Nothing

Lovely staff, excellent location and very good garage parking.

Stayed in August 2025

Breakfast was great

Stayed in August 2025

There is no elevator so be careful with heavy luggage, we were luckily on the first floor and were travelling with smaller luggage bags. Nothing else to note.

Location is excellent - 5 minute walk and you are the centre of the old city. If parking at the hotel is full, there is nearby public parking that was amazing (we used that one). Breakfast included pastries, fruits and yoghurt - really good value for the cost. Rooms were spacious and facilities had everything we needed. Excellent for a weekend stay to explore Ghent further. Also the hostess was very friendly and informative about Ghent, provided us with a map and explained where all the key highlights are and recommended a walking route - really appreciated that!

Stayed in August 2025

Big room.

Stayed in August 2025

Steep steps for old legs!

Great location. Enthusiastic helpful and friendly staff. Secure garage parking on site. Very good breakfast. Spacious room.

Stayed in August 2025

Room was a bit cosy.

Friendly, helpful staff. Great breakfast. Good location.

Stayed in July 2025

Our window view wasn’t great and it appeared to be over a smoking area.

The location, friendly, helpful staff, nice breakfast.

Stayed in July 2025

The noise outside late into the night was horrendous. Many songs being sang, lots of screaming shouting until 5am. Felt like it was in the room with us. It woke my husband and teenager who sleep through anything so it must of been bad. Hotel itself good but the noise was horrendous.

Plenty of space. Good location Clean Comfy beds

Stayed in July 2025

Nothing negative at all.

The location was fantastic and the staff couldn’t do enough to help you. The breakfast choice was amazing - so much choice and fresh everyday.

Stayed in July 2025

Space for a family room

Stayed in July 2025

I parked my motorcycle at the back on the advice of the staff and in the morning got charged 29 euros!! There are no signs saying you will be charged and the staff do not tell you. I could have parked outside for free

Clean well located nice bed

Stayed in July 2025

Felt dated - needs a refresh.

Well situated a short walk from the centre. Clean & good room. Great breakfast. Very friendly staff & garage parking (pre booked)

Stayed in June 2025

There was no light in the shower and no mini-fridge in the room unfortunately. We would have really liked a fridge with some bottled water. They also charged my card before I arrived which wasn't supposed to happen- we wanted to pay with another card and only used mine to reserve the booking. What we REALLY didn't like was that the reception is not occupied 24/7. There was a fire alarm activated once at 3am and luckily one of the employees sleeps at the hotel so she could react, but it still took about 20 minutes to shut it off. It happened again the next day around 9am and since NOBODY was working there, it took almost an hour to stop it. We called the emergency services and the emergency number listed on our key cards. It was due to a leak and a faulty sensor. The whole time we had to wait outside. This was obviously not a very nice experience and highlighted how important it is to always have the reception occupied! For this reason, I'm not sure I would stay there again, especially because it is a safety concern. It's unfortunate because otherwise we really enjoyed ourselves.

The rooms were spacious and comfortable. There was also an AC unit! The staff was friendly and the breakfast was good with a lot of options. The location was also great.

Stayed in June 2025

wifi very weak

The location is very good, walking distance to restaurants, shopping and attractions. My room was medium sized with a good size bathroom, both very clean. Air condition was perfect but wifi was very weak in my room with a lot of disconnections. Breakfast was good. The staff were very friendly and welcoming and always available to help.

Stayed in June 2025

Interior could do with a freshen up. Lots of scuffs, needs repainting.

Excellent choice of continental breakfast. Lots of fresh fruit and different breads and buns. Very central. Main squres 5 minutes walk away. Secure parking for motorcycle at extra cost.

Stayed in June 2025

Our room was at the front overlooking a junction that was very noisy on the Friday night; Saturday was better!

Very helpful staff, secure storage for our bikes, easy walk into the centre of town, good breakfast.

Stayed in June 2025

The overall impression was that the hotel needs some internal work. Fresh carpets and paint. No lift to the upper floors.

I picked this hotel because it had secure parking for our motorcycles. The hotel has three garages where they could be parked safely. The room was functional but I must say that my bed and pillow were very comfortable indeed. Our bedroom, 6, was clean and fairly modern with a decent bathroom and shower No view from our window. Breakfast was the usual European self serve.

Stayed in June 2025

Nothing.

Good location, helpful staff, good links to Gent St Pieters station (55 bus), comfortable bed and decent shower. Good value for money.

Stayed in June 2025

The location was good. Clean and spacious. The bed was a bit saggy but on the whole was good.

Stayed in June 2025

Good location, quiet place

Stayed in June 2025

Traveling with teenagers who might have been happier with a less continental breakfast.

Very friendly, helpful staff

Stayed in June 2025

Window view not very good, elderly furniture

Very central location, very polite and active personal

Stayed in April 2025

Location was close to everything. Staff were very friendly and instructions were very clear and helpful.

Stayed in May 2025

No issues

Great location. Clean rooms and very friendly staff

Stayed in May 2025