff were able to assist you with courtesy. Our central location does indeed make it easy to access all attractions. We look forward to seeing you again soon! The Melba Hotel team

    Thank you very much for your review! We are delighted that you enjoyed your stay and that our staff were able to assist you with courtesy. Our central location does indeed make it easy to access all attractions. We look forward to seeing yo… Show more

    Hotel Melba
    8 August 2025
  • Hare

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Quiet location but very central

    Small bathroom

    Property response:

    Thank you for your feedback! We are delighted that you enjoyed our quiet yet central location. Regarding the bathroom, we understand that its size may have seemed a little small; please feel free to let us know your preferences during your next stay, and we will be happy to offer you a room with a more spacious bathroom. We look forward to welcoming you back! The Melba Hotel team

    Thank you for your feedback! We are delighted that you enjoyed our quiet yet central location. Regarding the bathroom, we understand that its size may have seemed a little small; please feel free to let us know your preferences during your … Show more

    Hotel Melba
    8 August 2025
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  • Melissa

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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