Reviews of Hotel Eifelland 4 stars
Seestrasse 5, 4750 Butgenbach, Belgium
Loading
Guests also reviewed these properties:
Torremolinos, Spain
Gastourion, Greece
Štrbské Pleso, Slovakia
Skoura, Morocco
Karawang, Indonesia
Hippach, Austria
Postojna, Slovenia
Guangzhou, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEverything was just excellent
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewKindness at the reception desk
Nothing
Reviewed: 2 July 2025 · Stayed in May 2025
Verified reviewOur room was upgraded and included a kitchenette which was very handy - everything was immaculately clean. Lovely, quiet location but easy walking distance to shops, restaurants.
Dear Katie, Thank you very much for the kind words. We are pleased that you enjoyed your stay with us. We would be delighted to welcome you here again soon. Alexa Hotel Eifelland
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewA great stay in the quiet of the snow thanks to hospitable staff and a comfy bed in a charming place.
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in October 2024
Verified reviewReviewed: 3 December 2024 · Stayed in December 2024
Verified reviewsuper friendly staff. Excellent breakfast.
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewDear Stefaan, Thank you for your positive review. We are pleased that you enjoyed your stay with us. We would be delighted to welcome you again soon here at the Hotel Eifelland. Alexa Hotel Eifelland
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewexcellent breakfast, very clean, quiet room, nice staff
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewCosy place and very good service
They have a coffee machine in the breakfast area which for whatever reasons cannot be used during breakfast and therefore limits the choices of coffees
ear Silvio, thank you for your positive review and we are delighted that you enjoyed your stay with us. We serve our guests coffee in the morning. Our guests are welcome to request other types of coffee. Alexa Hotel Eifelland
Reviewed: 2 July 2024 · Stayed in June 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewLovely family run hotel. Fabulous staff and great value.
Dear Tim, Thank you for your kind words. We are pleased that you enjoyed your stay with us and we hope to welcome you back here at Hotel Eifelland soon. Alexa Hotel Eifelland
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 15 June 2024 · Stayed in June 2024
Verified reviewEverything
Nothing
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewComfy room and delicious breakfast 😋 Nice garden which would have been nice to play some garden-chess if the weather would have been better
We missed the typical wellness smell (which we adapted by adding eucalyptus to the sauna) and relaxing music (adapted by using Spotify). Unfortunately the hammam didn't smell inviting, otherwise nice and cosy place 👍🏻
Dear Erik, Dear Erik, Thank you for your positive review and we are pleased that you enjoyed your stay here with us. We have taken note of your comment regarding the wellness area and will make the necessary arrangements. We would be delighted to welcome you again soon here at Hotel Eifelland. Alexa Hotel Eifelland
Dear Erik, Dear Erik, Thank you for your positive review and we are pleased that you enjoyed your stay here with us. We have taken note of your comment regarding the wellness area and will make the necessary arrangements. We would be deligh… Show more
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 June 2024 · Stayed in June 2024
Verified reviewSuper clean, comfortable and friendly personnel
Dear, Thank you for your positive review and we are pleased that you enjoyed your stay. We would be delighted to welcome you back here at the Hotel Eifelland soon. Alexa Hotel Eifelland
Reviewed: 4 June 2024 · Stayed in June 2024
Verified reviewVery spacious room with very nice balcony with outside table & chairs; excellent shower and roomy bathroom; very clean, seemed to think of everything like water cooker, bottle opener, small refrigerator, etc. Lots of storage space for clothing, and a in-room safe for valuables. One of the best rooms at one of the best hotels we have ever had, and we are experienced travellers. Highly recommend!
It is pretty tacky that the hotel advertises that they have a sauna along with infrared cabin and whirlpool, only to arrive and find out that you must pay a pretty high fee to use these facilities. This is not advertised anywhere on the web sites. These facilities should be offered to all guests at no charge, as is the case in most other finer hotels that have provided similar facilities. Pretty cheap. And housekeeping tried to enter and begin cleaning our room on our day of departure well before the official checkout time, and while we were still in the room. Never seen that one before!
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewAll of our rooms and communal areas were spotlessly clean and well appointed. The garden was large and well kept, with a patio and ample seating. Breakfast was a continental buffet with a fantastic selection of cereals, yoghurts and pastries. The staff were welcoming and did everything they could to make our stay a pleasant one.
Dear Eddie, Thank you for the positive review and we are pleased that you enjoyed your stay with us. We look forward to welcoming you again soon here at the Hotel Eifelland Alexa Hotel Eifelland
Reviewed: 25 April 2024 · Stayed in March 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified reviewTraditional charming family run hotel. Perfect. Immaculate Tranquil Truly exceptional, can’t recommend highly enough
Dear Neil, Thank you for the positive review and we are pleased that you enjoyed your stay with us. We look forward to welcome you back soon. Alexa Hotel Eifelland
Reviewed: 2 March 2024 · Stayed in February 2024
Verified review