Reviews of Craves 3 stars
Rue Marché aux Poulets 32, 1000 Brussels, Belgium

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewGreat stay in Brussels, this hotel is a real gem! Everything was perfect from check-in to check-out. Thank you again for your warm welcome.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe breakfast was just perfect, with everything we needed to start the day right. This hotel has it all — comfort and style. The room was beautifully decorated and very clean. If I come back to Brussels, I already know where I’ll stay. Thank you for everything!
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewSublime hotel with an unforgettable decoration. Spotless cleanliness and hygiene. Very comfortable bed and an excellent, varied breakfast. Perfect location with everything nearby — shops, museums, the train station, and public transportation
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe hotel was good and value for money
Breakfast could have more varieties though
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewHotel with an interesting decor and a comfortable bed. Cleanliness, service, and friendliness of the staff are all on point. Very good breakfast. The property is extremely well located in the city center, with everything within easy reach
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEverything was just perfect from start to finish. The staff was super friendly, the room was spotless and very comfortable, and the breakfast was amazing. The location couldn’t be better – we could walk everywhere. Truly one of the best hotel experiences I’ve had.
Dear Andree, Thank you very much for choosing our hotel for your last stay. We will be delighted to welcome you again very soon. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewFriendly, quirky hotel in a great location to explore central Brussels.
Dear Darren, Thank you very much for choosing our hotel for your last stay. We will be delighted to welcome you again very soon. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewDecor, location and quiet
Add a chain to the door of the room for added comfort
Dear Elaine, We welcome your feedback and appreciate your feedback regarding your stay. Your opinion is a great support for the improvement of our services. We were pleased that the hotel has met your expectations and hope to improve and surprise you on your next visit. We are at your disposal for whatever you need. Sincerely, Radostina Grigorova Guest Relations Craves Hotel
Dear Elaine, We welcome your feedback and appreciate your feedback regarding your stay. Your opinion is a great support for the improvement of our services. We were pleased that the hotel has met your expectations and hope to improve and s… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect, cleanliness and hygiene were impeccable. I hope to come back very soon!
Dear William, We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future. Warm regards, Radostina Grigorova Guest Relations Craves Hotel
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewA perfectly located hotel right in the center of Brussels, ideal for exploring the city on foot. The room decoration is original and cozy, with a very comfortable bed that guarantees an excellent night’s sleep. Breakfast is varied and plentiful, and the staff are always friendly and attentive. A wonderful discovery that I highly recommend!
Dear Jeremy, We are pleased that enjoyed your stay at our hotel and you recommend it. We will be delighted to welcome you again very soon. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe vibe and location
Breakfast is overpriced
Dear David, Thank you very much for the review! We will definitely share your feedback with our Team. Warm regards, Radostina Grigorova Guest Relations Craves Hotel
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation was amazing. The room was tiny but cozy, comfortable, and quiet.
The coffee station on my floor was a nice touch, but the machines needed attention both mornings. My first coffee out of the station was excellent. When I went back for a second coffee, both machines were malfunctioning - likely just in need of cleaning and resetting. The attention to cleaning and maintaining the lobby and the coffee stations could have been better. The staff were friendly, and the room was tiny but clean and comfortable.
Dear Richara, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Dear Richara, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt was in the city centre, but there are too many options there are you better off choosing something else?
I wish I had known before booking that this was not really a proper hotel, but just a set of rooms above a restaurant. We have never stayed anywhere like this before, and sadly the experience was very poor. The carpets were grubby and old, which immediately gave the place an unclean feel. The bathroom was not properly cleaned either — with hair left on the floor — unacceptable for the price charged. The corridors were also unpleasant; the motion sensor took a long time to switch the lights on, so we were usually left walking with kids in the dark in the evening. Noise from the restaurant below was constant, making it hard to relax. Reception was rarely attended, and when we tried calling multiple times at night, nobody ever picked up. On top of that, when I asked for a little milk for my baby in the evening, I was told they had none at all — despite being next to a restaurant. Overall, this was a very disappointing stay with two kids and I would strongly recommend avoiding it. Definitely not worth the money.
Dear ADITYA, Thank you for taking the time to share about your experience in our hotel. We are sorry to hear that not everything was as desired. We are always aiming to offer comfortable stay to our clients. Your complaint is certainly treated with the highest priority in order to improve our services. We thank you again for the feedback and we hope to welcome you again and offer you better experience. Warm regards, Radostina Grigorova Guest Relations Craves Hotel
Dear ADITYA, Thank you for taking the time to share about your experience in our hotel. We are sorry to hear that not everything was as desired. We are always aiming to offer comfortable stay to our clients. Your complaint is certainly tre… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located in the city centre so it was really easy to navigate. The breakfast was delicious and the staff was friendly.
Dear Alexandra Pertea, Thank you very much for the wonderful review! We are happy that you liked our location and enjoyed breakfast. Looking forward to welcome you again in Brussels. Warm regards, Petya Lozeva Guest Relations Manager Craves Hotel
Dear Alexandra Pertea, Thank you very much for the wonderful review! We are happy that you liked our location and enjoyed breakfast. Looking forward to welcome you again in Brussels. Warm regards, Petya Lozeva Guest Relations Manager Cra… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery central location.
They put us in an apartment building across from the hotel which wasn’t as nice as the hotel it self. Didn’t feel like I got what I paid for.
Dear Mohammad, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Dear Mohammad, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visi… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location.
Dear Sir, Madam, Thank you very much for choosing our hotel for your last stay. We will be delighted to welcome you again very soon. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe room was decorated very nicely. A large airy room with lovely unique designs - bold floral wallpaper on a nice dark backdrop. The restaurant/bar and general aesthetic was also enjoyable. Most of all, the very central location made exploring the central zone easy.
Our room was located at the front of the hotel overlooking the main road (Rue du Marché aux Poulets) - outside there are a number of bars including Celtics, advertised outside as having Karaoke until 2am and a DJ until 5am. The noise from these bars was very loud. The receptionist told us that the sound would stop by 11pm, but that we could not change rooms. Sadly the three of us struggled to sleep, with the sound from the neighbouring bars continuing late into the night - the sound was still loud at 3 am. Whilst the hotel provide earplugs, these are insufficient to counter the noise. Whilst this is a beautiful hotel, it is not advised for sensitive sleepers. At a minimum, I would suggest requesting a rear room away from the main road.
Dear Jonathan, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Dear Jonathan, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visi… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNice location near Grand Plaza
It was a bit dark and gloomy and the carpets throughout the hotel was very old and dirty.
Dear Yen, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Radostina Grigorova Guest Relations Craves Hotel
Dear Yen, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to … Show more