8.2

Reviews of Mont-des-Pins

Mont-Des-Pins 100, 6941 Durbuy, Belgium

  • Stefan

    Reviewed: 27 August 2025 · Stayed in June 2025

    Verified review

    - The room we booked was awesome: it had a jacuzzi, a sauna and a great walk-in shower. Although we only stayed for one night, it was truly memorable; - Breakfast was great. It was very diversified and had many nice choices. It was hard to decide what to eat! - Location is great , in the middle of nature.

    - Altough the restaurant is nice and looks pretty good, the service was quite bad. We waited for our order for a very long time, just to find out that the waiter actually forgot to forward our order to the cook. When we finally ordered (the duck breast), we were served with an even greater delay something else ( chicken), while the waiter was trying to convince us that it is actually duck breast. - The self check-in procedure is quite confusing. We were not able to receive the room key, until we contacted a member of the staff.

  • Damon

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Bed and shower facilities, breakfast.

    Room was very hot and only had a fan to cool down which took quite awhile.

  • Gilad

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • 寿出限無

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Pio

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Staff very friendly and very accomodating.

  • Anonymous

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    room and breakfast are good

    bed is not comfortabel

  • See the hotel
  • Jack

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Clean and quiet.

    food for evening meal wasn’t many options and we arrived few hours early and had traveled all day and had ordered drinks from the bar and could have had chips or some bread for a snack whilst waiting for our evening meal.

    Property response:

    Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed the cleanliness and tranquility of our hotel. We appreciate your comments regarding the evening meal options and the possibility of having a light snack before dinner. We understand that, after a long day of travel, it can be important to have something small to eat while waiting for your main meal. Your suggestion of offering simple options we will discuss internally how we might integrate this into our service for future guests. We hope to have the pleasure of welcoming you back to Mont des Pins and providing an even more seamless experience on your next visit. Best regards, Reception

    Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed the cleanliness and tranquility of our hotel. We appreciate your comments regarding the evening meal options and the possibility of having a light… Show more

    Mont-des-Pins
    14 August 2025
  • Anonymous

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    The restaurant and breakfast were nice

    Property response:

    Dear, We are pleased you found the restaurant and breakfast to your liking. We hope that we will be able to welcome you back in the near futur. Best Regards, Reception

    Mont-des-Pins
    14 August 2025
  • Helen

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Very clean. Friendly and helpful staff. Activities available for the teens to do in the evening (sports equipment, board games etc). We were there because we were travelling to the Formula One each day, so we didn’t need much, but having a fridge and a kettle in the room was a real bonus. There was also a microwave downstairs that the boys discovered, which we could’ve used if we needed. Generally, a well positioned hotel and well thought through. Worked really well for what we needed.

    The room was more compact than I was expecting. We booked a quad, for two very tall (over 6 foot tall) 15 year old boys and myself. In the picture online, it looked as though we would have two singles on a mezzanine floor, plus a double on the ground. What we actually got was two small singles on the ground floor, with a small double on the mezzanine. Unfortunately, the stairs to the mezzanine were very steep, and there was no way I could manage them, And the height clearance above your head on the mezzanine, was only about 2 1/2 foot. One of the teenagers managed to crawl up there each night, and the other had one of the singles next to me, so we managed, but there’s no way we could’ve done it if there had been four of us.

    Property response:

    Dear Helen, Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that you found the hotel very clean, well-positioned, and well-equipped for your needs during the Formula 1 event. It’s also great to know that you appreciated the friendliness of our staff, the activities available for teenagers, and the extra facilities such as the fridge, kettle, and microwave. We also truly appreciate your comments about the room layout. We understand that, especially with two very tall teenagers, space and sleeping arrangements can make a big difference to your comfort. The singles beds are standard beds of 90x200. The steep stairs and limited headroom on the mezzanine are part of the original design of this particular superior room type. We are glad that you and your family were still able to enjoy your stay, but we want to ensure future guests have an even smoother experience. We hope to have the pleasure of welcoming you back on another occasion Best regards,

    Dear Helen, Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that you found the hotel very clean, well-positioned, and well-equipped for your needs during t… Show more

    Mont-des-Pins
    12 August 2025
  • See the hotel
  • Gary

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Média

    Reviewed: 25 July 2025 · Stayed in May 2025

    Verified review

    The restaurant and play are were lovely

    The picnic area and bbq were booked by a large group exclusively during our stay which 1. Didn’t allow us an access and 2. It was very noisy as our room’s windows opened to that side.

    Property response:

    Dear Média, Thank you for taking the time (even after two months) to share your feedback regarding your stay at Mont des Pins. We appreciate that you wrote your comment in English so that everyone can understand your experience. We do remember you well, despite the hundreds of guests we have welcomed since your check-out. As you mentioned, you expressed your concern to our staff about the BBQ area being reserved for a group. For information, our BBQ facilities are available through a complete "BBQ package," which can be reserved in advance. Unfortunately, as you had already purchased your groceries and did not wish to book this package, this option was not suitable for you. What your review does not mention is that our team took the time to find you an alternative location near the hotel where you could enjoy your BBQ. We understand that, following this experience, the presence of the group may have disturbed you slightly during your stay, and we are sorry to hear that. Beste regards, Reception

    Dear Média, Thank you for taking the time (even after two months) to share your feedback regarding your stay at Mont des Pins. We appreciate that you wrote your comment in English so that everyone can understand your experience. We do remem… Show more

    Mont-des-Pins
    26 July 2025
  • Justyna

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Very quiet area with restaurant and playground for kids. Room was big and comfortable. Bathroom was clean and spacious.

    The way how you get key to the room when reception is.closed. we call someone to help us to open our room

    Property response:

    Dear, Thank you for your feed-back. If you arrive after closure of reception, you may check-in yourself with an Ipad. You receive a virtual key to access your room.

    Mont-des-Pins
    25 July 2025
  • See the hotel
  • Alejandro

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Alberto

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Dan

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Paulina

    Reviewed: 14 July 2025 · Stayed in June 2025

    Verified review

    Breakfast was excellent and a great variety of choices! I would come back for that breakfast only :)

    The fire alarm went off in the middle of the night at 3am, it woke up all of the people staying in the hotel. We were waiting about half hour for someone to finally switch it off as there seems to be no none from the staff in the hotel at that time what was strange… we got an apologetic letter the next morning what was really nice, but the hotel that size should make sure to avoid situations like this one and make sure they have enough staff on site. The alarm was switched on by some drunk quest and nobody was hurt. I also didn’t like, that I requested a double bed and my request was approved. When I showed up in the room, there were two twin beds and nobody from reception could help me. In addition to that, the bathroom washing supplies (hand soap and shower gel) were not filled up. Gladly, we had our own shower gel with us. There’s also a restaurant adjacent to the hotel, but it was impossible to book a table in the day of arrival as it was already fully booked.. the hotel is enormous, and it’s surprising that the restaurant is so small. We ended up going to a nearby town for dinner.

    Property response:

    Dear, We are sorry you was disturbed by this customer. But, be sure, we were well occupied with the technics and the manager to solve this problem. We hope see you soon to enjoy our fabulous breakfast ;)

    Mont-des-Pins
    14 July 2025
  • Vasili

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review
  • Andrea

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    - great location in the nature - spacious room and nice bathroom - friendly and helpful staff - big parking area - lot of possibilities for kids and families

    - very uncomfortable matresses (gap between two, not possible to put it together) - unfortunately did not have the chance to try the restaurant as it was fully booked that evening - not a good selection of vegetables for breakfast

    Property response:

    Thank you. About the restaurant, we recommend you indeed to book a table in advance. About breakfast, we don't understand your comment because you find already tomatoes, carrots and celery. But we will add cucumber ;)

    Mont-des-Pins
    9 July 2025
  • See the hotel
  • Furness

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • Bart

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Everything. As always the first impression is most important and the last at the reception set the bar high. She also helped me get rid of a tick next day!

    It was a hot weekend and the room was very hot during the night. Adding air conditioning should be considered.

    Property response:

    Dear, Thank you for this feed-back. About air conditioning, we know this problem and we are investing. We hope it will be possible enjoy air conditioning in all our 62 rooms in 2027. Momently, we have 4 rooms with airco and vents nearly everywhere.

    Dear, Thank you for this feed-back. About air conditioning, we know this problem and we are investing. We hope it will be possible enjoy air conditioning in all our 62 rooms in 2027. Momently, we have 4 rooms with airco and vents nearly eve… Show more

    Mont-des-Pins
    1 July 2025
  • Punit

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    Its clean

    No Air conditioner.

    Property response:

    Dear, You have booked the cheapest room (67€/night). We don't have air conditioner in these rooms but well in somes rooms. Furthermore, we have vents in other rooms.

    Mont-des-Pins
    1 July 2025
  • See the hotel
  • Daryl

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    Good value for money, comfortable and clean.

    It was a little unorganised, but this could be easily fixed. We had a very nice stay and the staff were very polite.

  • Deb

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Rural location, good size room and parking on site. It was really quiet when we were there mid week. On site restaurant was closed on the night we were there (it was in there info), but reception provided a list of good local places to eat within 3km. So the dog ….. he travels with us and we always book ‘dogs welcome’, but some places just tolerate to get your booking. Not here waiting in the room was a goody bag and treats that got sniffled before we say them. Dogs are won’t allowed in the restaurant or breakfast room, but we knew that before we went, as the weather was so good we had breakfast on the patio where he was allowed. Reception highlighted on the list provided where they accepted dogs or had outside tables, this was perfect. Nature area so lots of long we’ll sign posted walks, lots of bins.

    Property response:

    Thank you for this super feedback ;)

    Mont-des-Pins
    18 June 2025
  • Steven

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    Nice location, clean room.

    Poor customer service, and climate control. Fire alarm went off at night and took half an hour for an employee to show up

  • See the hotel
  • Jaydip

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Artis Domus Relais & Spa

Sorrento, Italy

Axkan Arte Hotel

San Cristóbal de Las Casas, Mexico

Grand Chu Hotel

Shenzhen, China

Agua Dulce On The Beach

Puerto Jiménez, Costa Rica

Le Grand Bleu Expediciones - Lodge

San Pedro de Atacama, Chile

Hosteria Iloca

Iloca, Chile

Brae View B&B

Glendale, United Kingdom

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...