Reviews of Boutique Hotel De Castillion 4 stars
Heilige Geeststraat 1, Historic Centre of Brugge, 8000 Bruges, Belgium

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly and helpful. We had wonderful stay thanks to the good location and nice interactions. The room incl. bath surpassed expectations and the downstairs bar area and lounge were great to unwind. Well executed historical touch.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel located middle of the city so close to all facilities .Everything was 👍 great.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNO handrails for corridor stairs or in-room steps (to bathrooms). This is problematic and quite dangerous for elderly guests. Likewise the most accessible rooms (for elderly) need showers not baths.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAn absolutely exceptional hotel — a true gem. The service is flawless, and the staff went above and beyond, even bringing breakfast to our room upon request. The interiors are breathtakingly elegant, every detail exudes beauty and charm. The hosts are not only gracious and welcoming, but also effortlessly take care of every need. This is pure luxury, without a doubt. A place I wholeheartedly recommend — and one I will certainly return to.
Very slowly elevator
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewvery well presented, great service and highly recommended
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBeautiful property, medieval elements retained but updated to a high standard, helpful staff who treated us and our dog very well.
Nothing, we had a wonderful stay.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff were amazing. The room was lovely. Everything we needed and more
Nothing
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was excellent and the fruit was so fresh and had so much selection. The rooms were so nice and very comfortable.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewExcellent location as well as very well maintained
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe property was amazing and so charming!
N/a
Thank you so much for this wonderful review, we are glad you loved your stay with us!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything. The staff gave us a lot of info on check-in about the hotel and even where to go with our dog. We didn't try the breakfast, as our favourite breakfast spot is just a few minutes of walking away.
Honestly nothing comes to mind.
Thank you for this wonderful review! We are glad you enjoyed your stay with us. Hopefully we can welcome you and your dog again in the future!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe Hotel was very clean and inviting
The Teas and coffee within the rooms were not replenished.
Thank you for this wonderful review! We are glad you enjoyed your stay with us. If more tea or coffee is needed and it has not been replenished, let us know at the reception and we bring as much as you'd like! Hopefully we can welcome you again in the future.
Thank you for this wonderful review! We are glad you enjoyed your stay with us. If more tea or coffee is needed and it has not been replenished, let us know at the reception and we bring as much as you'd like! Hopefully we can welcome y… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWe love the location, central and yet a calm and peaceful sanctuary. Bed delightfully comfortable, duplex spacious, breakfast exceptional, cleanliness and staff first rate.
Nothing. We returned to Brugge for this hotel alone.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewBeautiful hotel to visit a beautiful city.
A bit expensive
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThis hotel is exactly as described on the website. A historical building, easy to access and provided with safe parking area. Stylish rooms, very clean and the personnel was very polite and helpful. My dog was welcomed and well treated as well. It is a luxury boutique hotel indeed.
I think would be better if check out would be at 12:00 instead of 11:00 a.m.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewEnchanting location in “the cave”
N/A
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat Hotel - perfect
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation and scenery, hotel was perfect and we shall definitely recommend and be coming back soon.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect!!!
Everything was perfect!!!