Reviews of Le Chateau de Namur 4 stars
Avenue de l'Ermitage, 1, 5000 Namur, Belgium
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Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location, beautiful chateau and the restaurant was fantastic
Nothing
Dear Mark, Many thanks to you for sharing your experience at Chateau De Namur. We’re thrilled you enjoyed your time at Château de Namur. It’s wonderful to hear you appreciated our picturesque setting overlooking Namur’s valleys, the historic charm of our architecture, and the culinary creations from our trainee chefs. Our team takes pride in maintaining this unique heritage while offering memorable dining experiences in our demonstration restaurant. It would be a pleasure to welcome you back in the future. Kind regards, Cédric VANDERVAEREN, Manager
Dear Mark, Many thanks to you for sharing your experience at Chateau De Namur. We’re thrilled you enjoyed your time at Château de Namur. It’s wonderful to hear you appreciated our picturesque setting overlooking Namur’s valleys, the histo… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewService at the restaurant was good but the meal was relatively poor.
The chef obviously tried to offer adventurous cuisine but had a rather heavy hand. The ‘beef ravioli’ with heavy and slightly congealed sauce was a disaster But we appreciated the advice on wine which was good
Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We are thrilled you appreciated our distinctive service approach that makes Château de Namur memorable. Our team takes pride in crafting personalised experiences, and we're delighted this resonated during your visit. The wine recommendations from our sommelier trainees reflect our commitment to pairing exceptional local vintages with moments of discovery. We regret some culinary aspects didn't meet expectations. Our kitchen team continuously refines their techniques while mentoring future chefs, and we'll review your observations carefully. Lastly, it's rewarding to know our wine guidance enhanced your experience. We source these selections from passionate Walloon producers who share our dedication to excellence. We look forward to welcoming you back again in the future. Kind regards, Cédric VANDERVAEREN, Manager
Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We are thrilled you appreciated our distinctive service approach that makes Château de Namur memorable. Our team takes pride in crafting personal… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery cozy and nice hotel on a hill in a green and quiet neighbourhood,very friendly staff in a hotel and restaurant. Restaurant is worth to visit - very good food!
Everything was just perfect!
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe personnel is very polite and attentive. The hotel building and the neighborhood around was exceptional. It was quiet in the hotel and pleasantly cool inside the room.
The public transport connection to the hotel was limited - the cable-way is working until 6pm, the bus comes every hour and works until 7:15pm. The bikes are available for rental, but going uphill each evening is hard, also there are (almost) no dedicated bike paths in the area which makes it less safe. If you don't come by car - prepare to walk a lot.
Dear Stanislav, We are delighted to hear about your experience at Château de Namur. It is wonderful that you appreciated aspects of your stay with us. Our team takes great pride in maintaining both our historic property and its surroundings, and we are pleased this contributed to your comfort during your visit. While we regret any inconvenience regarding local infrastructure, we appreciate your understanding that our hillside location offers unique charms. Our reception team remains available to advise guests about our electric bike rentals with prior reservation, which many find helpful for exploring the area. Finally, we are particularly glad you found tranquility in your room. Maintaining peaceful environments with optimal climate control remains a priority as we preserve this historic property for future guests. We hope to welcome you back soon. Best regards, Cédric VANDERVAEREN, Manager
Dear Stanislav, We are delighted to hear about your experience at Château de Namur. It is wonderful that you appreciated aspects of your stay with us. Our team takes great pride in maintaining both our historic property and its surrounding… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewthe several gardens around the château, the amazing room overlooking the rose garden, the restaurant, the food, the service, the location, the breathtaking views, the history... staying at the château is a memorable experience
Dear Sardinella, Thank you for this great feedback about your recent stay. It's wonderful to hear your stay at Château de Namur created lasting memories. We're delighted our gardens provided such pleasant surroundings during your visit. The team takes pride in maintaining our historic setting while offering modern comforts like the recently renovated rooms. Our culinary staff will be particularly pleased to know their efforts in crafting memorable dining experiences resonated with you. The panoramic views from our hilltop location continue to be a highlight we're grateful to share with guests. We hope to see you again on a future occasion. Kind regards, Cédric VANDERVAEREN, Manager
Dear Sardinella, Thank you for this great feedback about your recent stay. It's wonderful to hear your stay at Château de Namur created lasting memories. We're delighted our gardens provided such pleasant surroundings during your … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLovely location and nice hotel. Lovely scent around the whole hotel Nice herbal gardens
A few things...one was we had no wifi.. Netflix wouldn't connect all night.. Mosquitos in the room.. not sure if that was because I opened the windows but I woke up with over 7 bites.. Coffee machine was good.but a few extra tea bags and milk would be no harm
Dear Muhammad, Thank you for taking the time to review your stay at our hotel. We're delighted you appreciated our serene location and the aromatic herbal gardens that make our property unique. The care we put into maintaining our historic environment remains a priority we're proud to uphold. Regarding the challenges you experienced, please know we take all feedback seriously. Our team is always available to address room-specific concerns immediately through our 24/7 reception service. We've reinforced our pest control measures and will gladly provide additional complimentary amenities upon request during future visits. Nevertheless, we're pleased that you enjoyed the specialty coffee machine in your room. This feature forms part of our commitment to combining modern comforts with sustainable practices throughout the hotel. We hope to welcome you on another occasion. Best wishes, Cédric VANDERVAEREN, Manager
Dear Muhammad, Thank you for taking the time to review your stay at our hotel. We're delighted you appreciated our serene location and the aromatic herbal gardens that make our property unique. The care we put into maintaining our hist… Show more
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewVery quiet area, lush and green. Free parking Old style hotel , room and bed very comfortable. Food was excellent. Had lunch and breakfast. Staff were lovely. It is a training school which adds a lot of charm .
A good distance from town. There is a cable car about ten min walk away which closes in the evening around 6pm I think. No signage to cable car so I had difficulty finding it even with the map provided by the hotel.. There are plenty of taxis though and reception called one for us. The cable car is nice to take during the day for river and citadel views. It brings you into the center of town.. The reception area and bar could be much nicer as are very basic. It let's the grand old building down.
Dear Daffodill, Thank you for taking the time to share your review. We're thrilled you appreciated our serene green surroundings and convenient parking during your stay. Your comfort remains our priority, and we're delighted your room provided a peaceful retreat with its plush bedding. However, we sincerely regret any inconvenience you experienced navigating our historic location. Our reception team is always available to provide personalized directions and arrange prompt taxi services for guests. Nonetheless, we're particularly grateful you highlighted our culinary offerings and the attentive care from our staff. As a training school, we take pride in nurturing passionate hospitality professionals, and your kind words about their service truly inspire us. We look forward to welcoming you for another pleasant holiday. Best wishes, Cédric VANDERVAEREN, Manager
Dear Daffodill, Thank you for taking the time to share your review. We're thrilled you appreciated our serene green surroundings and convenient parking during your stay. Your comfort remains our priority, and we're delighted your … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewSuperb quality charming hotel in an amazing location. Evening meal and breakfast were perfect. Safe and ample parking.
The property was perfect. The city of Namur however needs to educate its dog owners to be more respectful and clean up after themselves! Such a shame.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe building is very beautiful and facilities and rooms were okay
My room price was €109. They send a mail after you book that there is €100 deposit required. So I pay €209 upon checking in thinking everything is settled. Then suddenly upon check-out I had to pay €109 again. So actually a deposit of €209 was required and not 100 like they said.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewWe booked a night there ,because it sounded as though it would be good , a bit of luxury something different .the castle was big ,spacious the garden lovely .They offered us a free drink water flavoured with fruit and an apple stamped with the name of the Hotel on it when we arrived .There was a coffee machine in the room and a free bottle of water but no bottle opener . The staff were fairly helpful
We got bombarded with information on booking in ,about a 45 euro bottle of champagne in the room and other extras and we needed to give credit card details so we would be charged if we damaged or took any thing from a mini bar in the room without writing it down and a housekeeper would check the room after we left to check All we wanted to do was relax after a long day we were tired and hot ,but we felt unwelcome . The room was dated and shabby ,we had booked a twin but we were given a large double ,the bed side tables were stained and gross .The champagne fridge and mini bar fridge was very noisy ,it keeps you awake .It doesn't tell you when you book the Hotel ,yes it's in a park but up a very steep hill .
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewStunning chateau, large bedroom with comfortable large bed, friendly staff even though the dining room was a training school, lovely grounds inc rose garden, had a very good 'set' 3 course dinner. Would love to have another stay.
Couldn't get the tv to work
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewbeautiful castle in a wonderful setting. High above the city that's reachable by cable car. Staff were very helpful and available at all hours
Interior design a bit at odds with the traditional style of the castle.
Reviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewA perfect last night stay on our European road trip. Dinner on the terrace was lovely. Although boiling hot the air con in our rooms was on when we arrived which was very thoughtful.
We only eat light breakfasts and €25 pp I believe is a bit steep on top of the room prices, but this is a complaint we have about a lot of hotels.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFriendly and helpful staff.
At the top of a big hill.